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AC by Marriott Charlotte

3.5 star property

Photo gallery for AC by Marriott Charlotte

47-inch LCD TV with satellite channels, TV
Property amenity
Desk, laptop workspace, blackout curtains, iron/ironing board
Suite, 1 King Bed with Sofa bed, Balcony
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking available

Explore the area

Map
220 East Trade Street, Suite 500, Charlotte, NC, 28202
  • Charlotte Convention Center
    ‪6 min walk‬
  • Spectrum Center
    ‪6 min walk‬
  • NASCAR Hall of Fame
    ‪8 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Balcony

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Living area

Junior Suite, 1 King Bed with Sofa bed

  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Balcony

  • 39.7 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds

  • 37 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Room, 1 King Bed with Sofa bed, Balcony

Room, 1 King Bed with Sofa bed, Balcony

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

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Exterior

HYATT house Charlotte/Center City

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  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (1475)
The price is AU$292
for 1 room
includes taxes & fees
14 Apr - 15 Apr
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About the area

Charlotte

A stay at AC by Marriott Charlotte places you in the heart of Charlotte, within a 10-minute walk of Spectrum Center and NASCAR Hall of Fame. .This hotel is 0.3 mi (0.5 km) from Charlotte Convention Center and 0.8 mi (1.2 km) from Bank of America Stadium.

What's nearby

  • Queen City Quarter - 1 min walk - 0.0 km
  • Charlotte Convention Center - 6 min walk - 0.6 km
  • Spectrum Center - 6 min walk - 0.6 km
  • NASCAR Hall of Fame - 8 min walk - 0.7 km
  • Bank of America Stadium - 15 min walk - 1.3 km

Getting around

  • Charlotte Transportation Center Station - 2 min walk
  • Charlotte Station - 6 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive

Restaurants

  • ‪Burger King - ‬3 min walk
  • ‪Midnight Diner - ‬4 min walk
  • ‪Redeye Diner - ‬1 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬1 min walk
  • ‪Tupelo Honey - ‬5 min walk

About this property

AC by Marriott Charlotte

Hotel with a 24-hour fitness center, a short walk to Spectrum Center
AC by Marriott Charlotte offers 184 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 47-inch LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 184 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
At AC by Marriott Charlotte, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Charlotte? This hotel has 2723 square feet (253 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
AC Lounge - This lobby lounge specializes in Mediterranean cuisine.
Nuvole - Onsite rooftop bar. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 32 per day; includes in/out privileges)
  • Valet parking on site (USD 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16 for adults and USD 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Lounge
  • Nuvole

Things to do

  • 24-hour gym
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,723 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 12 for children
  • Self parking fee: USD 32 per day (in/out privileges)
  • Valet parking fee: USD 40 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

AC Marriott Charlotte Hotel
AC Marriott Charlotte
AC by Marriott Charlotte Hotel
AC by Marriott Charlotte Charlotte
AC by Marriott Charlotte Hotel Charlotte

AC by Marriott Charlotte Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 864 out of 1237 reviews
Rating 8 - Good. 208 out of 1237 reviews
Rating 6 - Okay. 87 out of 1237 reviews
Rating 4 - Poor. 36 out of 1237 reviews
Rating 2 - Terrible. 42 out of 1237 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Courtney

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Service was great but our room was awful. We expected noise because of the location but one of the mattresses had a very large pee stain. The bathroom door was a sliding door and when closed there was what looked to be red wine splattered on the ground and wall. The hand towel in the bathroom on the sink was folded and when I picked it up to dry my hands the bottom was very dirty. The breakfast cost $15 per person and the food was cold, bread was very hard, there were only a few options and overall it was not good. We ended up paying the $15 and leaving to go get breakfast somewhere else, even the individual working recommended a breakfast place instead of staying to eat at the hotel, guess we should’ve listened before getting anything.
Stayed 3 nights in Dec 2024

8/10 Good

DeAnna

Liked: Staff & service, room comfort
Great Stay
Overall I had a great time, it took a day to get use to the parking but after that I was fine. My only complaint would be how dusty it was and the fact we had to wait until the next afternoon to get another set of washcloths (we requested some the day before when we noticed it was only one) but overall it was a great stay. I will definitely be back!! The front desk staff was friendly too.
Stayed 2 nights in Dec 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Josette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great. The staff was very friendly
Stayed 1 night in Dec 2024

8/10 Good

allen

Stayed 1 night in Dec 2024

10/10 Excellent

Vanessa Noemy

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was welcoming and it felt safe
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The view from my room was amazing. The staff was very friendly and helpful. The property is in great condition and it’s in a good location.
Stayed 2 nights in Dec 2024

4/10 Poor

Sadazia

Stayed 3 nights in Dec 2024

10/10 Excellent

Tiatra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved it. The location of the hotel is very convenient right in the middle of everything. It was very clean and a lovely hotel. And the staff were very friendly and helpful. I enjoyed my stay!
Stayed 1 night in Dec 2024

10/10 Excellent

SAYEDMEHRAN

Stayed 2 nights in Dec 2024

2/10 Terrible

Christine

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
First of all the address you gave me is not the address of the hotel! There started my nightmare! I called the hotel for the correct address and after 9 minutes on hold , I hung up and call again 4 times, they hung up on me immediately! I went to the hotel, the receptionist acknowledged my calls but she was the only one working and busy! The next morning at 6:00 am I was ready to check out! It took the security guy and somebody from the kitchen 45 minutes to find the receptionist who was obviously sleeping somewhere looking at her face! To make the story worse she had a belligerent, defensive tone telling me and another gentleman who was waiting to check in since 5:30 am that usually people don’t need service so early in the morning! Since I valet , before I left the room I called for the car! The attendant was not on premises( she was probably sleeping in the same place as the receptionist). When she finally arrived, it took her 30 minutes, my help and the security gentleman help to find the right key for my car and then to find the car in the parking lot! Needless to say, I wasted one hour and a half trying to get out of this hotel in a very busy travel day of the year! Would somebody go back to this place???
Stayed 1 night in Dec 2024

6/10 Okay

Mohamed Ifthikhar

Disliked: Property conditions & facilities
Not worth for money.
Stayed 1 night in Dec 2024

10/10 Excellent

Darrell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good!
Stayed 1 night in Dec 2024

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking was expensive.
Stayed 1 night in Dec 2024

10/10 Excellent

Sharis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean is a understatement. Smelled amazing !
Stayed 1 night in Dec 2024

10/10 Excellent

Maria teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

ADI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect.
Stayed 2 nights in Dec 2024

10/10 Excellent

Naeemah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We truly enjoyed our stay at the AC hotel by Marriott! It’s in a great location and near all of the stadiums which was very convenient. It was clean and the staff were friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Ieshia

Stayed 1 night in Dec 2024

10/10 Excellent

Sydney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved the service I received from Ebony and Kianah. They went above and beyond to make my family feel welcomed! Rooms are gorgeous and the views are beautiful! Worth every penny
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge was amazing!
Stayed 1 night in Dec 2024

10/10 Excellent

Safarrah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Javonna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2024