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The Hotel Chalet at The Choo Choo

4.0 star property

Photo gallery for The Hotel Chalet at The Choo Choo

Luxury Suite
Reception
Lobby
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Frette Italian sheets, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Housekeeping
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
92 Choo Choo Ave, Chattanooga, TN, 37408
  • Chattanooga Choo Choo
    ‪4 min walk‬
  • Chattanooga Convention Center
    ‪14 min walk‬
  • University of Tennessee at Chattanooga
    ‪15 min walk‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room (Sleeper)

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room (Sleeper)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (MacArthur)

Suite (MacArthur)

Suite (MacArthur)

  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Chalet Suite

Chalet Suite

Chalet Suite

  • 65 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Chalet, 1 King Bed

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet (Suite)

Chalet (Suite)

Chalet (Suite)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet, 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet, 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet, 1 King Bed

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Chattanooga

The Hotel Chalet at The Choo Choo is centrally located in Chattanooga, a 4-minute walk from Chattanooga Choo Choo and 14 minutes by foot from Chattanooga Convention Center. .This hotel is 0.7 mi (1.2 km) from University of Tennessee at Chattanooga and 1.4 mi (2.3 km) from Tennessee Aquarium.

What's nearby

  • Chattanooga Choo Choo - 4 min walk
  • Chattanooga Convention Center - 14 min walk
  • University of Tennessee at Chattanooga - 15 min walk
  • Tennessee Aquarium - 3 min drive
  • Ruby Falls - 7 min drive

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 20 min drive

Restaurants

  • ‪Nic and Norman's - ‬1 min walk
  • ‪The FEED Co Table & Tavern - ‬7 min walk
  • ‪Urban Stack - ‬7 min walk
  • ‪The Boneyard - ‬5 min walk
  • ‪Goodfellas Pizzeria - ‬6 min walk

About this property

The Hotel Chalet at The Choo Choo

Beaux Arts hotel with bars and a 24-hour front desk
The Hotel Chalet at The Choo Choo offers 127 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Frette Italian sheets and premium bedding. 55-inch Smart televisions come with digital channels, first-run movies, and pay movies. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 127 air-conditioned rooms featuring iPod docking stations and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers. Conveniences include laptop-compatible safes and minibars, as well as phones with free international calls.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at Elsie's Daughter or snacks in the hotel's coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. To-go breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Planning an event in Chattanooga? This hotel has 3200 square feet (297 square meters) of space consisting of a conference center and 2 meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Elsie's Daughter - This bistro specializes in Fusion cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.
The Caboose - This bar is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 18.00 per night; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking (max. 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–noon: USD 4.00-12.00 for adults and USD 4.00-12.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Coffee/tea in a common area

Restaurants on site

  • Elsie's Daughter
  • The Caboose

Things to do

  • Bike tour information
  • Helicopter/aeroplane tours
  • Outdoor pool

Family friendly

  • Fence around the pool
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (3200 square feet of space)
  • Meeting rooms - 2

Outdoors

  • Firepit
  • Garden
  • Nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 132
  • Hand-held shower head
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • Renovated entire property – October 2023
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Frette Italian sheets
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch smart TV
  • Digital channels
  • First-run films
  • Hulu
  • iPod dock
  • Netflix
  • Films for purchase
  • Streaming services

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar

More

  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Guidebooks/recommendations
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 4.00 to 12.00 for adults, and USD 4.00 to 12.00 for children
  • Uncovered self parking fee: USD 18.00 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Chalet At The Choo Choo
The Hotel Chalet at The Choo Choo Hotel
The Hotel Chalet at The Choo Choo Chattanooga
The Hotel Chalet at The Choo Choo Hotel Chattanooga

The Hotel Chalet at The Choo Choo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 766 out of 971 reviews
Rating 8 - Good. 129 out of 971 reviews
Rating 6 - Okay. 49 out of 971 reviews
Rating 4 - Poor. 15 out of 971 reviews
Rating 2 - Terrible. 12 out of 971 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
One of my favorite places I've stayed! Adorable hotel, great location, amazing city! I want to come back!
Stayed 1 night in Nov 2024

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luv this place!
My husband and I love to stop here! Beds are super comfy, and the lobby is an awesome place to just hang out. Very low key and relaxing! The decor is spot on!
Stayed 1 night in Dec 2024

10/10 Excellent

Carole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully charming hotel and grounds. Staff very accommodating with real Southern charm. We will definitely stay here again. Decorations for Christmas are lovely and bedding very comfortable!
Stayed 1 night in Dec 2024

10/10 Excellent

Gennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was genuinely friendly and very helpful in giving us suggestions on things to do on our short trip. Our room was immaculate and beautifully decorated. We felt like we were in an original early 1900's luxery hotel room.
Stayed 1 night in Dec 2024

10/10 Excellent

EVGENII

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, even chalet rooms are train styled inside. Amazing reception area with Christmas tree. The only thing that was missing was breakfast.

10/10 Excellent

Ashutosh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lovely ambiance, train, and French theme of this hotel is an experience to remember. 10 out of 10.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Evan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
I really enjoyed the location, shops and restaurants near by, and friendliness of the hotel staff. The rooms were clean and spacious, with large beds. If I had any complaints/critique, the TV reception was bad o Friday, making it nearly impossible to watch TV. Phtside of that, it was a very nice stay.
Stayed 2 nights in Nov 2024

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love this hotel. My check in however hit a snag. I needed two rooms and one was not ready. The woman at desk said she would text me shortly when room was ready but never did. After lunch I went to desk and it was never put in computer for second room so I had to go through check in all over again. A bit inconvenient. This will not deter me from staying again in future.
Stayed 1 night in Nov 2024

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Marina

Liked: Amenities
Loved the shower
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Shauna, Lawrenceville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old hotel that has been refurbished. They have worked to keep the antique feeling. Gorgeous, but the old fashion lighting can feel a little dark. The train car rooms are amazing for anyone that loves trains or just wants a unique experience. There is a wonderful restaurant on the property and the walkways connect to the historic Chattanooga Choo Choo depot, with restaurants and bars. There is a huge grassy area for kids so the noise near the rooms is minimal even with a bunch of children in nearby rooms. There are plenty of outdoor areas for sitting and chatting.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jaime

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will stay again and for longer. It was charming, stylish and cool. It’s rare to find such a quality stay that allows you to also bring your dog. From the service to the accommodations we fell in love. I highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Stayed 2 nights in Nov 2024

10/10 Excellent

Alan

Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great value. Good staff. Clean room.
Stayed 1 night in Nov 2024

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place-boutique, around a lot of restaurants and stores! Would definitely come back!
Stayed 1 night in Nov 2024

10/10 Excellent

Michael D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel, probably stay here about 6-8 times a year. It’s the perfect spot for my wife and I to get away for a date night. We love to come into town, catch the comedy show and eat great food and return to our fantastic room for the night.
Stayed 1 night in Nov 2024

10/10 Excellent

Kaiulani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First time staying since it has been remodeled. Love it! Very convenient to everything. Staff was very friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very retro, and clean. Walkable community
Stayed 2 nights in Nov 2024

10/10 Excellent

Jackie, Tallahassee

Liked: Cleanliness, staff & service, property conditions & facilities
Probably the best check-in experience we’ve ever had. The absolute nicest people and so helpful. There are so many restaurants bars, and shops right around the hotel within super close walking distance and the staff completely fills you in on all of them.
Stayed 1 night in Nov 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024