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Embassy Suites Hotel Charlotte

3.5 star property

Photo gallery for Embassy Suites Hotel Charlotte

Bar (on property)
Lobby sitting area
Indoor pool
Exterior
1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Parking available
  • Bar
  • Pool
  • Room service

Explore the area

Map
4800 S Tryon St, Charlotte, NC, 28217
  • Billy Graham Library
    ‪3 min drive‬
  • United States Citizenship and Immigration Services office
    ‪4 min drive‬
  • Queens University of Charlotte
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite, Accessible, Non Smoking

  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite, Accessible, Non Smoking (Roll-in Shower)

  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking

  • 102.00 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite, Accessible, Bathtub

  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Parlor)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite, 1 King Bed, Non Smoking (Parlor)

  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed, Non Smoking

  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Queen Beds, Non Smoking

  • 28.00 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Premium Suite, 2 Queen Beds, Non Smoking

  • 28.00 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (2 Rooms)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite, 1 King Bed, Non Smoking (2 Rooms)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed, Non Smoking

  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

King, Premium Suite, 1 King Bed, Non Smoking, Corner

  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Premium Suite, 1 King Bed, Accessible, Non Smoking

  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

  • 28.00 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Conference)

Suite, 1 King Bed, Non Smoking (Conference)

Suite, 1 King Bed, Non Smoking (Conference)

  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (Conference)

Premium Suite, 1 King Bed, Non Smoking (Conference) | Living area

Premium Suite, 1 King Bed, Non Smoking (Conference)

  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

King, Premium Suite, 1 King Bed, Non Smoking

  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite, Accessible, Bathtub

  • 28.00 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Embassy Suites by Hilton Charlotte Ayrsley

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (999)
The price is AU$307
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Embassy Suites by Hilton Charlotte Ayrsley

About the area

Charlotte

Located in Charlotte, Embassy Suites Hotel Charlotte is within a 10-minute drive of Charlotte Convention Center and Bank of America Stadium. .This hotel is 4.3 mi (7 km) from NASCAR Hall of Fame and 4.6 mi (7.5 km) from Spectrum Center.

What's nearby

  • Charlotte Convention Center - 6 min drive
  • Bank of America Stadium - 6 min drive
  • NASCAR Hall of Fame - 7 min drive
  • Spectrum Center - 7 min drive
  • SouthPark Mall - 8 min drive

Getting around

  • Woodlawn Station - 1 min drive
  • Charlotte Station - 13 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 9 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Waffle House - ‬20 min walk
  • ‪The Olde Mecklenburg Brewery - ‬15 min walk
  • ‪Azteca Mexican Restaurant - ‬10 min walk
  • ‪Brewers at 4001 Yancey - ‬19 min walk

About this property

Embassy Suites Hotel Charlotte

Hotel with free breakfast, in the vicinity of Charlotte Convention Center
Embassy Suites Hotel Charlotte offers 274 accommodations with MP3 docking stations and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters. 42-inch LCD televisions come with premium satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Charlotte hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 274 guestrooms featuring refrigerators and LCD televisions. Your bed comes with down comforters, and all rooms are furnished with double sofa beds. Satellite programming and MP3 docking stations are provided for your entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features wireless internet access (surcharge), wedding services, and a television in a common area. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 mi.
Enjoy American cuisine at E'terie Grill & Lounge, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary on-the-go breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include wired internet access (surcharge), a 24-hour business center, and express check-in. Planning an event in Charlotte? This hotel has 13003 square feet (1208 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 9:00 AM. A complimentary manager's reception is offered each day.
E'terie Grill & Lounge - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95), Wired Internet (surcharge)

Parking and public transport

  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request
  • Free local area shuttle up to 3 mi

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–9:00 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • E'terie Grill & Lounge

