The Palmetto Hotel

4.0 star property

Photo gallery for The Palmetto Hotel

Lobby
View from property
Bar (on property)
Penthouse (Redemption)
Premium Room, Multiple Beds, Balcony

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Bar
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
194 East Bay Street, Charleston, SC, 29401
  • Port of Charleston Cruise Terminal
    ‪3 min walk‬
  • Charleston City Market
    ‪3 min walk‬
  • Waterfront Park
    ‪3 min walk‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪25 min drive‬

Room options

Deluxe Room, 2 Queen Beds (Bay Street)

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed (Water View)

  • Sleeps 2
  • 1 King Bed

Premium Room, Multiple Beds, Balcony

  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Superior Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Penthouse (Redemption)

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Balcony

  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Charleston

With a stay at The Palmetto Hotel in Charleston (Charleston Historic District), you'll be within a 5-minute walk of Port of Charleston Cruise Terminal and Charleston City Market. .This hotel is 0.6 mi (0.9 km) from College of Charleston and 0.2 mi (0.3 km) from Waterfront Park.

What's nearby

  • Port of Charleston Cruise Terminal - 3 min walk - 0.3 km
  • Charleston City Market - 3 min walk - 0.3 km
  • Waterfront Park - 3 min walk - 0.3 km
  • College of Charleston - 11 min walk - 0.9 km
  • South Carolina Aquarium - 19 min walk - 1.6 km

Getting around

  • Charleston Station - 16 min drive
  • Charleston Intl. Airport (CHS) - 25 min drive

Restaurants

  • ‪Fleet Landing Restaurant & Bar - ‬4 min walk
  • ‪Henry's House - ‬4 min walk
  • ‪Charleston Crab House - ‬3 min walk
  • ‪Carmella's - ‬1 min walk
  • ‪Church and Union Charleston - ‬2 min walk

About this property

The Palmetto Hotel

Hotel with free breakfast, steps from Port of Charleston Cruise Terminal
The Palmetto Hotel offers 45 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include complimentary bicycles.
Make yourself at home in one of the 45 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and complimentary use of a nearby fitness facility.
At The Palmetto Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary English breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
A complimentary English breakfast is served each morning between 7:00 AM and 10:00 AM.
The Palmetto Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking

Food and drink

  • Free English breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Free bike hire
  • Private picnics

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Coworking spaces
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – January 2023
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch smart TV
  • Digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

The Palmetto Hotel Hotel
The Saint Hotel Charleston
The Palmetto Hotel Charleston
The Saint Hotel Charleston SC
The Palmetto Hotel Hotel Charleston

The Palmetto Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 517 out of 640 reviews
Rating 8 - Good. 72 out of 640 reviews
Rating 6 - Okay. 31 out of 640 reviews
Rating 4 - Poor. 12 out of 640 reviews
Rating 2 - Terrible. 8 out of 640 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy hotel
We liked everything about the Palmetto: nice decor, friendly staff, comfortable and clean room, yummy complimentary drink and chocolate, and excellent breakfast options. We had dinner at the Ferry Landing, which was an easy minute walk toward the water. Will definitely consider staying here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Dea-Sue, SOUTH BERWICK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A jewel in the port of Charleston. The staff is super friendly and caring.
Stayed 1 night in Dec 2024

10/10 Excellent

Oswaldo

Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grits every morning!
Phenomenal service, atmosphere, location, and breakfast. We will be back!
Stayed 3 nights in Nov 2024

8/10 Good

Mhd Ghais, Ancaster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our second stay just as much as the first!
Stayed 2 nights in Nov 2024

10/10 Excellent

Sheena, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my time here. Complimentary breakfast was nice and the hotel location was ideal. Steps from the water and the market. Room was kind of small but it was clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony, Summerville

Liked: Cleanliness, staff & service, property conditions & facilities
They offer a nice breakfast in the morning. Great restaurants on the same block
Stayed 1 night in Nov 2024

10/10 Excellent

Jon Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palmetto Charleston SC
Always lovely at the Palmetto
Stayed 2 nights in Nov 2024

10/10 Excellent

Rose, Marietta

Stayed 3 nights in Oct 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
We stayed at Palmetto Hotel for our wedding weekend and it was an amazing staycation! Will be back
Stayed 2 nights in Nov 2024

4/10 Poor

gregory

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The service was lacking. The price was ridiculous for what you get. There was no seating in the room except for the bed. The shower curtain was not practical as everything in the bathroom got wet. There was loud music playing all night.
Stayed 2 nights in Nov 2024

8/10 Good

chris

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Tareq

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and very clean and nice hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Palmer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

MICHAEL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Noisy on floor above room
Stayed 3 nights in Nov 2024

10/10 Excellent

Tareq

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property and outstanding service.Keep it up !
Stayed 1 night in Nov 2024

8/10 Good

Spencer

Travelled with family
Great location!
Stayed 3 nights in Nov 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! We can’t wait to stay again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! The front desk staff were helpful, friendly and knowledgeable about the area. Highly recommend staying and the Palmetto Hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Douglas

Stayed 2 nights in Oct 2024

10/10 Excellent

Rudolph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking for the hotel was valet only. Smaller the vehicle the better-small SUV max sixze. I had a full size truck, which I was not comfortable with using valet service. Cost of valet was also pricey.Instead, a public parking garage was close enough (next door) to use, and almost 1/3 daily price of valet.
Stayed 2 nights in Oct 2024

8/10 Good

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Short Trip
Wonderful experience with great staff. Walls are a little thin so you could hear our neighbors snoring all night. Location was perfect!
Stayed 3 nights in Oct 2024

8/10 Good

Morgan

Stayed 1 night in Oct 2024