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Quality Inn & Suites Matthews - Charlotte

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites Matthews - Charlotte

Lobby
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Exterior

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
12047 Guion Lane, Matthews, NC, 28105
  • Kate's Skating Rink
    3 min drive
  • Carolina Courts Indian Trail
    4 min drive
  • Extreme Ice Center
    4 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    35 min drive

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking (Exterior)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking (Exterior)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Wingate by Wyndham Matthews, NC
Pool
Breakfast included
Parking included
Free WiFi
3.9 out of 5, Good, (1002)
The price is AU$142
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Wingate by Wyndham Matthews, NC

About the area

Matthews

Located in Matthews (Stallings), Quality Inn & Suites Matthews - Charlotte is within a 5-minute drive of Kate's Skating Rink and Carolina Courts Indian Trail. .This hotel is 12.7 mi (20.5 km) from SouthPark Mall and 11.2 mi (18 km) from Bojangles' Coliseum.

What's nearby

  • Carolina Courts Indian Trail - 4 min drive - 2.9 km
  • Extreme Ice Center - 4 min drive - 3.8 km
  • Sportsplex at Matthews - 5 min drive - 4.3 km
  • Novant Health Matthews Medical Center - 6 min drive - 5.3 km
  • SouthPark Mall - 20 min drive - 20.5 km

Getting around

  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 35 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Cookout - ‬3 min drive
  • ‪Biscuitville - ‬3 min drive
  • ‪Neds Tavern - ‬6 min drive
  • ‪McDonald's - ‬3 min drive

About this property

Quality Inn & Suites Matthews - Charlotte

Matthews hotel in Stallings with free breakfast and a 24-hour fitness center
Quality Inn & Suites Matthews - Charlotte offers 118 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium digital channels. Rooms have partially open bathrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Stay in one of 118 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
A complimentary buffet breakfast is served daily from 6:00 AM to 8:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 8:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–8:00 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Fridge (on request)
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Matthews
Quality Matthews
Quality Inn Matthews Charlotte
Quality Matthews Charlotte
Quality Inn & Suites Matthews - Charlotte Hotel
Quality Inn & Suites Matthews - Charlotte Matthews
Quality Inn & Suites Matthews - Charlotte Hotel Matthews

Quality Inn & Suites Matthews - Charlotte Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 279 out of 1004 reviews" "
Rating 8 - Good. 338 out of 1004 reviews" "
Rating 6 - Okay. 167 out of 1004 reviews" "
Rating 4 - Poor. 109 out of 1004 reviews" "
Rating 2 - Terrible. 111 out of 1004 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Stayed 1 night in Aug 2024

6/10 Okay

Nathan

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Wish our room wasn’t beside the pool but ohh well!
Stayed 2 nights in Jul 2024

10/10 Excellent

Natalie

Travelled with group
Very relaxing ☺️
Stayed 2 nights in Aug 2024

10/10 Excellent

Randolph, Raleigh

Stayed 4 nights in Jul 2024

10/10 Excellent

Nelsy

Travelled with partner
Liked: Property conditions & facilities
Very nice
Stayed 1 night in Aug 2024

6/10 Okay

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First night I was put in room 158. Their was a terrible musty, mildew smell. I have bad asthma so it triggered an Asthma attack. I was too tired to go to office and complain so I called the next day from work requesting I be switched to another room. I was put in room 358. Second room was clean, no musty odor, it was great. Breakfast was good the next morning, saved me from having to stop somewhere on my way to work. I would stay there again but would ask for room to be switched immediately if I encountered room 158 again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Walt Ward

Liked: Amenities
Nice, clean facility. Staff was very friendly.
Stayed 2 nights in Jul 2024

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Communication between staff, was given voluntarily a different checkout but on Sundays checkout the front desk got upset with me after seeing the note and said we had to be out by 12:30! Please communicate between staff!
Stayed 2 nights in Jul 2024

8/10 Good

Lezley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Darryl

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Tim

Stayed 1 night in Jun 2024

10/10 Excellent

Terri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean staff was friendly and helpful
Stayed 1 night in Jul 2024

10/10 Excellent

Alvaro

Liked: Staff & service, amenities, property conditions & facilities
Assume clean place
Stayed 1 night in Jul 2024

10/10 Excellent

henry

Stayed 1 night in Jul 2024

10/10 Excellent

Roxanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is included but you guys could step your game up! Eggs were water eggs and we had to ask for the sausage? Only 2 options for cereal. Don’t book if you’re depending on breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Wilcliff

Stayed 2 nights in Jul 2024

6/10 Okay

Erika

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jun 2024

2/10 Terrible

Sheila

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room stinks and I felt very very unsafe at this hotel. I will never ever stay here again
Stayed 1 night in Jul 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Jun 2024

10/10 Excellent

Randolph, Raleigh

Stayed 5 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Very clean hotel. Beds and pillows were awesome.
Stayed 3 nights in Jun 2024

2/10 Terrible

Miyasar

Stayed 2 nights in Jun 2024

10/10 Excellent

Ciara

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lisa was AMAZING !
Stayed 2 nights in May 2024