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate living room
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (13003 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Double sofa bed
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • MP3 dock
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Charlotte
Embassy Suites Hotel Charlotte
Embassy Suites Charlotte
Embassy Suites Hotel Charlotte Hotel
Embassy Suites Hotel Charlotte Charlotte
Embassy Suites Hotel Charlotte Hotel Charlotte

Embassy Suites Hotel Charlotte Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 445 out of 1003 reviews
Rating 8 - Good. 204 out of 1003 reviews
Rating 6 - Okay. 133 out of 1003 reviews
Rating 4 - Poor. 108 out of 1003 reviews
Rating 2 - Terrible. 113 out of 1003 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Lesia, North Charleston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It’s a great place but needs to be update. Love the snack box that comes with the suites but the bathrooms are very very outdated
Stayed 2 nights in Nov 2024

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything
Stayed 2 nights in Nov 2024

10/10 Excellent

JaVontaye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and my husband and I thoroughly enjoyed our honeymoon together there!
Stayed 2 nights in Nov 2024

10/10 Excellent

Shawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Johanna

Stayed 2 nights in Nov 2024

10/10 Excellent

Frank J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice employees on two shifts
Stayed 1 night in Nov 2024

10/10 Excellent

Mason

Stayed 1 night in Oct 2024

2/10 Terrible

Joseph

Stayed 2 nights in Oct 2024

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

ROBIN, LAKE FOREST

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The lady working the front desk never rang up anything from the store and charged different prices each day.. just off the top of her head.. I wanted to tell management but didn't want to ruin my short stay.. it's obvious what's happening there!!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
We enjoyed the stay overnight for our enroute road trip
Stayed 1 night in Oct 2024

8/10 Good

Allisha

Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle wasn’t the most reliable.
Stayed 1 night in Oct 2024

8/10 Good

Raygor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable
The reception staff were very helpful when we checked in. The ambiance was great. The breakfast service was even better than expected.
Stayed 2 nights in Oct 2024

4/10 Poor

Sarah

Business traveller
Disliked: Property conditions & facilities
Meh.
My room was musty and had a mold smell.It was clean though. The shower didn't have hot water which was grueling in the morning. I told reception at check out and the response was, "what do you want me to do about it?". I hope this has been fixed! There were a multitude of charges that were not mentioned when I booked such as parking, occupancy tax, city tax AND tourism tax. BUT, the luke warm breakfast was palatable. I'm usually a fan of the Embassy Suites, but not this time.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cody

Beautiful hotel. Was very clean
Stayed 1 night in Oct 2024

6/10 Okay

Laura, Winston Salem

Travelled with group
Disliked: Staff & service
Check in time was 4pm and we did not get into our room until 5 pm and had to be at our venue at 5:30. No way you guys made us late by not being ready to check your guest in on time.
Stayed 1 night in Oct 2024

4/10 Poor

Patricia

Disliked: Property conditions & facilities
No soap in shower, limited hours for dining/cocktails. Small cafe not restocked. Filthy windows and toilet clogged several times. Hilton should be ashamed!
Stayed 2 nights in Oct 2024

6/10 Okay

Christina

Travelled with family
Liked: Room comfort
Will not stay at this one again
This was my least favorite of all of the Embassy Suites I have stayed in. Booked two rooms. Had trouble with one of the rooms not having air/heat. System was broken and they had no other rooms available. That part of my group had to stay in our room. Killed two wasp in our room during the night. Alarm clock had not be reset and awakend us at 615am after not getting to our room until 2am.
Stayed 1 night in Oct 2024

8/10 Good

Angela

Liked: Cleanliness
Beds and room were comfortable with a nice layout but the connecting rooms had virtually no sound barrier. The bathroom was not the cleanest poor drainage in the shower and low pressure with toilet flushes. The breakfast was good and plentiful, bar opens late and closes early. I would stay again.
Stayed 1 night in Oct 2024

8/10 Good

Michelle E

Travelled with family
Liked: Amenities
Overall our stay was good. The staff was friendly.
Stayed 2 nights in Oct 2024