See all properties
Save

The Palmetto Hotel

4.0 star property

Photo gallery for The Palmetto Hotel

Lobby
Exterior
Penthouse (Redemption) | Terrace/patio
Premium Room, Multiple Beds, Balcony
Penthouse (Redemption) | Dining room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Bar
  • Laundry
  • Housekeeping

Explore the area

Map
194 East Bay Street, Charleston, SC, 29401
  • Waterfront Park
    ‪1 min walk‬
  • Port of Charleston Cruise Terminal
    ‪1 min walk‬
  • Charleston City Market
    ‪3 min walk‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds (Bay Street)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 2 Queen Beds (Bay Street)

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Water View)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed (Water View)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony

Premium Room, Multiple Beds, Balcony

Premium Room, Multiple Beds, Balcony

8.0 out of 10
Very good
(4 reviews)
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Redemption)

Penthouse (Redemption)

Penthouse (Redemption)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(14 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed

9.2 out of 10
Wonderful
(36 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(120 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(73 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Courtyard

Emeline

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (1626)
The price is AU$452
for 1 room
includes taxes & fees
27 July - 28 July
Emeline

About the area

Charleston

With a stay at The Palmetto Hotel in Charleston (Charleston Historic District), you'll be within a 5-minute walk of Port of Charleston Cruise Terminal and Charleston City Market. .This hotel is 0.2 mi (0.3 km) from Waterfront Park and 0.6 mi (0.9 km) from College of Charleston.

What's nearby

  • Waterfront Park - 1 min walk - 0.2 km
  • Port of Charleston Cruise Terminal - 1 min walk - 0.2 km
  • Charleston City Market - 3 min walk - 0.3 km
  • College of Charleston - 10 min walk - 0.9 km
  • South Carolina Aquarium - 17 min walk - 1.4 km

Getting around

  • Charleston Station - 16 min drive
  • Charleston Intl. Airport (CHS) - 25 min drive

Restaurants

  • ‪Fleet Landing Restaurant & Bar - ‬3 min walk
  • ‪Henry's On The Market - ‬4 min walk
  • ‪Charleston Crab House - ‬3 min walk
  • ‪Carmella's - ‬1 min walk
  • ‪Church and Union - ‬2 min walk

About this property

The Palmetto Hotel

Hotel with free breakfast, steps from Port of Charleston Cruise Terminal
The Palmetto Hotel offers 45 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include complimentary bicycles.
Make yourself at home in one of the 45 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and complimentary use of a nearby fitness facility.
At The Palmetto Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary English breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
A complimentary English breakfast is served each morning between 7:00 AM and 10:00 AM.
The Palmetto Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply

Property is also known as

The Palmetto Hotel Hotel
The Saint Hotel Charleston
The Palmetto Hotel Charleston
The Saint Hotel Charleston SC
The Palmetto Hotel Hotel Charleston

The Palmetto Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 599 out of 752 reviews
Rating 8 - Good. 90 out of 752 reviews
Rating 6 - Okay. 39 out of 752 reviews
Rating 4 - Poor. 15 out of 752 reviews
Rating 2 - Terrible. 9 out of 752 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always enjoy our stay! The staff is asway attentive to all the guest! Annecia akwayz great all the guests with a wonderful smile. It relax in the evening enjoying after dinner drink right there on ghe property. Steve & Laurie
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Carol

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Erin

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 2 nights in Apr 2025

10/10 Excellent

Rina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Dianne D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and intimate setting

Warm and friendly staff. A wonderful location for particularly folks that love to be in the mix of the historic district.
Stayed 4 nights in Apr 2025

10/10 Excellent

Regina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Jodianne & the entire staff are beautiful humans❣️
Stayed 2 nights in Apr 2025

10/10 Excellent

Timothy, Ardmore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Apr 2025

10/10 Excellent

Dennis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Palmetto Hotel is a very special experience !

We had a amazing trip to Charleston .The Palmetto Hotel is wonderful . The entire staff is very friendly and willing to help make your stay special and personal .They all remember your name and are just the warmest and most accommodating ! We will visit again soon .
Stayed 3 nights in Mar 2025

8/10 Good

simon

Liked: Staff & service
The room was small. No where to put luggage. We were out since the morning walking came back to the room around 5 to rest and get ready before dinner, room not cleaned. When it was finally cleaned it was as if they just changed the towels. And made the bed. Slippers were thrown in the middle of the bathroom. In different spots. Just strange. Breakfast is so so. I mean it’s fine. Just don’t expect anything special.
Stayed 2 nights in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic area and hotel!
Stayed 3 nights in Mar 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location in the heart of historic district of Charleston! Staff are kind and accommodating. Breakfast had many unique offerings to the area-yum!
Stayed 1 night in Mar 2025

8/10 Good

Beth Anne

Stayed 1 night in Mar 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Farah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Paul

Travelled with family
Liked: Amenities
Hotel is charming and nicely decorated. There was a mixup with our room. We were expecting a premium room with more space and a pullout sofa bed and a street view. Instead, we got a smaller room with one king bed and an alley view. We were told that our Expedia booking misrepresented the room and there was nothing that could be done. Housekeeping was disappointing. Our room was not cleaned our first day and had to notify management to get it cleaned (got clean towels but bed was still not made). Same thing happened day two. I spoke to housekeeping staff and was told they had a lot of guests checking out and those rooms took priority. We were late for our lunch reservation because we had to wait to get into our room while they cleaned it (still not a full cleaning). Had to speak to management again to get it done, but still no clean glasses or towels. Hotel is very close to many great restaurants and a short walk to the market. This was a nice amenity, but very disappointing guest service, given the price of the room we ended up staying in.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful boutique hotel near the market and rainbow row. Friendly staff, amazing room, very comfortable, tasty breakfast. Can’t wait to return!
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca, Martinsville

Travelled with partner
Liked: Property conditions & facilities
The Palmetto did not disappoint! It was everything all the positive reviews had to say. It smelled wonderful, I was greeted by the friendly staff, the bed was so comfortable, that shower with multiple heads and Jett’s - WOW!, the breakfast was wonderful with the grits, the eggs, oh and the snacks in the room with water in a carafe (just like another person reviewed :) I loved using their bicycle to go shopping on King Street, so many restaurants right by the hotel - it was crazy, Guest reviews really are the best. I find them so helpful and I hope you find this just the push you were needing to book here. You won’t be sorry. So incredibly delightful! Xo
Stayed 1 night in Mar 2025

4/10 Poor

rosalyn

Disliked: Staff & service, amenities, property conditions & facilities
Cost of room exceeded amenities. Room pictured was not room given. Room faced adjacent building no privacy. Room not ready until 4 pm. Not cleaned following day-wanted to clean at 4:45. Staffing poor. Parking fees high. No proper breakfast room.
Stayed 2 nights in Mar 2025

6/10 Okay

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025