Staybridge Suites Chattanooga at Hamilton Place by IHG Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 589 out of 960 reviews
10 - Excellent
589
Rating 8 - Good. 249 out of 960 reviews
8 - Good
249
Rating 6 - Okay. 75 out of 960 reviews
6 - Okay
75
Rating 4 - Poor. 31 out of 960 reviews
4 - Poor
31
Rating 2 - Terrible. 16 out of 960 reviews
2 - Terrible
16
9.0/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Good
brenda
Travelled with family, Travelled with family and small children
Pros: Nice Staff, room was clean, smelled nice, close to shopping and restaurants. Complimentary breakfast was delicious. Cons: a lot of traffic, LOUD cars all night! , lots of transients walking around, smelled marijuana every single time we walked out to the car. Would not stay here again because of the bad surrounding area, no fault to the hotel!
Check in/out staff was so friendly! Everything was perfect except ONE thing. The pull out couch sofa bed was very old and worn/deformed. It did not bother us so much because it was for my two kids (4 and 6) but it is definitely not appropriate for an adult. This place was AMAZING i just think that one improvement is necessary. Really fantastic hotel!
We enjoyed our stay and the staff was very friendly and helpful. Our suite was clean and had everything we needed. There are plenty of seating areas outside as well. The breakfast was great and there was plenty of items to choose from.
Pool was really small and shallow. It was cold water for being indoors. The breakfast was good but there was no OJ or AppleJuice. It was a nice hotel. Room was very clean. Housekeeper was so nice!! Our only issue was how close the pull out bed was to the AC unit. My kids were so cold. I was so hot because I didn’t feel the air dirt towards our bed. They need to have more double queen bedrooms available. The pull out bed is small for one person!
Griselda
Stayed 1 night in Sep 2024
6/10 Okay
Karim
Travelled with family and small children
2 Sept 2024
Liked: Cleanliness, staff & service
The evening staff did a fantastic job to help address a concern we had with our original room. He was able to get us another unit in timely fashion. Really pulled through to make us feel comfortable.
But the area is just loud and not preferred for bringing younger kids around the area.
We spent the night after surgery. The rooms are spacious and clean. Easy to check in and out. The breakfast has plenty of choices. We had two bedrooms, 2 bathrooms, kitchen and living area.