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Leonardo Hotel Cheltenham

4.0 star property

Photo gallery for Leonardo Hotel Cheltenham

Steam room
Desk, laptop workspace, soundproofing, iron/ironing board
Point of interest
Gym
Suite

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available

Explore the area

Map
Gloucester Road, Cheltenham, England, GL51 0TS
  • Cheltenham Town Hall
    ‪4 min drive‬
  • The Promenade
    ‪5 min drive‬
  • Cheltenham Racecourse
    ‪7 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite

Suite

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room Double and Single bed

Desk, laptop workspace, soundproofing, iron/ironing board

Superior Room Double and Single bed

  • 19 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Room (Double and Single)

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room (Double and Single)

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the area

Cheltenham

With a stay at Leonardo Hotel Cheltenham, you'll be centrally located in Cheltenham, within a 15-minute drive of Cheltenham Racecourse and Gloucester Quays. .This eco-certified hotel is 2.3 mi (3.7 km) from Petersfield Park and 2.3 mi (3.7 km) from University of Gloucestershire.

What's nearby

  • University of Gloucestershire - 4 min drive - 3.8 km
  • Cheltenham Town Hall - 4 min drive - 4.1 km
  • Cheltenham General Hospital - 4 min drive - 4.3 km
  • The Promenade - 5 min drive - 4.4 km
  • Cheltenham Racecourse - 7 min drive - 6.1 km

Getting around

  • Cheltenham Spa Station - 8 min drive

Restaurants

  • ‪Hatherley - ‬2 min drive
  • ‪The Greatfield - ‬4 min drive
  • ‪Redgrove Harvester - ‬4 min walk
  • ‪DEYA Brewing Company - ‬4 min drive
  • ‪The Aviator - ‬4 min drive

About this property

Leonardo Hotel Cheltenham

Eco-certified hotel with a fitness center and a sauna
Leonardo Hotel Cheltenham offers 122 accommodations with coffee/tea makers and hair dryers. 28-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Cheltenham hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Stay in one of 122 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers.
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a banquet hall.
Enjoy a meal at Bar and Grill or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Bar and Grill - This restaurant specializes in Modern European cuisine and serves breakfast only.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, Greek, Hungarian, Latvian, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 7 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar and Grill

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16 per person
  • Self parking fee: GBP 7 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cheltenham Thistle Hotel
Jurys Inn Cheltenham
Jurys Cheltenham
Thistle Hotel Cheltenham

Leonardo Hotel Cheltenham Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 397 out of 1001 reviews
Rating 8 - Good. 407 out of 1001 reviews
Rating 6 - Okay. 124 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jacob

Stayed 1 night in Dec 2024

8/10 Good

Mugove

Liked: Cleanliness, staff & service, room comfort
Mr M
Good
Stayed 1 night in Dec 2024

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ivan

Stayed 1 night in Dec 2024

8/10 Good

Sheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Gillian, Cheltenham

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Nigel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Charlie

Unfortunately, this stay wasnt very pleasant, as at around midnight, someone let the fire alarm go off for about 10 minutes, which put me on edge for the rest of the night. I couldnt get back to sleep for another couple of hours.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

shlomo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel good Very good gym Good breakfast Parking in this area should be without charge
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotlessly clean staff were excellent great gym and pool.food was great
Stayed 1 night in Nov 2024

8/10 Good

SAMANTHA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and tidy. Good size room. Ok location
Stayed 1 night in Nov 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Andy

Business traveller
Liked: Cleanliness, staff & service
Last minute booking on route. Thought a swim would be nice but pool closed. Nothing on website so was a disappointment
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Choose somewhere else
Positives 1. The staff at the front counter when checking in and out are helpful. 2. Plenty of pillows for your bed. 3. Large room. 4. Large TV. Negatives. 1. The heat in the room makes it difficult to sleep. Aircon is not installed. 2. The extractor fan in toilet didn't work so the mirrors would steam up and long term this will lead to damp in the room. 3. There is a sewage smell that leaks into he room from the sink and bath in the bathroom. 4. The shower curtain smells like it has mold trapped in its pores. 5. The gym has not been maintained so everything you touch is covered in rust. 6. The car park in the front has not been maintained so it has no lines and people park selfishly and take up 2 car spaces. 7. I made a request for poached eggs. Somehow this was also too much to ask. The egg had a strange tangy taste to it, so I'm not sure how it was prepared.The coffee is terrible, again I'm not sure how coffee can go wrong.
Stayed 3 nights in Nov 2024

8/10 Good

Luke

Stayed 1 night in Sep 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Mark

Liked: Staff & service, property conditions & facilities
Enjoyable break. Lovely room, leisure centre was superb. Highly recommend
Stayed 1 night in Nov 2024

6/10 Okay

Christopher

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel was nice, staff polite front of house looks great and welcoming Dinner AVOID - over priced, pricing not clear on menu. Some items on kids menu, not suitable for young children. £5 for corn on the cob side that read as if it was included in the kids meal, mushy and chargrilled so not palatable. Breakfast Nice - although at busy periods not all items avaliable. Appear kitchen could not keep up. Room Nice room, clean tidy, everything you need, bed a bit hard for us though. Pool - nice that its available but wouldn't recomend. Water was cloudy and uninviting.
Stayed 1 night in Nov 2024

10/10 Excellent

Simon

Stayed 1 night in Oct 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024