Tru by Hilton Charlotte Airport Lake Pointe

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru by Hilton Charlotte Airport Lake Pointe

Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Outdoor pool
Billiards
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Free airport shuttle
  • Parking available
  • Pool
  • Pet-friendly
  • Breakfast included

Explore the area

Map
2227 Cascade Point Blvd Suite, Charlotte, NC, 28208
  • Billy Graham Library
    ‪3 min drive‬
  • Bank of America Stadium
    ‪7 min drive‬
  • United States Citizenship and Immigration Services office
    ‪7 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪7 min drive‬

Room options

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Charlotte

With a stay at Tru by Hilton Charlotte Airport Lake Pointe in Charlotte, you'll be within a 10-minute drive of Bank of America Stadium and Spectrum Center. .This hotel is 14.5 mi (23.3 km) from University of North Carolina at Charlotte and 5 mi (8 km) from Charlotte Convention Center.

What's nearby

  • Billy Graham Library - 3 min drive
  • Bank of America Stadium - 7 min drive
  • Charlotte Convention Center - 7 min drive
  • Spectrum Center - 8 min drive
  • Charlotte Douglas Airport Overlook - 9 min drive

Getting around

  • Woodlawn Station - 4 min drive
  • Charlotte Station - 14 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 7 min drive

Restaurants

  • ‪Tequileria - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Kosta's Kitchen - ‬3 min drive
  • ‪Coffey Creek Cafe - ‬4 min drive
  • ‪The Olde Mecklenburg Brewery - ‬4 min drive

About this property

Tru by Hilton Charlotte Airport Lake Pointe

Hotel in Charlotte with free breakfast and airport shuttle service
Tru by Hilton Charlotte Airport Lake Pointe offers 108 air-conditioned accommodations with hair dryers and irons/ironing boards. LED televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 108 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a banquet hall.
Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.
Tru Lobby Bar - Onsite bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available weekdays 6:30 AM–9:30 AM
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Tru Lobby Bar

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Outdoor pool

Family friendly

  • Arcade/games room
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage

Business services

  • A meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LED TV
  • Premium channels

Food and drink

  • Mini fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 02 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: USD 10 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Charlotte Airport
Tru By Hilton Charlotte Pointe
TRU BY Hilton Charlotte Airport LAK
Tru by Hilton Charlotte Airport Lake Pointe Hotel
Tru by Hilton Charlotte Airport Lake Pointe Charlotte
Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

Tru by Hilton Charlotte Airport Lake Pointe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 796 out of 1072 reviews" "
Rating 8 - Good. 155 out of 1072 reviews" "
Rating 6 - Okay. 62 out of 1072 reviews" "
Rating 4 - Poor. 25 out of 1072 reviews" "
Rating 2 - Terrible. 34 out of 1072 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tru by Hilton second stay on month
Clean, spacious room, pleasant check in, great area, great breakfast, ample parking, although cost $10 when should be free, Only drawcack was short on outlets for charging, dark lighting in room and no drawers in nightstand - not a big deal overall. Clean ,large bathroom with walk in shower
Stayed 1 night in Oct 2024

10/10 Excellent

Monarch

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was packed, but fortunately there is additional parking spaces in the back of the property.
Stayed 1 night in Oct 2024

10/10 Excellent

darren, surfside beach

Liked: Cleanliness, staff & service, property conditions & facilities
Pefect
Stayed 2 nights in Sep 2024

10/10 Excellent

Sandra

Front desk check in with Morgan was fantastic, she was extremely helpful in every way. A nice touch is their ‘events’ board with local eateries, attractions…
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, reasonable price, friendly staff.
Stayed 1 night in Oct 2024

8/10 Good

Brigitte

Stayed 1 night in Oct 2024

8/10 Good

Mark D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the airport transportation when connected flight was missed due to flight delays.
Stayed 1 night in Oct 2024

10/10 Excellent

Katrianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great room , clean spacious, great check in and service. Lots of clean parking, only draw ack was having to pay for pai and by code. If pay to park, at least have it at desk and maybe a paper pass to put on car. Parking should be free like other places
Stayed 1 night in Oct 2024

2/10 Terrible

Sheila

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
1st for the cost i paid for the room i should have been offered free parking. No microwave in the room was a big turn off to for me.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable 2 nights
Consistent value for what is offered. Great location!
Stayed 2 nights in Oct 2024

10/10 Excellent

Viviana

Stayed 1 night in Oct 2024

8/10 Good

Katlin

Stayed 1 night in Sep 2024

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great staff. And very clean rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience all the way around. Would def come back here again!
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very nice stay however we did not like the fact that we had to pay for parking!
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah, Black Mountain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to airport.
Stayed 1 night in Sep 2024

4/10 Poor

richard

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No restaurants on property. Credit card readers in bar areas did not work. Rooms were very clean and staff was very friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Isaias, Santo Domingo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great conditions, quiet, pleasant
Stayed 1 night in Sep 2024

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Geovonna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024