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Crewe Hall Hotel & Spa

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crewe Hall Hotel & Spa

Interior detail
Reception
Terrace/patio
Lunch and dinner served, British cuisine
Aerial view

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Hot tub
  • Gym
  • Pet-friendly
  • Room service

Explore the area

Map
Weston Road, Crewe, England, CW1 6UZ
  • Wychwood Park Conference Centre
    6 min drive
  • Rookery Wood
    4 min drive
  • Crewe Station
    6 min drive
  • Liverpool (LPL-John Lennon)
    63 min drive

Room options

View all photos for Classic Twin Room - Modern Wing

Classic Twin Room - Modern Wing

Classic Twin Room - Modern Wing

  • 20.89 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Feature Double Room - Old Hall

Feature Double Room - Old Hall

Feature Double Room - Old Hall

  • 16.9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Four Poster Room - Old Hall

Four Poster Room - Old Hall

Four Poster Room - Old Hall

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room - Modern Wing

In-room safe, desk, laptop workspace, iron/ironing board

Classic Double Room - Modern Wing

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior King Room - Modern Wing

Superior King Room - Modern Wing

Superior King Room - Modern Wing

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Crewe

Located in Crewe, Crewe Hall Hotel & Spa is in a rural location, within a 10-minute drive of Wychwood Park Conference Centre and Alexandra Stadium. .This eco-certified hotel is 3.3 mi (5.3 km) from Lyceum Theatre and 4.4 mi (7 km) from Queens Park.

What's nearby

  • Wychwood Park Conference Centre - 6 min drive
  • Alexandra Stadium - 7 min drive
  • Lyceum Theatre - 8 min drive
  • Keele University - 16 min drive
  • Jodrell Bank Discovery Centre - 28 min drive

Getting around

  • Crewe Station - 6 min drive
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪The Duke of Gloucester - ‬5 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Rookery Wood - ‬4 min drive
  • ‪The British Lion - ‬6 min drive

About this property

Crewe Hall Hotel & Spa

Eco-certified hotel with a full-service spa and a health club
Crewe Hall Hotel & Spa offers 117 accommodations with safes and hair dryers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa has 6 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a spa tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Stay in one of 117 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a spa tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy British cuisine at The Brasserie, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Brasserie - This restaurant specializes in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
The Sheridan lounge - This café specializes in British cuisine and serves lunch only.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, Czech, Dutch, English, French, German, Greek, Italian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 12.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Brasserie
  • The Sheridan lounge

Things to do

  • Fitness classes
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • A hot tub
  • Yoga classes

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.00 per person
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
Guests under 14 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crewe Hall
Crewe Hall QHotels
Crewe Hall QHotels Hotel
Hall Crewe
Hall QHotels
Hall QHotels Hotel
QHotels Crewe
QHotels Crewe Hall
Crewe Hall Hotel
Crewe Hall
Crewe Hall Hotel Spa
Crewe Hall Hotel & Spa Hotel
Crewe Hall Hotel & Spa Crewe
Crewe Hall Hotel & Spa Hotel Crewe

Crewe Hall Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 404 out of 854 reviews" "
Rating 8 - Good. 258 out of 854 reviews" "
Rating 6 - Okay. 110 out of 854 reviews" "
Rating 4 - Poor. 47 out of 854 reviews" "
Rating 2 - Terrible. 35 out of 854 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It's deceiving as the the room I was in was out the back in the 'new part' - miles away from the reception, where they just said I had to follow the red carpet (which then involved two lifts and a long walk) whereas I had hoped to stay in the main old building. The air-con was noisy, as was the fan provided; the bathroom shower did not drain properly and flooded the bathroom on opening the shower door; the toilet did not flush properly; no plug sockets by the bed.
Stayed 1 night in Sep 2024

