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Candlewood Suites Charlotte - Arrowood by IHG

2.5 star property

Photo gallery for Candlewood Suites Charlotte - Arrowood by IHG

Exterior
Studio Suite, 2 Queen Beds
Premium bedding, desk, laptop workspace, blackout curtains
Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower)
Premium bedding, desk, laptop workspace, blackout curtains

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Kitchen
  • Gym

Explore the area

Map
7926 Forest Pine Dr, Charlotte, NC, 28273
  • Carowinds Theme Park
    ‪10 min drive‬
  • Bank of America Stadium
    ‪10 min drive‬
  • Charlotte Convention Center
    ‪11 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 2 Bedrooms (1 King, 1 Queen Bed)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms (1 King, 1 Queen Bed)

  • 37 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (2 Queen Beds)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom (2 Queen Beds)

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Coffee/tea maker

Studio Suite, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications Accessible)

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible (Communications Accessible)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

Similar properties

Front of property

Sonesta ES Suites Charlotte Arrowood

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.6 out of 5, Good, (1180)
The price is AU$173
for 1 room
includes taxes & fees
11 Apr - 12 Apr
Sonesta ES Suites Charlotte Arrowood

About the area

Charlotte

Located in Charlotte (Arrowood), Candlewood Suites Charlotte - Arrowood by IHG is within a 10-minute drive of Carolina Place and Carowinds Theme Park. .This hotel is 7.8 mi (12.6 km) from Bank of America Stadium and 8.3 mi (13.4 km) from Charlotte Convention Center.

What's nearby

  • United States Citizenship and Immigration Services office - 3 min drive - 2.8 km
  • Carowinds Theme Park - 10 min drive - 8.8 km
  • SouthPark Mall - 10 min drive - 10.3 km
  • Bank of America Stadium - 10 min drive - 12.6 km
  • Charlotte Convention Center - 11 min drive - 13.4 km

Getting around

  • Arrowood Station - 4 min drive
  • Charlotte Station - 20 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Zaxby's - ‬4 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬3 min drive
  • ‪Ayrsley Grand Cinemas 14 - ‬5 min drive

About this property

Candlewood Suites Charlotte - Arrowood by IHG

Hotel with free parking, in the vicinity of Carowinds Theme Park
Candlewood Suites Charlotte - Arrowood by IHG offers 77 air-conditioned accommodations with DVD players and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Accommodations all include kitchens. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 77 air-conditioned rooms featuring kitchens. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and separate sitting areas.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Charlotte - Arrowood by IHG.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per stay (maximum USD 175 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 60 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 35.00 per pet, per stay (maximum USD 175 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May to September
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Charlotte Arrowood Hotel
Mainstay Suites Hotel Charlotte
Charlotte Mainstay
Mainstay Charlotte
Mainstay Hotel Charlotte
MainStay Suites Charlotte Arrowood Hotel
MainStay Suites Arrowood Hotel
Candlewood Suites Arrowood Hotel
MainStay Suites Arrowood
Candlewood Suites Charlotte Arrowood
Candlewood Suites Arrowood

Candlewood Suites Charlotte - Arrowood by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 95 out of 264 reviews
Rating 8 - Good. 78 out of 264 reviews
Rating 6 - Okay. 47 out of 264 reviews
Rating 4 - Poor. 21 out of 264 reviews
Rating 2 - Terrible. 23 out of 264 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lakeshia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

10/10 Excellent

Noëlla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Perfect stay. They have everything we need for a perfect gateway.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 6 nights in Nov 2024

10/10 Excellent

Jordan

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The staff where amazing and vary helpful the place for the most part was clean only complaints i have was the floors could have been mopped and swept better and the one bedroom suit could use a fan in the actual room instead of the living room only and last but not least they should upgrade the old tv out for roku or smart tv that way people could just use they're account and stream of the tv instead of hotel paying for cable but ill definitely use this hotel when ever i visit Charlotte north carolina again
Stayed 5 nights in Nov 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Winston

Stayed 2 nights in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Kyle

Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The man who checked us in was so welcoming helpful and nice!
Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent! Everyone was friendly and helpful
Stayed 1 night in Oct 2024

10/10 Excellent

Nikkia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean and spacious and the kitchen was well equipped will def be staying here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Jannet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Sep 2024

8/10 Good

Jannet

Liked: Cleanliness, property conditions & facilities
Housekeeping attitudes were not acceptable
Stayed 1 night in Sep 2024

10/10 Excellent

Sierra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Brandy

Business traveller
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Horrible staff!!!
The staff made the stay horrific. They follwed and stayed in our business the whole week we were there. It made us feel unwelcome and highly uncomfortable. They made us feel out of place. And we paid almost 800.00 for seven days!!!!
Stayed 7 nights in Aug 2024

6/10 Okay

Arnika

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Our stay was good but the room wasn’t as clean as we expected.
Stayed 2 nights in Aug 2024

2/10 Terrible

Tiara

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
very disappointed with this hotel it was dirty and had bugs something kept biting me and has me still itching. i wish i didn’t pay to stay here . i wouldn’t recommend going to this hotel
Stayed 7 nights in Aug 2024

10/10 Excellent

Sierra, kannapolis

Stayed 1 night in Aug 2024

4/10 Poor

J

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Sierra, kannapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grest
Stayed 1 night in Jul 2024

6/10 Okay

eric

Stayed 3 nights in Jul 2024

8/10 Good

Elizabeth

Stayed 3 nights in Jun 2024