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Sonesta Charlotte Lower South End

3.5 star property

Photo gallery for Sonesta Charlotte Lower South End

Terrace/patio
Lobby
Lobby lounge
Meeting facility
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
5700 Westpark Drive, Charlotte, NC, 28217
  • United States Citizenship and Immigration Services office
    ‪4 min drive‬
  • Billy Graham Library
    ‪6 min drive‬
  • SouthPark Mall
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Poolside)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds (Poolside)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Balcony (Balcony)

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 2 Double Beds, Balcony (Balcony)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony (Balcony)

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Balcony (Balcony)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Poolside)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (Poolside)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Front of property

Sonesta ES Suites Charlotte Arrowood

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.5 out of 5, Good, (1000)
The price is AU$207
for 1 room
includes taxes & fees
6 May - 7 May
Sonesta ES Suites Charlotte Arrowood

About the area

Charlotte

Located in Charlotte (Executive Park), Sonesta Charlotte Lower South End is within a 10-minute drive of Bank of America Stadium and Spectrum Center. .This hotel is 7.5 mi (12.1 km) from Carowinds Theme Park and 4.2 mi (6.7 km) from SouthPark Mall.

What's nearby

  • United States Citizenship and Immigration Services office - 4 min drive - 3.1 km
  • Billy Graham Library - 6 min drive - 5.5 km
  • SouthPark Mall - 8 min drive - 6.8 km
  • Bank of America Stadium - 9 min drive - 10.3 km
  • Spectrum Center - 10 min drive - 10.2 km

Getting around

  • Charlotte Station - 12 min drive
  • Tyvola Station - 15 min walk
  • Charlotte-Douglas Intl. Airport (CLT) - 12 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Carolina Country Barbeque - ‬14 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Wingstop - ‬8 min walk
  • ‪Club Onyx - ‬3 min drive

About this property

Sonesta Charlotte Lower South End

Suburban hotel with a 24-hour fitness center and a 24-hour front desk
Sonesta Charlotte Lower South End offers 300 accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 300 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, shopping on site, and wedding services.
Satisfy your appetite for dinner at Food for Thought, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Charlotte? This hotel has 15000 square feet (1394 square meters) of space consisting of conference space and 18 meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Food for Thought - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 14 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 17 for adults and USD 10 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Food for Thought

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 15,000 square feet of conference space
  • 18 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Handrails in stairways (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to April 30:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 17 for adults and USD 10 for children
  • Uncovered self parking fee: USD 14 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Crowne Plaza Charlotte Executive Park
Crowne Plaza Executive
Crowne Plaza Executive Hotel
Crowne Plaza Executive Hotel Charlotte Park
Charlotte Marriott Executive Park Hotel Charlotte
Crowne Plaza Charlotte Executive Park Hotel
Crowne Plaza Executive Park Hotel
Crowne Plaza Executive Park
Sonesta Charlotte Lower End
Sonesta Charlotte Executive Park
Crowne Plaza Charlotte Executive Park
Sonesta Charlotte Lower South End Hotel
Sonesta Charlotte Lower South End Charlotte
Sonesta Charlotte Lower South End Hotel Charlotte

Sonesta Charlotte Lower South End Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 537 out of 999 reviews
Rating 8 - Good. 193 out of 999 reviews
Rating 6 - Okay. 104 out of 999 reviews
Rating 4 - Poor. 78 out of 999 reviews
Rating 2 - Terrible. 87 out of 999 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Shistazia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
overrated
Stayed 2 nights in Jan 2025

4/10 Poor

Mary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Very Bad

No breakfast included. Person serving breakfast was extremely rude and condescending. Breakfast was a dried out egg croissant that we threw away. Elevators were dirty with food and coffee on the floor. So was the hallway. No lock on bathroom door. Extremely poor lighting.
Stayed 4 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location to the airport
Stayed 1 night in Jan 2025

8/10 Good

Bukole, Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great amenities.
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and hotel will stay again!
Stayed 1 night in Jan 2025

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property we stay here often.
Stayed 1 night in Sep 2024

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property we stay here often
Stayed 2 nights in Oct 2024

8/10 Good

Schanequa

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Jan 2025

10/10 Excellent

Lance

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the Sonesta Charlotte Lower South End Hotel, and I can confidently say it was a wonderful experience! From the moment I walked in, I was impressed by the modern and stylish design of the lobby and common areas. The staff was incredibly friendly and accommodating, always ready to assist with a smile. My room was spacious, clean, and well-appointed with all the necessary amenities for a comfortable stay. The bed was especially comfortable, ensuring a restful night's sleep. I also appreciated the large windows that offered plenty of natural light and a nice view of the surrounding area.
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Smit

Stayed 1 night in Jan 2025

10/10 Excellent

Katrel

Stayed 1 night in Jan 2025

4/10 Poor

FEI

Stayed 1 night in Dec 2024

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charge extra for parking

Was not aware the property charged an extra $12 to park. Would have looked elsewhere had we known.
Stayed 1 night in Dec 2024

10/10 Excellent

marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Shanice

Liked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

Pamela

Liked: Property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Carla

Stayed 1 night in Dec 2024

10/10 Excellent

Clarence L

Stayed 1 night in Dec 2024

10/10 Excellent

Tiara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The properties outside doesn’t look anything like the inside (I think there getting something’s worked on). The inside is VERY nice. You can tell it’s kept up very well. They have a starbucks in the morning time and then a bar in the evening. The staff members were also very nice and helpful. I loved how you didn’t have access into the hotel after a certain time without key and you couldn’t get up the elevator without a key as well. We had a room on the 16th floor, it was very quiet, peaceful, and the balcony gave great views to the fall building downtown. Overall I would definitely stay here when we come back
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 5 nights in Dec 2024

10/10 Excellent

Kayla

Stayed 1 night in Dec 2024

10/10 Excellent

D

Liked: Cleanliness
It was clean
Stayed 1 night in Dec 2024