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Comfort Inn Matthews - Charlotte

2.5 star property

Photo gallery for Comfort Inn Matthews - Charlotte

Standard Room, 2 Queen Beds, Non Smoking
Down duvets, pillow-top beds, desk, laptop workspace
Lobby
Seasonal outdoor pool
Down duvets, pillow-top beds, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1718 Windsor Crossing Dr., Matthews, NC, 28105
  • Novant Health Matthews Medical Center
    ‪3 min drive‬
  • Sportsplex at Matthews
    ‪5 min drive‬
  • Carolina Courts Indian Trail
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Fairfield Inn & Suites by Marriott Charlotte Matthews

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, (1002)
The price is AU$231
for 1 room
includes taxes & fees
14 Mar - 15 Mar
Fairfield Inn & Suites by Marriott Charlotte Matthews

About the area

Matthews

With a stay at Comfort Inn Matthews - Charlotte in Matthews, you'll be within a 15-minute drive of Spectrum Center and Charlotte Convention Center. .This hotel is 11 mi (17.7 km) from Bank of America Stadium and 9.4 mi (15.1 km) from SouthPark Mall.

What's nearby

  • Novant Health Matthews Medical Center - 3 min drive
  • Sportsplex at Matthews - 5 min drive
  • Bojangles' Coliseum - 11 min drive
  • Spectrum Center - 14 min drive
  • SouthPark Mall - 16 min drive

Getting around

  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Hibachi Buffet - ‬7 min walk
  • ‪Miki's Restaurant - ‬18 min walk

About this property

Comfort Inn Matthews - Charlotte

Hotel in Matthews with free breakfast and a 24-hour fitness center
Comfort Inn Matthews - Charlotte offers 93 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 15 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 93 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Matthews? This hotel has 1798 square feet (167 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (1798 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 122
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Early check-in fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from September to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 15 years old are not allowed in the swimming pool or fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Comfort Inn Hotel Matthews
Comfort Inn Matthews
Comfort Inn Matthews Charlotte Hotel
Comfort Inn Matthews Charlotte
Matthews Comfort Inn
Comfort Inn Charlotte Hotel
Comfort Inn Matthews Charlotte
Comfort Inn Matthews - Charlotte Hotel
Comfort Inn Matthews - Charlotte Matthews
Comfort Inn Matthews - Charlotte Hotel Matthews

Comfort Inn Matthews - Charlotte Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 477 out of 1009 reviews
Rating 8 - Good. 301 out of 1009 reviews
Rating 6 - Okay. 119 out of 1009 reviews
Rating 4 - Poor. 65 out of 1009 reviews
Rating 2 - Terrible. 47 out of 1009 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 10 nights in Oct 2024

6/10 Okay

Jeanette

Travelled with family
Clean, Low Priced Stay
They upgraded us to the Presidential Suite. Not sure if that was because they didn't have any other rooms or the reason behind it, but was a different experience. The room was big but the whole hotel is out of date. Clean, but out of date and in need of some basic repairs, so not nearly as impressive as it sounds.
Stayed 1 night in Nov 2024

10/10 Excellent

REGINALD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get new pillows
They need new pillows
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay
I really enjoy my stay and it was really close to family and shopping stores.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jamir

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very comfortable and I’m very pleased with my stay. I will be back next month before the holidays..
Stayed 3 nights in Nov 2024

8/10 Good

VZ

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Maxwell

Stayed 3 nights in Oct 2024

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly There were 2) separate charges that the receptionist couldn’t explain both were for Xpedia ? 10/23/24 $39.86 &. $89.22 ?
Stayed 1 night in Oct 2024

2/10 Terrible

Veronica

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Benjamin, Sugar Hill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent!
Stayed 1 night in Nov 2024

10/10 Excellent

Benjamin, Sugar Hill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome. Room was clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Connie

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The guy that checked us in at night awesome guy
Stayed 2 nights in Nov 2024

8/10 Good

Dianne T

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great bed!
This was an older property,very small bathroom. It could use a cosmetic sprucing up,however,the most important thing to me in any hotel is the bed. My bed was absolutely perfect. I haven’t slept so well in a hotel bed in a very long time. Front desk staff were very friendly and helpful.
Stayed 1 night in Nov 2024

4/10 Poor

ian

Disliked: Staff & service, property conditions & facilities
Run down
Stayed 3 nights in Nov 2024

6/10 Okay

Stephanie

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Think Again About Staying. Pics are not accurate!
I was very disappointed when I checked in and entered my room. There was a strong musky smell that worsened when I turned on the air conditioning, prompting me to request a room change. The front desk attendant seemed agitated by my request. The second room still had a musky odor, but it was not as bad. Overall, neither room was as nice as the pictures on the website. Both rooms were cleaned but felt unclean. I would never stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Linda

Stayed 3 nights in Oct 2024

10/10 Excellent

Juarissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are truly COMFORTABLE,CLEAN and AFFORDABLE
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smell
The people were very nice. The issue i had was the smell. It was terrible. The front desk lady was very nice and gave us a new room, but same smell. Then while staying, i saw air freshensers in the hall, the elevator. So they know its a problem for whatever reason.
Stayed 2 nights in Nov 2024

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Faisal

Liked: Staff & service
Disliked: Property conditions & facilities
The check-in process was efficient, and the receptionist greeted me in a friendly manner. I was required to provide a security deposit of $50. However, the cleanliness of the room was not satisfactory, particularly in the bathroom and on the bedroom carpet.
Stayed 2 nights in Nov 2024

6/10 Okay

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 3 nights in Nov 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Fast & friendly check in. Easy parking. Clean quiet comfortable room.
Stayed 1 night in Nov 2024

8/10 Good

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024