Candlewood Suites Charlotte - Arrowood, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Charlotte - Arrowood, an IHG Hotel

Exterior
Studio Suite, 2 Queen Beds
Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower)
Premium bedding, desk, laptop workspace, blackout curtains
Premium bedding, desk, laptop workspace, blackout curtains

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Kitchen
  • Gym

Explore the area

Map
7926 Forest Pine Dr, Charlotte, NC, 28273
  • United States Citizenship and Immigration Services office
    3 min drive
  • TopGolf
    6 min drive
  • Park Road Park
    7 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    14 min drive

Room options

Suite, 2 Bedrooms (1 King, 1 Queen Bed)

  • 37 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (2 Queen Beds)

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed, Accessible (Communications Accessible)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

Similar properties

About the area

Charlotte

Located in Charlotte (Arrowood), Candlewood Suites Charlotte - Arrowood, an IHG Hotel is within a 10-minute drive of Carolina Place and Carowinds Theme Park. .This hotel is 7.8 mi (12.5 km) from Bank of America Stadium and 7.8 mi (12.6 km) from Charlotte Convention Center.

What's nearby

  • United States Citizenship and Immigration Services office - 3 min drive
  • Carowinds Theme Park - 10 min drive
  • SouthPark Mall - 10 min drive
  • Bank of America Stadium - 10 min drive
  • Charlotte Convention Center - 11 min drive

Getting around

  • Arrowood Station - 4 min drive
  • Charlotte Station - 17 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Zaxby's - ‬4 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬3 min drive
  • ‪Ayrsley Grand Cinemas 14 - ‬5 min drive

About this property

Candlewood Suites Charlotte - Arrowood, an IHG Hotel

Hotel with free parking, in the vicinity of Carowinds Theme Park
Candlewood Suites Charlotte - Arrowood, an IHG Hotel offers 77 air-conditioned accommodations with DVD players and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Accommodations all include kitchens. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 77 air-conditioned rooms featuring kitchens. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and separate sitting areas.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Charlotte - Arrowood, an IHG Hotel.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • DVD player
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Biodegradable coffee stirrers
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • DVD player
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per night (maximum USD 245 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 35.00 per pet, per night (maximum USD 245 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May to September
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Charlotte Arrowood Hotel
Mainstay Suites Hotel Charlotte
Charlotte Mainstay
Mainstay Charlotte
Mainstay Hotel Charlotte
MainStay Suites Charlotte Arrowood Hotel
MainStay Suites Arrowood Hotel
Candlewood Suites Arrowood Hotel
MainStay Suites Arrowood
Candlewood Suites Charlotte Arrowood
Candlewood Suites Arrowood

Candlewood Suites Charlotte - Arrowood, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 85 out of 244 reviews" "
Rating 8 - Good. 73 out of 244 reviews" "
Rating 6 - Okay. 44 out of 244 reviews" "
Rating 4 - Poor. 20 out of 244 reviews" "
Rating 2 - Terrible. 22 out of 244 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jannet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Sep 2024

8/10 Good

Jannet

Liked: Cleanliness, property conditions & facilities
Housekeeping attitudes were not acceptable
Stayed 1 night in Sep 2024

10/10 Excellent

Sierra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Brandy

Business traveller
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Horrible staff!!!
The staff made the stay horrific. They follwed and stayed in our business the whole week we were there. It made us feel unwelcome and highly uncomfortable. They made us feel out of place. And we paid almost 800.00 for seven days!!!!
Stayed 7 nights in Aug 2024

6/10 Okay

Arnika

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Our stay was good but the room wasn’t as clean as we expected.
Stayed 2 nights in Aug 2024

2/10 Terrible

Tiara

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
very disappointed with this hotel it was dirty and had bugs something kept biting me and has me still itching. i wish i didn’t pay to stay here . i wouldn’t recommend going to this hotel
Stayed 7 nights in Aug 2024

10/10 Excellent

Sierra, kannapolis

Stayed 1 night in Aug 2024

4/10 Poor

J

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Sierra, kannapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grest
Stayed 1 night in Jul 2024

6/10 Okay

eric

Stayed 3 nights in Jul 2024

8/10 Good

Elizabeth

Stayed 3 nights in Jun 2024

8/10 Good

Brian

Disliked: Cleanliness
Stayed 3 nights in Apr 2024

4/10 Poor

SABREEN

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Theresa

Liked: Staff & service
Disliked: Cleanliness
So the employees were great. Friendly helpful. Trash cans by elevators overflowing bags sitting on top of cans. Smelled like people smoking pot outside doors. Place kinda run down. Entry door by elevator broken.
Stayed 1 night in Apr 2024

2/10 Terrible

Abigail

Travelled with family
The hotel, rooms and elevator smells like weed. The room floor was dirty and furniture dusty and smells like mildew. The room did not have its own fan, ac unit or a vent for air or heat.
Stayed 2 nights in Mar 2024

8/10 Good

Nokukhanya

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff was great
Stayed 2 nights in Mar 2024

6/10 Okay

Shakara, Durham

Liked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oh waw, it was sooo good
Stayed 2 nights in Jan 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good clean stay and convienient
Stayed 2 nights in Oct 2023

8/10 Good

Victoria

Travelled with family
Liked: Amenities
Nice stay
Stayed 4 nights in Jul 2023

10/10 Excellent

Donzel

Stayed 1 night in Aug 2023

8/10 Good

Demaio

Liked: Cleanliness, staff & service, property conditions & facilities
Ot was a nice room and hotel
Stayed 2 nights in Mar 2023

4/10 Poor

Lizible

Travelled with group
Disliked: Cleanliness
Stayed 2 nights in Feb 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay