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SpringHill Suites by Marriott Charlotte Ballantyne

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SpringHill Suites by Marriott Charlotte Ballantyne

In-room safe, desk, blackout curtains, iron/ironing board
Lobby
Lobby
Exterior
Suite, 1 Double Bed

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
12325 Johnston Rd, Charlotte, NC, 28277
  • The Amp Ballantyne
    13 min walk
  • Ballantyne Country Club
    2 min drive
  • Carolina Place
    7 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    21 min drive

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 37.2 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 37.2 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, Multiple Beds, Non Smoking

  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Double Bed

  • 56 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 37.2 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • 37.2 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Hampton Inn & Suites Charlotte/Ballantyne

Pool
Breakfast included
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (663)
The price is AU$194
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hampton Inn & Suites Charlotte/Ballantyne

About the area

Charlotte

Located in Charlotte (Ballantyne), SpringHill Suites by Marriott Charlotte Ballantyne is within a 15-minute drive of Carolina Place and Quail Hollow Club. .This hotel is 8.2 mi (13.3 km) from SouthPark Mall and 9.4 mi (15.2 km) from Carowinds Theme Park.

What's nearby

  • CSA OrthoCarolina Sportsplex - 7 min drive - 6.8 km
  • Carolina Place - 7 min drive - 7.4 km
  • Quail Hollow Club - 10 min drive - 9.8 km
  • SouthPark Mall - 14 min drive - 13.3 km
  • Carowinds Theme Park - 18 min drive - 15.2 km

Getting around

  • I-485 - South Blvd Station - 6 min drive
  • Charlotte Station - 22 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 21 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪Libretto's Pizzeria - ‬14 min walk
  • ‪Duckworth's Grill & Taphouse Ballantyne - ‬13 min walk
  • ‪Midwood Smokehouse - ‬13 min walk
  • ‪Gallery Restaurant - ‬11 min walk

About this property

SpringHill Suites by Marriott Charlotte Ballantyne

Suburban Charlotte hotel in Ballantyne with free breakfast
SpringHill Suites by Marriott Charlotte Ballantyne offers 164 accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 164 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Charlotte? This hotel has 3392 square feet (315 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • Conference space (3392 square feet)
  • Meeting rooms - 3

Outdoors

  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Hand-held shower head
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Step-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Films for purchase
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ballantyne Marriott
Marriott Ballantyne
Marriott SpringHill Suites Ballantyne
SpringHill Suites Ballantyne
SpringHill Suites Marriott Ballantyne Hotel Charlotte Area
SpringHill Suites Marriott Charlotte Ballantyne Area
SpringHill Suites Marriott Charlotte Ballantyne Area Hotel
SpringHill Suites by Marriott Charlotte Ballantyne Area
SpringHill Suites by Marriott Charlotte Ballantyne Hotel
SpringHill Suites by Marriott Charlotte Ballantyne Charlotte

SpringHill Suites by Marriott Charlotte Ballantyne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 551 out of 852 reviews" "
Rating 8 - Good. 197 out of 852 reviews" "
Rating 6 - Okay. 51 out of 852 reviews" "
Rating 4 - Poor. 31 out of 852 reviews" "
Rating 2 - Terrible. 22 out of 852 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

johnathan

Stayed 1 night in Jul 2024

4/10 Poor

Robert R

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
4 people staying in one room but only 3 towels. Stayed 2 nights and housekeeping was not completed. A/c unit made a horrible noise, and when I brought it to the managers attention I was told no one available to address the issue but we could change rooms. Door keys stopped working after first night and had to re code key twice after the first night. Was told breakfast until 10am, but on Monday was told 9:30am. I would like to be compensated for the poor experience. Please contact me immediately.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeanetta

Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
We stayed to celebrate our wedding anniversary and our stay was amazing! The staff and amenities were exceptional!! Definitely staying again, thank you!!
Stayed 4 nights in Jul 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Diedra

Stayed 2 nights in Jul 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Jul 2024

6/10 Okay

Elisa

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Inconveniente
Stayed 2 nights in Jun 2024

10/10 Excellent

Leigh, Parkersburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and comfortable beds!
Stayed 1 night in Jul 2024

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay there again. The bed was so comfortable and that alone is enough to bring me back. But there was so much more than that. The staff were all very nice and helpful, the breakfast was amazing, and the hotel itself was clean and beautiful
Stayed 1 night in Jul 2024

10/10 Excellent

Laishla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay at!
Stayed 1 night in Jul 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Amenities
Great hotel highly recommend
Stayed 2 nights in Jul 2024

10/10 Excellent

Victoria

Stayed 1 night in Jul 2024

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very brief stay, but we enjoyed it.
Stayed 1 night in May 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating, professional and friendly!
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was
Stayed 1 night in Jun 2024

8/10 Good

Laquincy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Octavius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2024

10/10 Excellent

gissel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed with the family for work trip and they enjoyed the pool and the breakfast was a convenient location for my job meetings.
Stayed 3 nights in Mar 2024

2/10 Terrible

Indigo

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TLDR: Don't Stay here. Roaches and lack of following through on promises. Edit: even after calling multiple times still no refund. DO NOT STAY HERE! We didn't stay for long, for there was a roach in our first room. Front desk moved us to a different room. However it was on the same floor! Just down the hall. Then while checking that room, it was not properly cleaned. Change and jewelry around the beds. Went down to front desk, they told me to call my 3rd party I did and the front desk agent told over the phone refund is promised. Also phone was ringing off the hook with noone thre for a while. One desk agent is ridiculous. Obviously overworked. The hotel has now changed their mind and is not giving refund. We weren't there even 20minutes. I am rethinking all future Marriott stays. The first time I have ever had an issue with Marriott....and this leaves the worst taste in my mouth.

10/10 Excellent

Keila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Bridgette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024