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DoubleTree by Hilton South Charlotte Tyvola

4.0 star property

Photo gallery for DoubleTree by Hilton South Charlotte Tyvola

Lobby
Premium bedding, down duvets, in-room safe, desk
Outdoor pool, pool loungers
Reception
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free airport shuttle
  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly

Explore the area

Map
5624 Westpark Dr, Charlotte, NC, 28217
  • Tyvola Square
    ‪20 min walk‬
  • United States Citizenship and Immigration Services office
    ‪4 min drive‬
  • Park Road Park
    ‪6 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Hearing, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Mobility, Hearing, Roll-In Shower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Courtyard View

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Courtyard View

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby lounge

Sonesta Charlotte Lower South End

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (1003)
The price is AU$227
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Sonesta Charlotte Lower South End

About the area

Charlotte

A stay at DoubleTree by Hilton South Charlotte Tyvola places you in the heart of Charlotte, within a 10-minute drive of Billy Graham Library and SouthPark Mall. .This hotel is 5.8 mi (9.3 km) from Bank of America Stadium and 5.8 mi (9.3 km) from Charlotte Convention Center.

What's nearby

  • Billy Graham Library - 6 min drive
  • SouthPark Mall - 7 min drive
  • Bank of America Stadium - 8 min drive
  • Spectrum Center - 9 min drive
  • Carowinds Theme Park - 12 min drive

Getting around

  • Charlotte Station - 14 min drive
  • Tyvola Station - 16 min walk
  • Charlotte-Douglas Intl. Airport (CLT) - 12 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Carolina Country Barbeque - ‬12 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Wingstop - ‬7 min walk
  • ‪Club Onyx - ‬2 min drive

About this property

DoubleTree by Hilton South Charlotte Tyvola

Hotel with free airport shuttle, in the vicinity of Billy Graham Library
DoubleTree by Hilton South Charlotte Tyvola offers 181 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. 48-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 181 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the complimentary shuttle, which operates within 4 miles.
Enjoy a satisfying meal at Lobby Restaurant & Bar serving guests of DoubleTree by Hilton South Charlotte Tyvola. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Charlotte? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Lobby Restaurant & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 12 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 12 per day)
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 7:00 AM to 10:00 PM
  • Airport shuttle at scheduled times, on request
  • Free local area shuttle up to 4 miles

Food and drink

  • To-go breakfast available for a fee daily 6:00 AM–10:00 AM: USD 6-20 for adults and USD 6-20 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Lobby Restaurant & Bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (10000 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 157
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 18 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 48-inch flat-screen TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 40 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 6 to 20 for adults, and USD 6 to 20 for children
  • Uncovered self parking fee: USD 12 per night (in/out privileges)
  • Uncovered extended parking fee: USD 12 per day
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 5:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Executive Hilton
Hilton Charlotte Executive Park
Hilton Executive
Hilton Executive Hotel
Hilton Executive Hotel Charlotte Park
Hilton Charlotte Executive Park Hotel Charlotte
Hilton Charlotte Executive Park Hotel
Hilton Executive Park Hotel
Hilton Executive Park
Hilton Charlotte Executive Park
DoubleTree by Hilton South Charlotte Tyvola Hotel
DoubleTree by Hilton South Charlotte Tyvola Charlotte
DoubleTree by Hilton South Charlotte Tyvola Hotel Charlotte

DoubleTree by Hilton South Charlotte Tyvola Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 438 out of 1001 reviews
Rating 8 - Good. 223 out of 1001 reviews
Rating 6 - Okay. 130 out of 1001 reviews
Rating 4 - Poor. 89 out of 1001 reviews
Rating 2 - Terrible. 121 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

LaQuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very nice hotel to be a 3 🌟 facility. Close to Downtown Charlotte. And a good selection of restaurants near by.
Stayed 1 night in Nov 2024

10/10 Excellent

Kanysha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Jahmal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My car was broken into and now I have to pay $315 to get it fixed. Additionally, there was no hot water.
Stayed 1 night in Nov 2024

2/10 Terrible

Brian

Stayed 1 night in Nov 2024

10/10 Excellent

Kanysha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was neat, fancy, staff were very nice & friendly, overall stay was great !
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot and friendly staff
Stayed 1 night in Nov 2024

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Juanika

Travelled with partner
Disliked: Amenities, property conditions & facilities
Property was old and dirty. I was given the wrong room. Toilet didn't flush and it had dirty sheets and towel. Pool area was dirty and disgusting.
Stayed 2 nights in Nov 2024

2/10 Terrible

Mary

Travelled with partner
Disliked: Staff & service
I booked a room for my wedding night 2 months in advance. I wanted a hotel close to the airport since we had an early flight. When we checked in the front desk said, "Oh, someone should have called you because your reservation has been canceled" I said, No I received a confirmation email the day prior and the room has already been paid. The front desk person was unconcerned and did give me a reason why my reservation was canceled. He just put his head down and continued playing on his phone. I will never go to a Double Tree again and I'm still fighting for a refund.
Stayed 1 night in Oct 2024

10/10 Excellent

Brittney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only tip I would give is just make sure the rooms has small washcloths ours didn’t but overall an amazing experience me and hubby will be back
Stayed 1 night in Nov 2024

10/10 Excellent

Pauline

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Michael, Washington

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing return to the DoubleTree Hilton Charlotte South Tyvola. Toilet Tissue holder half missing, carpet into bathroom gaping open at seam, light next to bed did not work....front desk did not have a clue. Then received someone else's billing in my name and room number. Asked for the card of the Hotel General Manager. There was none, and it took them a minute to give me his name. I won't be back and Hilton should be ashamed.
Stayed 1 night in Nov 2024

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 1 night in Nov 2024

10/10 Excellent

Qiaoling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
非常好
Stayed 1 night in Nov 2024

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Rick

Business traveller, Travelled with partner
Was suppose to have king size bed but was a queen. Property definitely needed updated. Spoke to guy checking out, when handed him the keys explained to him we didn’t get a king bed and he didn’t even acknowledge us at all.
Stayed 1 night in Nov 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2024

2/10 Terrible

My, Myrtle Beach

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was dirty and was falling apart, was not worth almost $200 a night
Stayed 1 night in Nov 2024

10/10 Excellent

Sade

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly, check in was super easy, and my accommodations were perfect. The room was clean and met all my needs.
Stayed 1 night in Oct 2024

2/10 Terrible

Phyllis

Travelled with family
No Room at the Inn
You took my online reservation and run my credit card for the total night’s stay - almost $500. When I got to the front desk to check in, the desk attendant told me they had NO ROOMS left! I am appalled. I will be calling AMEX for a dispute of these charges. I am a HIlton Honors guest and they will also be informed as this does not look good for Hilton. We had to sit out in the parking lot to try to find a room for the night, or having to drive 3-1/2 hours back home!
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfortable!
Stayed 1 night in Oct 2024

8/10 Good

Ianthia G

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Kenia

Disliked: Cleanliness, staff & service, property conditions & facilities
Th air conditioning WAS NOT WORKING CORRECTLY. I had to call maintenance twice and the AC still not work. I have pictures with the temperature in the room 77 degrees. How can someone rest well in a room this hot. Terrible experience!
Stayed 1 night in Oct 2024

4/10 Poor

Melissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t give us the cookies or water. Walkie talkies were super loud and the front desk person were dressed unprofessional and I could see her entire back / backside tattoo when she bent over
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Stayed 2 nights in Sep 2024