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Charlottetown Inn & Conference Centre

3.5 star property

Photo gallery for Charlottetown Inn & Conference Centre

Indoor pool
Lobby
Property entrance
RENOVATED 1 QUEEN-MAIN BUILDING
Deluxe Suite | Private kitchen

Reviews

5.2 out of 10

Popular amenities

  • Gym
  • Breakfast included
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

Map
238 Grafton St, Charlottetown, PE, C1A1L5
  • Historic Charlottetown Waterfront
    ‪5 min walk‬
  • Confederation Centre of the Arts
    ‪6 min walk‬
  • Charlottetown Port
    ‪9 min walk‬
  • Charlottetown, PE (YYG)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Renovated Standard 2 Queen beds - North building

Renovated Standard 2 Queen beds - North building

Renovated Standard 2 Queen beds - North building

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | Private kitchen

Suite, 1 Queen Bed

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, blackout curtains, soundproofing

Suite, 1 King Bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite | Private kitchen

Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio Suite - North building

Deluxe Studio Suite - North building

Deluxe Studio Suite - North building

  • Sleeps 2
  • 1 Queen Bed

View all photos for RENOVATED 1 QUEEN-MAIN BUILDING

RENOVATED 1 QUEEN-MAIN BUILDING

RENOVATED 1 QUEEN-MAIN BUILDING

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Bathroom

Standard Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Private kitchen

Studio, 1 Queen Bed

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

Canadas Best Value Inn & Suites Charlottetown

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (1079)
The price is AU$162
for 1 room
includes taxes & fees
26 Apr - 27 Apr
Canadas Best Value Inn & Suites Charlottetown

About the area

Charlottetown

A stay at Charlottetown Inn & Conference Centre places you in the heart of Charlottetown, within a 5-minute walk of Historic Charlottetown Waterfront and St. Paul's Church. .This eco-certified hotel is 0.2 mi (0.3 km) from Public Archives and Records Office and 0.2 mi (0.4 km) from Province House National Historic Site of Canada.

What's nearby

  • Historic Charlottetown Waterfront - 5 min walk - 0.5 km
  • Victoria Row - 6 min walk - 0.5 km
  • Confederation Centre of the Arts - 6 min walk - 0.5 km
  • Charlottetown Port - 9 min walk - 0.8 km
  • University of Prince Edward Island - 3 min drive - 2.7 km

Getting around

  • Charlottetown, PE (YYG) - 12 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪Hunter's Ale House - ‬4 min walk
  • ‪Receiver Coffee Co. the Brass Shop Roastery & Breadworks - ‬6 min walk
  • ‪Water Prince Corner Shop - ‬7 min walk
  • ‪Hopyard - ‬6 min walk

About this property

Charlottetown Inn & Conference Centre

Eco-certified hotel with free breakfast connected to the convention center in Charlottetown
Charlottetown Inn & Conference Centre offers 143 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Make yourself at home in one of the 143 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a banquet hall.
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Charlottetown? This hotel has 6000 square feet (540 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 6,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
17 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Refrigerator fee: CAD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the swimming pool with adult supervision

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Charlottetown Inn & Conference Centre Reviews

Reviews

5.2
Rating 10 - Excellent. 161 out of 1483 reviews
Rating 8 - Good. 243 out of 1483 reviews
Rating 6 - Okay. 301 out of 1483 reviews
Rating 4 - Poor. 339 out of 1483 reviews
Rating 2 - Terrible. 439 out of 1483 reviews

5.4/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Robert

Stayed 1 night in Jan 2025

4/10 Poor

Jashan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Tv was not working , telephone not working , no light bulb in the lamp.
Stayed 1 night in Dec 2024

8/10 Good

Renee

Stayed 1 night in Jan 2025

10/10 Excellent

Per

Stayed 1 night in Jan 2025

6/10 Okay

Janelle

Travelled with family
Just a lot of construction going on and shady areas. But the room was fine. Breakfast has very limited options as well.
Stayed 1 night in Jan 2025

10/10 Excellent

Ay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rest!
Stayed 1 night in Jan 2025

2/10 Terrible

Chloe

nice
Stayed 1 night in Dec 2024

8/10 Good

Jenna

Stayed 1 night in Dec 2024

8/10 Good

Brian

Stayed 2 nights in Dec 2024

4/10 Poor

Andrew

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Found this hotel beat up and dated. Hotel stretches across two different buildings.
Stayed 1 night in Sep 2024

4/10 Poor

Kimberley

Disliked: Cleanliness, amenities, property conditions & facilities
This property is very rundown. It smelled old and musty, and there were red stains on the carpet and I don’t think I want to even know what they were.
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Large clean comfortable room. Appreciated the fact that there was mini fridge and microwave. Very centrally located in Charlottetown. Was disappointed that the pool was closed for renovations. We would have booked a different hotel if we had been aware of that.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
An Older Establishment, but tge orice was right
Stayed 1 night in Dec 2024

6/10 Okay

Candis

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Old and smelly but slept like a baby
The hotel is very old and under renovations. Doesn't excuse the build up if dust in the vents, the gunk on the shower head and the smell of old person in the room. BUT they have a quiet after 10 pm policy, staff was very kind and friendly, and I slept very well while there. Bring your own pillows!
Stayed 2 nights in Nov 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities
Great spot for the price will stay again
Stayed 1 night in Dec 2024

8/10 Good

George

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is constantly bmunder renavation. I think price is ita only selling point.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Stayed 1 night in Aug 2024

4/10 Poor

Varun

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
No proper hot water system .
Stayed 1 night in Dec 2024

4/10 Poor

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Carrie, Toronto

Business traveller
Liked: Cleanliness, staff & service, amenities
Convenient location in downtown Charlottetown. This hotel is currently undergoing renovations, which may be an inconvenience to others. Basic breakfast.
Stayed 1 night in Nov 2024

8/10 Good

nawal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
little messy and noisy
Stayed 1 night in Nov 2024

10/10 Excellent

Ben

Great spot
Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Nov 2024

4/10 Poor

Terry

Travelled with family
Disliked: Amenities, property conditions & facilities
No hot water in the morning. No wifi in our room. Squatters in back staircase. Just not a good experience for that one night. Breakfast was very good. Did not use pool area. Staff were friendly.
Stayed 1 night in Oct 2024

4/10 Poor

Tim

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I realize that there are times and seasons for Hotels, and this hotel is in the winter of it season. It’s old and tired, and while I see signs of fresh paint, there’s definitely a need for a major refresh and update. The staff was friendly and professional, and the place was generally clean, but the rooms are far below what I would’ve expected for a downtown hotel in that city
Stayed 1 night in Nov 2024