Holiday Inn Charlotte Airport, an IHG Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Charlotte Airport, an IHG Hotel

Exterior
Point of interest
Exterior
Property amenity
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Room service
  • Bar
  • Breakfast available
  • Free airport shuttle
  • Parking available

Explore the area

Map
2707 Little Rock Rd, Charlotte, NC, 28214
  • Charlotte Douglas Airport Overlook
    5 min drive
  • The Hub Bar And Grill
    3 min walk
  • Bruns Avenue Tram Stop
    9 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    3 min drive

Room options

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Additional Living Area)

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About the area

Charlotte

Located in Charlotte, Holiday Inn Charlotte Airport, an IHG Hotel is within a 10-minute drive of Carolinas Aviation Museum and Billy Graham Library. .This hotel is 5.6 mi (9 km) from U.S. National Whitewater Center and 5.8 mi (9.3 km) from Bank of America Stadium.

What's nearby

  • Charlotte Douglas Airport Overlook - 5 min drive
  • Billy Graham Library - 8 min drive
  • Bank of America Stadium - 9 min drive
  • U.S. National Whitewater Center - 9 min drive
  • Charlotte Convention Center - 9 min drive

Getting around

  • French Street Tram Stop - 9 min drive
  • Charlotte Station - 15 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 3 min drive

Restaurants

  • ‪Carolina Beer Company - ‬9 min drive
  • ‪1897 Market - ‬6 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Whisky River - ‬10 min drive
  • ‪Brookwood Farms BBQ - ‬6 min drive

About this property

Holiday Inn Charlotte Airport, an IHG Hotel

Hotel with free airport shuttle, near Carolinas Aviation Museum
Holiday Inn Charlotte Airport, an IHG Hotel offers 200 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. 42-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 200 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, wedding services, and a television in a common area.
Enjoy American cuisine at The Hub Bar and Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Charlotte? This hotel has 5005 square feet (465 square meters) of space consisting of a conference center and 9 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge.
The Hub Bar and Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 10.00 per night)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Free 24-hour return airport shuttle
  • Local area shuttle

Food and drink

  • Breakfast available for a fee: USD 7.25-21.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • The Hub Bar and Grill

Things to do

  • 24-hour fitness centre
  • Access to nearby outdoor pool
  • Seasonal outdoor pool

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities
  • Pool gate
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5005 square feet of space)
  • Meeting rooms - 9

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch smart TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7.25 to 21.95 per person
  • Uncovered self parking fee: USD 10 per night (in/out privileges)
  • Uncovered extended parking fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Charlotte-Airport Conf Ctr
Holiday Inn Conf Hotel Charlotte-Airport Ctr
Holiday Inn Charlotte Airport Hotel
Holiday Inn Charlotte Airport
Holiday Inn Charlotte
Charlotte Holiday Inn

Holiday Inn Charlotte Airport, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 555 out of 1000 reviews" "
Rating 8 - Good. 221 out of 1000 reviews" "
Rating 6 - Okay. 100 out of 1000 reviews" "
Rating 4 - Poor. 51 out of 1000 reviews" "
Rating 2 - Terrible. 73 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Rossy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and helpful. Rooms were very clean and bathroom was clean and had good soap.
Stayed 1 night in Sep 2024

10/10 Excellent

stuart

Stayed 1 night in Aug 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very competent, professional, and friendly. Good timely airport shuttles that runs all hours. Clean rooms, quiet.
Stayed 1 night in Sep 2024

10/10 Excellent

Bobby

Travelled with family
Liked: Cleanliness
Everything was great. Staff was very friendly and helpful! Room was very clean and The bed was very comfortable!!
Stayed 1 night in Sep 2024

4/10 Poor

John, Blacksburg

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
A/C went out at 11pm
Stayed 1 night in Aug 2024

2/10 Terrible

Ireland

Travelled with family
Disliked: Staff & service, amenities
I did not appreciate an employee using their master key to enter our room when we were told to tell staff 24 hours in advance when we needed house keeping, we did NOT request house keeping at all our entire stay. When the employee was asked by us why they were in our room they stated “to confirm we were staying another night”. The employee walked in the room while we were sleeping, the only thing that stopped them from completely walking into the room was the door stopper. The front desk did not care nor did a follow up with us. My phone number was on file, I did not receive a phone call. The room phone was not called. How many days we paid for was also on file. The employees had no respect.
Stayed 1 night in Sep 2024

2/10 Terrible

Barry

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Inept night staff
Inept check in person. Waited 30 minutes for him to check in 4 groups in front of us.
Stayed 1 night in Sep 2024

4/10 Poor

Vanessa

Disliked: Amenities
Nothing
Stayed 1 night in Aug 2024

6/10 Okay

Ralph H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly disappointed
Pay 10 dollars to park ridiculous 18.99 dollars per person for breakfast which was no better than the usual complimentary at most other Hotels unheard of. Will never stay there again!!!!!!!!
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service
I’d love to tell you about my stay however I didn’t stay there. I made a reservation and then called to follow and was told there was no room and then hung up on. I then try to get a refund because it was their fault and they are denying refund! This place is a joke
Stayed 1 night in Aug 2024

4/10 Poor

Kelli

Disliked: Property conditions & facilities
The mattress was entirely too hard and extremely uncomfortable. You couldn't pay cash for anything. I wanted a bottle of water from the little store they had and took the bottle to the desk to pay only to be pointed to the kiosk to pay by card bcuz they don't take cash. Wall paper was hanging off the wall in some areas, blue tape was used to hold it back in place. Complimentary breakfast and parking no longer exist. I chose Holiday Inn for my visit since I've stayed in decent ones before, but I wouldn't recommend this location to a dog.
Stayed 2 nights in Aug 2024

4/10 Poor

dominique

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
When we arrived at the airport, we were to call the hotel for a complimentary bus shuttle pick up. No one ever answered the phone :( We ended up having to take a taxi for 20$ I had booked a room with 1 king bed and ended up with a room with 2 double beds??!!! It was past midnight by the time we got our room and I was in no mood to argue. Needless to say, a disappointing experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Nancy J

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great Breakfast was too expensive
Stayed 3 nights in Aug 2024

10/10 Excellent

Melanie

Stayed 1 night in Aug 2024

6/10 Okay

Keitha

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Not impressed
A package was sent to the hotel and when we asked for it they told us they didnt have it. When we provided the name who signed they said that no one there goes by that name. Eventually they said it was in lost amd.found and that a guest must have signed for it. Im not sure how that happened. Secondly it is an airport hotel and should come with complimentary breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Lesli

Stayed 1 night in Aug 2024

8/10 Good

Shon

Stayed 1 night in Aug 2024

10/10 Excellent

Diane

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I stayed at this hotel due to a flight cancellation, and its proximity to the Charlotte airport was very convenient. The price was good, and the 24-hour shuttle service to the airport was a major reason for choosing this hotel. However, the public bathroom was very dirty, which was disappointing.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute booking after my flight was canceled and I was stranding. The staff was very welcoming, friendly, and helpful. After the chaos at the airport, this was an oasis.
Stayed 1 night in Aug 2024

10/10 Excellent

Dominque

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the parking option
Stayed 1 night in Jul 2024

4/10 Poor

ChenYang

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It’s old and not clean enough. The air conditioner is noisy.
Stayed 2 nights in Aug 2024

2/10 Terrible

Ann

Stayed 1 night in Jul 2024