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Best Western Charleston Inn

2.5 star property

Photo gallery for Best Western Charleston Inn

Lobby
Outdoor pool, pool loungers
Exterior
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
1540 Savannah Hwy, Charleston, SC, 29407-7845
  • Charleston City Marina
    ‪7 min drive‬
  • Medical University of South Carolina
    ‪8 min drive‬
  • Charles Towne Landing State Historic Site
    ‪8 min drive‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Similar properties

View from property

Sleep Inn Charleston - West Ashley

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (1001)
The price is AU$289
for 1 room
includes taxes & fees
14 Mar - 15 Mar
Sleep Inn Charleston - West Ashley

About the area

Charleston

Located in Charleston (West Ashley), Best Western Charleston Inn is within a 10-minute drive of College of Charleston and Medical University of South Carolina. .This hotel is 5.8 mi (9.4 km) from Port of Charleston Cruise Terminal and 5.6 mi (9 km) from Charleston City Market.

What's nearby

  • Medical University of South Carolina - 8 min drive
  • College of Charleston - 8 min drive
  • The Citadel - 10 min drive
  • Charleston City Market - 10 min drive
  • Port of Charleston Cruise Terminal - 10 min drive

Getting around

  • Charleston Station - 13 min drive
  • Charleston Intl. Airport (CHS) - 12 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪Metro Diner - ‬3 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Kings Sushi - ‬3 min drive
  • ‪Bessinger's Barbecue - ‬3 min walk

About this property

Best Western Charleston Inn

Charleston hotel in West Ashley with free breakfast and a 24-hour business center
Best Western Charleston Inn offers 87 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 87 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Guests may use a cruise ship terminal shuttle for a surcharge, and free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Extended parking on site (USD 50 per stay)
  • Wheelchair-accessible parking and van parking available
  • Cruise terminal shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 80 lbs per pet

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 2.28 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Extended parking fee: USD 50 per stay
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (64 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Sweetgrass
Best Western Sweetgrass Charleston
Best Western Sweetgrass Inn
Best Western Sweetgrass Inn Charleston
Sweetgrass Inn
Best Western Charleston
Best Western Sweetgrass Hotel Charleston
Charleston Best Western
Best Charleston Charleston
Best Western Charleston Inn Hotel
Best Western Charleston Inn Charleston
Best Western Charleston Inn Hotel Charleston

Best Western Charleston Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 482 out of 1002 reviews
Rating 8 - Good. 292 out of 1002 reviews
Rating 6 - Okay. 114 out of 1002 reviews
Rating 4 - Poor. 61 out of 1002 reviews
Rating 2 - Terrible. 53 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

sam

Liked: Staff & service, property conditions & facilities, room comfort
Only breakfast and staff are nice.
Room is clean. But smell is so bad. We can smell somebody smoked. Carpet is soso. But breakfast is nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for my trip. Conveniently located near all major roads and parking was always available right outside my room
Stayed 3 nights in Nov 2024

8/10 Good

Joanne

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good stay
Very comfortable hotel. A few of the amenities were dated, and the shower curtain didn’t fit, but otherwise everything was fine.
Stayed 3 nights in Nov 2024

10/10 Excellent

David, Greenville

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Griffin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst customer service.
Stayed 4 nights in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff and Great Location for access to the city
Stayed 1 night in Nov 2024

6/10 Okay

Thomas

An old motel style facility small rooms tiny bathroom, comfortable for a night not a longer stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Lawrence

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a thoroughly enjoyable stay. The staff were pleasant and helpful, and the breakfast was excellent!
Stayed 5 nights in Nov 2024

6/10 Okay

Thomas

Travelled with partner
Liked: Cleanliness
Quiet. We were in back of building . Bathroom extremely small.
Stayed 1 night in Nov 2024

8/10 Good

Hector

Stayed 2 nights in Oct 2024

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good breakfast and the plenty of options
Stayed 2 nights in Oct 2024

10/10 Excellent

Lawanna

Travelled with group
Happy customer
My stay was amazing and I slept very well
Stayed 1 night in Oct 2024

2/10 Terrible

Hughes

Stayed 2 nights in Oct 2024

10/10 Excellent

Jongsoo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access, Wonderful check-in arrangement
Stayed 1 night in Oct 2024

10/10 Excellent

STEPHANIE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Michael

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and comfortable. Check in and out were simple and efficient.
Stayed 2 nights in Oct 2024

8/10 Good

JANET

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

MA

Very well!
Stayed 2 nights in Oct 2024

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Sean

Disliked: Cleanliness, property conditions & facilities
Blood on the sheets in the first room. Roaches in the second. Not going back again
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

Justin

Disliked: Staff & service
It wouldn’t have been bad if they didn’t charge me a random 92 dollars on top of charging me for the room because the guy at the front desk didn’t know how to charge a 3rd party site like Expedia that I booked through. All in all ended up paying 440 dollars for a one night stay. Now I’ve got to wait 4-5 days to get my money back just ridiculous
Stayed 1 night in Oct 2024

8/10 Good

JANET

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Riley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Easy check in and out, and the staff were amazing! Will definitely be staying here in the future!
Stayed 2 nights in Sep 2024

8/10 Good

Christopher, Auburn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean
Stayed 2 nights in Sep 2024