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SpringHill Suites Charlotte City Center

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SpringHill Suites Charlotte City Center

Exterior
Living area
Meeting facility
Reception
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

Map
311 East 5th Street, Charlotte, NC, 28202
  • Blumenthal Performing Arts Center
    ‪5 min walk‬
  • Bank of America Corporate Center
    ‪6 min walk‬
  • Queen City Quarter
    ‪6 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

32-inch Smart TV with satellite channels, TV, Netflix

Studio Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | Living area

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Living area

Studio, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed

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Exterior

HYATT house Charlotte/Center City

Pool
Breakfast included
Pet-friendly
Free WiFi
4.3 out of 5, Excellent, (1213)
The price is AU$255
for 1 room
includes taxes & fees
10 Feb - 11 Feb
HYATT house Charlotte/Center City

About the area

Charlotte

With a stay at SpringHill Suites Charlotte City Center, you'll be centrally located in Charlotte, within a 10-minute walk of Bank of America Corporate Center and Spectrum Center. .This hotel is 0.6 mi (0.9 km) from Charlotte Convention Center and 0.6 mi (0.9 km) from NASCAR Hall of Fame.

What's nearby

  • Bank of America Corporate Center - 6 min walk
  • Spectrum Center - 7 min walk
  • Charlotte Convention Center - 9 min walk
  • NASCAR Hall of Fame - 11 min walk
  • Bank of America Stadium - 19 min walk

Getting around

  • 7th St Station - 4 min walk
  • Charlotte Station - 6 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬5 min walk
  • ‪Midnight Diner - ‬5 min walk
  • ‪Redeye Diner - ‬5 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬4 min walk
  • ‪Fleming's Prime Steakhouse & Wine Bar - ‬5 min walk

About this property

SpringHill Suites Charlotte City Center

Hotel with free breakfast, steps from Spectrum Center
SpringHill Suites Charlotte City Center offers 195 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch Smart televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 195 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a ballroom.
At SpringHill Suites Charlotte City Center, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Charlotte? This hotel has 4090 square feet (380 square meters) of space consisting of conference space and meeting rooms.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Uptown Bar - This bar serves light fare only.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Uptown Bar

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • Conference space (4090 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch smart TV
  • TV/satellite channels
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 40 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Uptown
Hotel SpringHill Suites by Marriott Charlotte Uptown Charlotte
Charlotte SpringHill Suites by Marriott Charlotte Uptown Hotel
Hotel SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites by Marriott Charlotte Uptown Charlotte
SpringHill Suites Charlotte City Center Hotel
SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites Charlotte City Center Charlotte
SpringHill Suites Charlotte City Center Hotel Charlotte

SpringHill Suites Charlotte City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 692 out of 1010 reviews" "
Rating 8 - Good. 189 out of 1010 reviews" "
Rating 6 - Okay. 61 out of 1010 reviews" "
Rating 4 - Poor. 32 out of 1010 reviews" "
Rating 2 - Terrible. 36 out of 1010 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for the Spectrum Center, literally across the street.
Stayed 1 night in Oct 2024

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location right by spectrum center. Friendly staff, and walking distance to so much!
Stayed 1 night in Oct 2024

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Easy check in. Front desk area can get congested. Valets are great. Beeakfast isnt anything special infact its fair. Room only had decaf. Refrigerator didnt work. Had to be replaced. Otherwise the rooms. Beds are nice. Quite.clean
Stayed 2 nights in Oct 2024

8/10 Good

Rakeem

Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

10/10 Excellent

Bryan

Stayed 1 night in Oct 2024

10/10 Excellent

Shanice

Stayed 2 nights in Oct 2024

2/10 Terrible

Shana

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
No more third party for me.
First off the hotel was beautiful and very nice. I booked through hotels.com and was told to pay at property. When we got to the hotel which was a hour before the event. Which is why we stayed so close due to timing. The front desk told me I didn’t have a reservation. I pulled out my phone and showed them all of my emails and confirmation. They told me that hotels.com ran my card and it was declined. I explained to them my card was declined because I missed placed and I locked it. Either way that doesn’t matter because my card shouldn’t have been ran until check in because my confirmation says pay at property. She proceeded to tell me that’s something they due when they have big events in town. She told me they only had one room available to due to cancellation and it was 150 dollars more to book. This was the most unprofessional thing I have ever seen. I usually like to book with hotels.com but I won’t be doing this again.
Stayed 1 night in Oct 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

DAngela

Stayed 1 night in Sep 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, staff & service
Convenient
Stayed 1 night in Oct 2024

4/10 Poor

Franklin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Holly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location for a concert at the Spectrum Center.
Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Michael

Stayed 1 night in Oct 2024

8/10 Good

James

Liked: Staff & service, property conditions & facilities
Pretty good
Stayed 1 night in Oct 2024

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, property conditions & facilities
Valet staff was great. Staff at check in could be a little more friendly
Stayed 1 night in Oct 2024

8/10 Good

Tabitha

Stayed 2 nights in Oct 2024

8/10 Good

Melinda

Stayed 2 nights in Sep 2024

10/10 Excellent

Tanya

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would stay here again it was nice from the view to the bed. The lady at the front desk was very sweet and super helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Erin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. We were only there for less than 24 hours, but had a great experience
Stayed 1 night in Oct 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Antoine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an overall good experience at this Hotel. Parking Garage was very close to hotel. Not connected but very close. I’d return when in the area again.
Stayed 1 night in Oct 2024