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The Portland Guesthouse

4.0 star property

Photo gallery for The Portland Guesthouse

Exterior
Luxury Room
Hypo-allergenic bedding, pillow-top beds, individually decorated
Interior
Daily full breakfast (GBP 10 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
51 Portland St, Cheltenham, England, GL52 2NX
  • Cheltenham Town Hall
    ‪12 min walk‬
  • Cheltenham General Hospital
    ‪2 min drive‬
  • Cheltenham Racecourse
    ‪3 min drive‬

Room options

View all photos for Courtyard King

Courtyard King

Courtyard King

  • 1 sq m
  • Sleeps 2
  • 1 King Bed

Classic Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Cosy King Room

Cosy King Room

Cosy King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Cotswold Grange

  • Parking included
  • Free WiFi
  • Breakfast available
  • Bar
4.5 out of 5, Wonderful, (444)
The price is AU$315
for 1 room
includes taxes & fees
18 Apr - 19 Apr
Cotswold Grange

About the area

Cheltenham

Located in Cheltenham, The Portland Guesthouse is within a 15-minute walk of Cheltenham Town Hall and Pitville Pump Room. .This guesthouse is 1.1 mi (1.7 km) from Cheltenham Racecourse and 1.2 mi (1.9 km) from Cheltenham General Hospital.
View more Guest houses in CheltenhamOpens in a new window

What's nearby

  • Cheltenham Town Hall - 12 min walk - 1.0 km
  • Pitville Pump Room - 13 min walk - 1.2 km
  • Cheltenham General Hospital - 2 min drive - 1.9 km
  • Cheltenham Racecourse - 3 min drive - 1.8 km
  • University of Gloucestershire - 3 min drive - 3.2 km

Getting around

  • Cheltenham Spa Station - 10 min drive

Restaurants

  • ‪KFC - ‬4 min walk
  • ‪Turtle Bay - ‬4 min walk
  • ‪Smokey Joe's Amusement Cafe - ‬5 min walk
  • ‪Brewhouse & Kitchen - ‬5 min walk
  • ‪Havanas Coffee - ‬3 min walk

About this property

The Portland Guesthouse

Guesthouse in Cheltenham, near Cheltenham Town Hall
The Portland Guesthouse offers 7 accommodations with complimentary bottled water and hair dryers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the guesthouse include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 7 individually decorated guestrooms. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Make use of convenient amenities, which include complimentary wireless internet access and bike storage.
Full breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
The front desk is staffed during limited hours.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 5 per day); reservations required

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 5 for children
  • Private picnics

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Mountain biking

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Turndown service

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 9:00 PM and midnight
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 3:00 PM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 45.0 per day

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10 for adults and GBP 5 for children
  • Nearby parking fee: GBP 5 per day (656 ft away)
  • Late check-in fee for check-in between 9:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Portland
The Portland Guesthouse Guesthouse
The Portland Guesthouse Cheltenham
The Portland Guesthouse Guesthouse Cheltenham

The Portland Guesthouse Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 50 out of 73 reviews
Rating 8 - Good. 19 out of 73 reviews
Rating 6 - Okay. 4 out of 73 reviews
Rating 4 - Poor. 0 out of 73 reviews
Rating 2 - Terrible. 0 out of 73 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
Not a bad hotel but a shame breakfast was accompanied by the pinging of the microwave and that the ‘pastries’ were some pretty uninspiring cheap looking croissants. I appreciate we stayed there on Boxing Day but I’d still expect slightly better breakfast.
Stayed 1 night in Dec 2024

8/10 Good

Jemma

Stayed 1 night in Nov 2024

10/10 Excellent

Louise

Stayed 1 night in Dec 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Excellent location. Parking available £5 per night. Did not go to breakfast which was 7am till 9am (bit early for us) check out was 11am. Friendly host. Comfy bed, warm room. Only down side you could hear the road traffic but that is probably because of the windows and being a period property and double glazed would not go with the look.
Stayed 1 night in Dec 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Parking Confusing
The stay was fine. The parking was confusing. I pre-paid £5 but parked in the NCP (saying so when I arrived). I have just had a fine from NCP for £40. I now see this is not part of the Zone 10 street parking. The guest house should make this very clear on arrival when they accept payment.
Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay, lovely room, delicious breakfast couldn't do enough for us.....
Stayed 1 night in Oct 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value !
A great guest house within 5mins from shops and brewery quarter. Great value! Friendly and attentive staff and permit parking arranged for a £5 fee for our stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very stylish stay in Cheltenham, with lovely helpful staff. Very impressed to learn after our stay that it is a social enterprise.
Stayed 1 night in Oct 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large comfy room. Easy walk to High St & shopping. Close to Brewery Qtr & pubs/eateries. Little bit tricky getting close enough in parking zone, but didnt have a lot of luggage, so easy enough. Breakfast little overcooked, but ok.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Barry

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

J

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Cathie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Friendly, Comfortable and Convenient Stay
Our overnight stay at The Portland guest house went very well. We managed to park close by and the check-in process was very speedy. Unfortunately, though, I hadn't taken into consideration that, being a town house, there would be a lot of stairs with an open balustrade which was an issue for my partner who suffers from a form of vertigo but, after explaining the situation to Rachel, Sian dealt with it quickly by putting us in a room on a lower floor. The room was lovely - clean and cosy with quality bed linen. The breakfast was excellent with good quality produce and a comprehensive menu. The Portland is very well located. Just a short walk into the centre of Cheltenham. Would definitely recommend the Portland for a comfortable, convenient and friendly stay
Stayed 1 night in Jul 2024

6/10 Okay

Saeed

Stayed 1 night in Mar 2024

8/10 Good

Robin

Stayed 1 night in Mar 2024

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely warm welcome with a sparkly clean room and a very comfy bed. What more do you want!?
Stayed 1 night in Mar 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Stayed 2 nights in Dec 2023

10/10 Excellent

Mark

Stayed 1 night in Dec 2023

6/10 Okay

Alan

Stayed 1 night in Nov 2023

10/10 Excellent

David

Stayed 2 nights in Nov 2023