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Sonesta Charlotte Lower South End

3.5 star property

Photo gallery for Sonesta Charlotte Lower South End

Terrace/patio
Lobby lounge
Desk, laptop workspace, blackout curtains, iron/ironing board
Meeting facility
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
5700 Westpark Drive, Charlotte, NC, 28217
  • United States Citizenship and Immigration Services office
    ‪4 min drive‬
  • Billy Graham Library
    ‪6 min drive‬
  • SouthPark Mall
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Poolside)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds (Poolside)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Balcony (Balcony)

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 2 Double Beds, Balcony (Balcony)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony (Balcony)

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Balcony (Balcony)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Poolside)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (Poolside)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Front of property

Sonesta ES Suites Charlotte Arrowood

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.6 out of 5, Good, (1112)
The price is AU$174
for 1 room
includes taxes & fees
16 Apr - 17 Apr
Sonesta ES Suites Charlotte Arrowood

About the area

Charlotte

Located in Charlotte (Executive Park), Sonesta Charlotte Lower South End is within a 10-minute drive of Charlotte Convention Center and Bank of America Stadium. .This hotel is 6.3 mi (10.2 km) from Spectrum Center and 7.5 mi (12.1 km) from Carowinds Theme Park.

What's nearby

  • United States Citizenship and Immigration Services office - 4 min drive - 3.1 km
  • Billy Graham Library - 6 min drive - 5.5 km
  • SouthPark Mall - 8 min drive - 6.8 km
  • Bank of America Stadium - 9 min drive - 10.3 km
  • Spectrum Center - 10 min drive - 10.2 km

Getting around

  • Charlotte Station - 12 min drive
  • Tyvola Station - 15 min walk
  • Charlotte-Douglas Intl. Airport (CLT) - 12 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Carolina Country Barbeque - ‬14 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Wingstop - ‬8 min walk
  • ‪Club Onyx - ‬3 min drive

About this property

Sonesta Charlotte Lower South End

Suburban hotel with a 24-hour fitness center and a 24-hour front desk
Sonesta Charlotte Lower South End offers 300 accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 300 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, shopping on site, and wedding services.
Satisfy your appetite for dinner at Food for Thought, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Charlotte? This hotel has 15000 square feet (1394 square meters) of space consisting of conference space and 18 meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Food for Thought - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 14 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 17 for adults and USD 10 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Food for Thought

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 15,000 square feet of conference space
  • 18 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Handrails in stairways (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to April 30:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 17 for adults and USD 10 for children
  • Uncovered self parking fee: USD 14 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Crowne Plaza Charlotte Executive Park
Crowne Plaza Executive
Crowne Plaza Executive Hotel
Crowne Plaza Executive Hotel Charlotte Park
Charlotte Marriott Executive Park Hotel Charlotte
Crowne Plaza Charlotte Executive Park Hotel
Crowne Plaza Executive Park Hotel
Crowne Plaza Executive Park
Sonesta Charlotte Lower End
Sonesta Charlotte Executive Park
Crowne Plaza Charlotte Executive Park
Sonesta Charlotte Lower South End Hotel
Sonesta Charlotte Lower South End Charlotte
Sonesta Charlotte Lower South End Hotel Charlotte

Sonesta Charlotte Lower South End Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 586 out of 1090 reviews
Rating 8 - Good. 210 out of 1090 reviews
Rating 6 - Okay. 111 out of 1090 reviews
Rating 4 - Poor. 84 out of 1090 reviews
Rating 2 - Terrible. 99 out of 1090 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charge extra for parking
Was not aware the property charged an extra $12 to park. Would have looked elsewhere had we known.
Stayed 1 night in Dec 2024

10/10 Excellent

marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Shanice

Liked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

Pamela

Liked: Property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Carla

Stayed 1 night in Dec 2024

10/10 Excellent

Clarence L

Stayed 1 night in Dec 2024

10/10 Excellent

Tiara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The properties outside doesn’t look anything like the inside (I think there getting something’s worked on). The inside is VERY nice. You can tell it’s kept up very well. They have a starbucks in the morning time and then a bar in the evening. The staff members were also very nice and helpful. I loved how you didn’t have access into the hotel after a certain time without key and you couldn’t get up the elevator without a key as well. We had a room on the 16th floor, it was very quiet, peaceful, and the balcony gave great views to the fall building downtown. Overall I would definitely stay here when we come back
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 5 nights in Dec 2024

10/10 Excellent

Kayla

Stayed 1 night in Dec 2024

10/10 Excellent

D

Liked: Cleanliness
It was clean
Stayed 1 night in Dec 2024

10/10 Excellent

Micaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

10/10 Excellent

julius, Fayetteville

Stayed 2 nights in Nov 2024

4/10 Poor

Sampson

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is poorly maintained, broken down vehicles in parking lot. Furniture in rooms need replacement, they're nasty and worn.
Stayed 1 night in Dec 2024

6/10 Okay

Ameya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

derval

Clean energy
Stayed 1 night in Dec 2024

2/10 Terrible

Lynette

Stayed 2 nights in Dec 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay great hotel
Stayed 4 nights in Dec 2024

6/10 Okay

Alesha

Travelled with group
I just don’t know
No so good my view was looking at the interstate no room service was offered no one told me that house keeping doesn’t come unless you request do my room never got cleaned at all room didn’t come with microwave rooms hotel is too nice and pricey not to have microwave in room at least the queen and king rooms this is my 2nd time staying for the weekend there I honestly don’t think I’ll be back be to pay I nice amount for my stay it wasn’t cheap also water in front of microwave could have caused a bad accident had to ask for towels
Stayed 2 nights in Dec 2024

10/10 Excellent

keisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Enjoyed my stay
Stayed 1 night in Dec 2024

2/10 Terrible

Woodrow

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Filthy room, stained carpet and furniture. $9 bottle of water in the room Charges for parking Wild. Didn't even stay 5 minutes.
Stayed 3 nights in Dec 2024

6/10 Okay

ZIAD

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lana

Stayed 1 night in Nov 2024

10/10 Excellent

John

Stayed 1 night in Nov 2024

8/10 Good

Ramona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Trace

Disliked: Cleanliness
There was bugs in our room.
Stayed 1 night in Dec 2024