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Sleep Inn & Suites at Concord Mills

2.5 star property

Photo gallery for Sleep Inn & Suites at Concord Mills

Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool loungers
Exterior
Standard Double Room, 2 Double Beds, Non Smoking
Lobby
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
7821 Gateway Lane, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    ‪15 min walk‬
  • Concord Mills
    ‪18 min walk‬
  • Hendrick Motorsports Complex
    ‪4 min drive‬
  • Concord, NC (USA-Concord Regional)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

  • 42 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

In-room safe, desk, laptop workspace, blackout curtains

Comfort Suites Concord Mills

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, (1006)
The price is AU$207
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Comfort Suites Concord Mills

About the area

Concord

With a stay at Sleep Inn & Suites at Concord Mills in Concord, you'll be within a 5-minute drive of Charlotte Motor Speedway and Concord Mills. .This hotel is 0.8 mi (1.2 km) from Great Wolf Lodge Water Park and 5.8 mi (9.4 km) from University of North Carolina at Charlotte.

What's nearby

  • Great Wolf Lodge Water Park - 15 min walk - 1.3 km
  • Concord Mills - 18 min walk - 1.5 km
  • Charlotte Motor Speedway - 4 min drive - 4.0 km
  • Hendrick Motorsports Complex - 4 min drive - 2.0 km
  • SEA LIFE Charlotte-Concord Aquarium - 4 min drive - 2.7 km

Getting around

  • McCullough Station - 8 min drive
  • Kannapolis Station - 17 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Firehouse Subs - ‬5 min drive
  • ‪Cookout - ‬3 min walk
  • ‪Burger King - ‬3 min drive

About this property

Sleep Inn & Suites at Concord Mills

Hotel with free breakfast, near Great Wolf Lodge Water Park
Sleep Inn & Suites at Concord Mills offers 116 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 116 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Concord? This hotel has 484 square feet (45 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Free buffet breakfast available weekdays 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station
  • Conference space (484 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathroom (partially open)
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 43-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sleep Inn Concord
Sleep Inn Hotel Concord
Sleep Inn Concord Mills Hotel
Sleep Inn Concord Mills
Sleep Inn & Suites at Concord Mills Hotel
Sleep Inn & Suites at Concord Mills Concord
Sleep Inn & Suites at Concord Mills Hotel Concord

Sleep Inn & Suites at Concord Mills Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 371 out of 1011 reviews
Rating 8 - Good. 292 out of 1011 reviews
Rating 6 - Okay. 174 out of 1011 reviews
Rating 4 - Poor. 89 out of 1011 reviews
Rating 2 - Terrible. 85 out of 1011 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Lindly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean, staff was friendly and breakfast was good.
Stayed 1 night in Nov 2024

10/10 Excellent

Derald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was excellent. Very close to dining options as well as very safe area. The check in clerk was awesome.
Stayed 1 night in Nov 2024

2/10 Terrible

Jon

Liked: Staff & service
Disliked: Cleanliness, room comfort
Roaches and Refund
Terrible experience had to check out a day early because the room had lots of roaches
Stayed 2 nights in Nov 2024

6/10 Okay

Gregory

Travelled with partner
Disliked: Amenities
Zero upgrades . My iron didn't work and I didn't have an ironing board
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Thanksgiving Stay
The room was very clean! I like the size of the TV. However, the phone did not work which we needed to use for service and the radio clock wasn't working which we use to keep up with the time. The room above us had kids so they jumped and ran all night and we could hardly sleep. The best part about this stay was the cleanliness of the room!
Stayed 1 night in Nov 2024

4/10 Poor

Santos

Will not stay again.
Stayed 1 night in Sep 2024

6/10 Okay

Morris

Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Natassia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place bed was comfortable
Stayed 1 night in Nov 2024

2/10 Terrible

Jason

Stayed 1 night in Nov 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel
I was very pleased with the professional customer service we received. We were greeted promptly and made feel welcome. I was very surprised of the security deposit required at check-in. This was not explained doing booking. The room was very clean and comfortable. Only complaint was the TV was so small, breakfast was the usual fare. I'd recommend this hotel.
Stayed 1 night in Nov 2024

2/10 Terrible

Randy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My husband and I planned to stay for 2 nights. The first night we could bit sleep due to loud disturbances in the room above us. My husband called the front desk and nothing was done. He then went to the front desk and the receptionist went to the room above us and atated they found no issues. My husband invited into our room so they could hear how loud it was. The receptionist stated there wasnt much that could be done. Keep in mind, these loud noises went on from 12am-3am. Around 8am we were then woken by very loud housekeeping laughing wnd carrying on in the hall. The next night, the same loudness upstairs started. My husband called fhe front desk...no answer...went to the front desk, nobody was there. We waited and the commotion got louder. My husband was finally able to get in touch with the receptiionist and she stated there was nothing she could do. After another impending night of no sleep...we packed up our bags and drove home. Never again will we stay here. Room was nice and bed was comfy but that was of no use to us because we were unable to rest.
Stayed 2 nights in Nov 2024

8/10 Good

Debbie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My room was by the interstate and it was very loud. I didn’t sleep well the first night. I was so tired the second night I sleep sound and didn’t hear it until the next morning when I went to the bathroom. Overall it was a very nice place. I will probably stay here again next year.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sunny, Lugoff

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, close by a lot of restaurants and not far from the stadium. Will definitely consider staying here again on my next stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

LeaTecha

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room served it’s purpose. The carpet was a little dirty. The shower was small. I personally don’t like they don’t wash the top comforter. The breakfast was basic.
Stayed 1 night in Nov 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The computer was down when I was trying to check in, but that happens. The friendly and awesome lady at the desk made up for my wait time. She was very courteous and respectful. That is the kind of service that you can not find everywhere you go. We will be staying there again when we visit Charlotte.
Stayed 2 nights in Nov 2024

8/10 Good

Reginald

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Reginald

Business traveller
Liked: Staff & service, room comfort
Room was not vacuumed. fixtures in bathroom hanging off the wall.
Stayed 1 night in Nov 2024

6/10 Okay

Gordon

Liked: Cleanliness, staff & service, amenities
The room strong smells of cleaning solution
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024