Hilton Garden Inn Charlotte/Concord

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Charlotte/Concord

Exterior
Bar (on property)
Terrace/patio
Lobby
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
7831 Gateway Ln Nw, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    ‪16 min walk‬
  • Concord Mills
    ‪19 min walk‬
  • Hendrick Motorsports Complex
    ‪4 min drive‬
  • Concord, NC (USA-Concord Regional)
    ‪5 min drive‬

Room options

Two Queen Beds, Roll In Shower

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Drinks & Snacks)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room

  • 33.9 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible

  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Concord

When you stay at Hilton Garden Inn Charlotte/Concord in Concord, you'll be in the business district, a 4-minute drive from Charlotte Motor Speedway and 8 minutes from University of North Carolina at Charlotte. .This hotel is 13.9 mi (22.4 km) from Spectrum Center and 18.4 mi (29.6 km) from Lake Norman.

What's nearby

  • Great Wolf Lodge Water Park - 16 min walk
  • Concord Mills - 19 min walk
  • Charlotte Motor Speedway - 4 min drive
  • SEA LIFE Charlotte-Concord Aquarium - 4 min drive
  • PNC Music Pavillion - 8 min drive

Getting around

  • JW Clay Boulevard /UNC Charlotte Station - 8 min drive
  • Kannapolis Station - 17 min drive
  • Concord, NC (USA-Concord Regional) - 5 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪Starbucks - ‬20 min walk
  • ‪Firehouse Subs - ‬5 min drive
  • ‪Cookout - ‬4 min walk
  • ‪McDonald's - ‬9 min walk

About this property

Hilton Garden Inn Charlotte/Concord

Hotel in Concord with area shuttle service and a 24-hour fitness center
Hilton Garden Inn Charlotte/Concord offers 118 accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

This Concord hotel provides complimentary wired and wireless Internet access. 50-inch LCD televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a banquet hall. Guests can catch a ride on the complimentary shuttle, which operates within 7 mi.
You can enjoy a meal at Great American Grill serving the guests of Hilton Garden Inn Charlotte/Concord, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Concord? This hotel has 4844 square feet (450 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Free local area shuttle up to 7 mi

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–9:30 AM: USD 9.95 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space (4844 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Hairdryer
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Charlotte-Concord
Hilton Garden Inn Hotel Charlotte-Concord
Hilton Garden Inn Charlotte-Concord Hotel
Hilton Garden Inn Charlotte Concord
Hilton Garden Inn Charlotte/Concord Hotel Concord
Hilton Garn Charlotte Concord
Hilton Charlotte Concord
Hilton Garden Inn Charlotte Concord
Hilton Garden Inn Charlotte/Concord Hotel
Hilton Garden Inn Charlotte/Concord Concord
Hilton Garden Inn Charlotte/Concord Hotel Concord

Hilton Garden Inn Charlotte/Concord Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 667 out of 1000 reviews" "
Rating 8 - Good. 221 out of 1000 reviews" "
Rating 6 - Okay. 57 out of 1000 reviews" "
Rating 4 - Poor. 29 out of 1000 reviews" "
Rating 2 - Terrible. 26 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Stayed 3 nights in Oct 2024

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
Clean and convenient with a friendly staff. The bar food was excellent, especially the wings.
Stayed 2 nights in Oct 2024

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the bar was very friendly and outgoing. Room was spacious and very clean and comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was as described, clean. I couldn't get the temperature down to where I like it but it was a nice hotel would recommend. Staff seems overworked
Stayed 2 nights in Sep 2024

4/10 Poor

Nicole

Travelled with partner
Disliked: Staff & service, amenities
Had to call before check in and was placed on hold for 20 minutes. Never came back on the phone. When we got there they acted like it was my fault. Then said they don’t want people to do room service even though it is listed as an amenity. We came down to eat and the food was fine. In the room the tv remote didn’t work so I called down to ask for a new one. They hung up on me and never brought it. And I was very polite about all these issues so there was no reason to not be helpful. In the morning the lady called before checkout time and said we had a high balance and needed to pay now. It was only the bill from dinner which was less than $100. Of course we paid it at checkout. Just wouldn’t stay there again. Do not recommend
Stayed 1 night in Oct 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Darius

Stayed 1 night in Sep 2024

10/10 Excellent

Louis

Stayed 1 night in Oct 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
The best staff ever! Every single staff member I encountered were super friendly and helpful, even just in passing every single staff member asked if everything was good with my stay from the front desk at check in til my last elevator ride for check out. Great hospitality! I WILL absolutely return here on my next stay in Charlotte. Oh yeah. The hotel itself was clean and well maintained of course. But the people made it top notch. Great job!
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was friendly. Mike running breakfast, the wait staff, the concierge....just great! It was good being back from NOLA.
Stayed 4 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Terri

The bar and restaurant were a big surprise! Food was excellent!!!! Drinks were excellent. I will definitely stay sgain
Stayed 2 nights in Sep 2024

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

niomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very clean and friendly staff.
Stayed 2 nights in Sep 2024

6/10 Okay

Ken

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property was fairly clean. The televisions didnt work the entire time we were there. I had paid for breakfast with my booking and got charged again at the hotel. The food was good and the bar and kitchen staff were great!
Stayed 2 nights in Aug 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Melissa

Liked: Cleanliness
Stayed 2 nights in Aug 2024

4/10 Poor

John

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The system was under repair so the bar was closed and the hot breakfast was not offered because of their system. Plus I paid twice as much for this room than my staff member did down the street and had a bar and a hot breakfast option.
Stayed 1 night in Aug 2024

10/10 Excellent

Adrienne

Stayed 1 night in Aug 2024

10/10 Excellent

Sherry

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Lucien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing atmosphere
Definitely a come to if your in the area. You won't be disappointed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ronald

Clean and all the staff is very helpful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jayme, Goodyear

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and clean! Always big deal for me!
Stayed 1 night in Aug 2024