Quality Inn & Suites

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Standard Room, 2 Queen Beds, Non Smoking
Front of property - evening/night
Outdoor pool
Exterior
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Gym
  • Housekeeping
  • Air conditioning
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

Map
1010 Washington Street E, Charleston, WV, 25301
  • Clay Center for the Arts and Sciences
    3 min walk
  • Chow Thai
    2 min walk
  • Charleston Station
    11 min walk
  • Charleston, WV (CRW-Yeager)
    12 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Charleston

A stay at Quality Inn & Suites places you in the heart of Charleston, within a 5-minute walk of Avampato Discovery Museum and Clay Center for the Arts and Sciences. .This hotel is 0.3 mi (0.4 km) from Mountain Stage and 0.3 mi (0.5 km) from The Art Emporium.

What's nearby

  • Clay Center for the Arts and Sciences - 3 min walk
  • CAMC General Hospital - 8 min walk
  • Charleston Town Center - 9 min walk
  • Charleston Coliseum & Convention Center - 14 min walk
  • West Virginia State Capitol Building - 3 min drive

Getting around

  • Charleston Station - 11 min walk
  • Charleston, WV (CRW-Yeager) - 12 min drive

Restaurants

  • ‪Fife Street Brewing - ‬6 min walk
  • ‪First Watch - ‬7 min walk
  • ‪Lee Street Lounge - ‬4 min walk
  • ‪Black Sheep Burrito and Brews - ‬8 min walk
  • ‪Chow Thai - ‬2 min walk

About this property

Quality Inn & Suites

Hotel in Charleston with free breakfast and a fitness center
Quality Inn & Suites offers 140 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Cable television is provided.

Bathrooms include shower/tub combinations. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 140 air-conditioned rooms featuring refrigerators. Cable television is provided for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Microwave (on request)
  • Fridge

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Charleston Plaza
Motel 6 Charleston WV Hotel
Best Western Charleston Plaza Hotel
6 Charleston WV
Quality Inn Charleston
Quality Charleston
Quality Inn & Suites Hotel
Quality Inn & Suites Charleston
Quality Inn & Suites Hotel Charleston

Quality Inn & Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 201 out of 886 reviews" "
Rating 8 - Good. 239 out of 886 reviews" "
Rating 6 - Okay. 173 out of 886 reviews" "
Rating 4 - Poor. 139 out of 886 reviews" "
Rating 2 - Terrible. 134 out of 886 reviews" "

6.6/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Aboubakr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Denise

Disliked: Property conditions & facilities
Room wash well furnished and clean except for a bad carpet stain. Area feels rundown with many homeless sleeping nearby. Pool was not in working order and clearly hadn’t been for some time.
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Liked: Property conditions & facilities
Viajera
Room was very comfortable, really like it I recommend it
Stayed 1 night in Sep 2024

10/10 Excellent

Rada, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is under a very good management. Everything is in order and thoughtfully organized. Enjoyed our stay very much!
Stayed 1 night in Sep 2024

6/10 Okay

Roxanne

Travelled with family
Liked: Staff & service
Staff was absolutely amazing! Only complaint was little to no channels were working. With three kids that just wanted to chill after having a super busy day that was a little bit of an issue but besides that we will definitely stay again!
Stayed 1 night in Sep 2024

4/10 Poor

Jennifer

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room had many stains on the floor, the towels were damp, and the swimming pool was filled with scummy water. Plus, my rental car got tagged while parked overnight. The staff at the front desk for checking in were super friendly and nice.
Stayed 2 nights in Sep 2024

10/10 Excellent

Angela

Business traveller
Stayed 2 nights in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were newly refurbished and nice but the faucet in the kitchenette wouldn't work. Staff was helpful. Lot of homeless people hanging out around this area.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Joann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many homeless in the surrounding area. I feel unsafe when I return in the dark
Stayed 3 nights in Aug 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jose, Vieques

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mark, Spring Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice. Area was alleys.
Stayed 1 night in Jul 2024

10/10 Excellent

Chandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and easy check in
Stayed 1 night in Jul 2024

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Les

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay
Stayed 1 night in Jul 2024

2/10 Terrible

Tyler

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
POS INBREDS
Don’t rent from these uneducated hillbillies! Wv inbreds ! They rent you a room and then rent it again through out the night and allow other people into your room!
Stayed 1 night in Jun 2024

6/10 Okay

Henry

Liked: Staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Stephanie

Liked: Cleanliness, room comfort
Decent place to stay
Overall it was good. The room was clean and the staff was excellent. We had 1 light switch and 1 outlet that did not work. Those are the only complaints I have.
Stayed 2 nights in Jul 2024

4/10 Poor

jon

Travelled with family
Disliked: Property conditions & facilities
Pool is closed, breakfast poorly stocked with low/no bread, little or no orange juice, and I had to ask for plastic forks. Butter was cut into pieces and placed in a cereal bowl in the mini refrigerator. Limited tea bags available. Sausage and eggs and waffles good. Rooms OK, stained carpet, nice beds and bathroom.
Stayed 2 nights in Jul 2024