2/10 Terrible

Dawn

Disliked: Cleanliness, property conditions & facilities, room comfort
Please don't spend your money here.
The only reason I am able to give any stars to this is because of the staff. Very friendly. There was so many issues in this hotel that it's shocking they consider themselves to be luxurious. We were very excited to stay here, as the photos looked beautiful online. They had impressive Celiac/Gluten Free options on their website and it looked promising. We also had a dog and thought it would be great to stay here with him. On arrival, we were treated very kindly and friendly, explained about breakfast times, where the pool was, where our room was etc and it all seemed like we were off to a great start. The room at a glance looked beautiful, and the bed was comfortable and clean. Upon further inspection there was some horrors, I'll leave my photos attached to explain more. I don't expect 5 star experiences everywhere I go, but for the price of this stay it was extremely disappointing and I feel we would have had a better experience in the travel lodge down the road. The grounds of the hotel itself are beautiful, however the room we stayed in (4013) was grubby, and actually filthy. A steam clean and a good scrub along with some maintenance would go a long way here. The breakfast was absolutely terrible for myself being Celiac. I asked about what I could eat when arriving to breakfast, in the "green" time frame and it wasn't busy. They had no gluten free bread left. And the buffet had cross contamination, nothing was safe for me to eat. Please don't stay here.
Stayed 2 nights in Sep 2024

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Stayed 2 nights in Sep 2024

10/10 Excellent

Mohammed Junaid

Stayed 4 nights in Sep 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is third or fourth time we’ve stayed here and first time in new section. We’ve enjoyed our stay each time. Very interesting building. Good pool and gym. Will definitely return
Stayed 1 night in Sep 2024

4/10 Poor

Dave

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel was impressive, check in staff were brilliant, gym and spa staff lovely. Brasserie really poor, waited an age to be served, had to ask for a glass of water twice before getting one. Chicken Caesar Salad advertised with anchovies, there were none and the croutons were soggy. Left a very bad impression overall for £20…
Stayed 1 night in Sep 2024

10/10 Excellent

julian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crewe Hall
Great hotel, great staff, superb leisure facilities, bed is comfy and room has good facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crewe Hall delight
Great location with lovely pool and sauna Food at Brasserie also excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Lovely building
Stayed 1 night in Aug 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Staff were helpful and welcoming. Room was clean and bed was very comfy. Breakfast was delicious. Spa and gym were well equipped.
Stayed 1 night in Aug 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, room comfort
Ok but not the best for families...
It was fine but not exceptional. Pool restrictions for children guests are unfair.
Stayed 1 night in Jun 2024

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Ed

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
If you are vegan never visit here
The menu on the website states rhere are 4 vegan options. This was not the case whatsoever. After spending almost 20 mins waiting to be checked in I eventually went for dinner in the bar. There were 2 vegan main options, both of them made vegan through the removal of items rarher than being stand along items. I had the soup and the pasta. The soup had the creme taken out and the pasta had the feta taken out...still the same price as the other versions. I asked if something could be added into the pasta so it wasnt just pasta and pesto sauce, it was made and there were the worlds smallest squares of vegan cheese added. As a venue that is so welcoming for dogs and letting them walk around the bar, its a shame they are so unwelcoming to every other animal or those who choose to not eat them. I dont expect the world to bend for me, but its 2024 and most places are able to at least throw a tin of pre cooled lentils in some pasta. In the morning I asked for some oat milk porridge, it was served to me smelling and tasting of vinegar and was in a side bowl, no bigger than 4 inches in diameter. It took so long to arrive i didnt have time to get anything else. Ive stayed in countless hotels in the most remote of areas and in diverse communities but for how this venue presnets itself I was so shocked with the food (even if you take the ethical element out and a pure health perspective) being so poor.
Stayed 1 night in Aug 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Gareth

Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay very happy
Stayed 2 nights in Jul 2024

10/10 Excellent

Bilal

Stayed 1 night in Jul 2024

10/10 Excellent

Mamatha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Jul 2024

6/10 Okay

fiona

Travelled with partner
The rooms are "tired" with dodgy electrics and shabby bathrooms( missing grouting in tiles and a non adjustable shower over the bath making it impossible for my husband to stand up!
Stayed 1 night in Jul 2024

10/10 Excellent

Holly

Stayed 1 night in Jul 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly team. Good location
Stayed 7 nights in Jul 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Delighted with service
Stayed 2 nights in Jul 2024

8/10 Good

Eva

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
WE have been dubbelcharge i hope to hear from you soon
Stayed 2 nights in Jul 2024