Holiday Inn Express Charleston-Civic Center, an IHG Hotel

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Charleston-Civic Center, an IHG Hotel

Exterior
Premium bedding, desk, laptop workspace, blackout curtains
Reception
Eco-friendly toiletries, hair dryer, towels, soap
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
100 Civic Center Drive, Charleston, WV, 25301
  • Charleston Coliseum & Convention Center
    ‪2 min walk‬
  • Haddad Riverfront Park
    ‪8 min walk‬
  • Charleston Town Center
    ‪9 min walk‬
  • Charleston, WV (CRW-Yeager)
    ‪8 min drive‬

Room options

Standard Room, 1 King Bed, Ground Floor

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (Extra Floor Space)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communication Accessibility)

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Ground Floor

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Charleston

A stay at Holiday Inn Express Charleston-Civic Center, an IHG Hotel places you in the heart of Charleston, steps from Charleston Coliseum & Convention Center and 4 minutes by foot from Laidley Court Shopping Center. .This hotel is 0.4 mi (0.7 km) from Heritage Towers and 0.5 mi (0.8 km) from Haddad Riverfront Park.

What's nearby

  • Charleston Coliseum & Convention Center - 2 min walk
  • Charleston Town Center - 9 min walk
  • Clay Center for the Arts and Sciences - 19 min walk
  • CAMC General Hospital - 2 min drive
  • West Virginia State Capitol Building - 4 min drive

Getting around

  • Charleston Station - 18 min walk
  • Charleston, WV (CRW-Yeager) - 8 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Fife Street Brewing - ‬11 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Wendy's - ‬3 min walk

About this property

Holiday Inn Express Charleston-Civic Center, an IHG Hotel

Hotel in Charleston with free breakfast and a fitness center
Holiday Inn Express Charleston-Civic Center, an IHG Hotel offers 195 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 195 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features a banquet hall and a vending machine.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:00 AM

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station
  • Conference space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Civic Center
Holiday Inn Express Civic Center Charleston
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Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Charleston
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Hotel Holiday Inn Express Civic Center
Holiday Express Civic Center

Holiday Inn Express Charleston-Civic Center, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 649 out of 1029 reviews" "
Rating 8 - Good. 224 out of 1029 reviews" "
Rating 6 - Okay. 78 out of 1029 reviews" "
Rating 4 - Poor. 41 out of 1029 reviews" "
Rating 2 - Terrible. 37 out of 1029 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Elijah

Liked: Staff & service
Close to the charston civic center
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Shane

Hotel was decent. Par for the course for a budget hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Jara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Friendly!
Clean room and friendly staff! I was in town for a two night stay and would definitely recommend this location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything I wanted to see in downtown Charleston WV
Stayed 2 nights in Oct 2024

10/10 Excellent

Happy

Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, room comfort
Wonderful accommodations!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Right by the restaurants!
Stayed 1 night in Oct 2024

10/10 Excellent

Omolade

Stayed 1 night in Oct 2024

6/10 Okay

Kari

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Bill

Disliked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Alain

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Cynthia, GILBERT

Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Staff & service, property conditions & facilities
Just a good stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Darby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, rooms were updated and clean! We visit every year for a convention and have stayed in different hotels each time, but no longer! We will certainly stay here again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Katie

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Everything was very clean. Breakfast had multiple very yummy options, Would definitely stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Domenico

Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it
Stayed 3 nights in Oct 2024

6/10 Okay

THERESA

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice, but noise was not!
It was very noisy in our hallway after 10 pm. We did not sleep well at all. We were very disappointed and tired!
Stayed 1 night in Oct 2024

6/10 Okay

Ashley

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
This property is clearly a construction workers paradise, smoking weed and party site all hours thru the night.
Stayed 1 night in Oct 2024

2/10 Terrible

Sonya

Travelled with partner
The room had a big stain on carpet as you walked in and smelled like some one threw up. Water wouldn’t drain out of tub or sink. Second day our key card was deactivated and no clean towels. Phone didn’t work to call front desk and staff was rude
Stayed 2 nights in Oct 2024

4/10 Poor

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We notified the front desk of bugs in our room. They said they would reach out to a lab to confirm if they were bed bugs and assured us a refund for the following two nights. We paid for 3 full nights and only stayed one night. They did not refund us. Any type of bug is unclean.
Stayed 3 nights in Oct 2024