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Fairmont Chengdu

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairmont Chengdu

Premium bedding, down duvets, minibar, desk
Indoor pool, open 7:00 AM to 10 AM, pool loungers
Reception
Premium bedding, down duvets, minibar, desk
Front of property

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Breakfast available
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
269 Tianfu Avenue Middle Section, High-tech Zone, Chengdu, Sichuan, 610041
  • Century City International Exhibition Center
    13 min walk
  • New Century Global Center
    4 min drive
  • Jiufang Shopping Center
    5 min drive
  • Chengdu (CTU-Shuangliu Intl.)
    23 min drive

Room options

View all photos for Fairmont Gold, Grand Room, 1 King Bed

Premium bedding, down duvets, minibar, desk

Fairmont Gold, Grand Room, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold 2 Queens Non Smoking

Fairmont Gold 2 Queens Non Smoking

Fairmont Gold 2 Queens Non Smoking

  • 45 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Fairmont Gold Grand King Non Smoking

Premium bedding, down duvets, minibar, desk

Fairmont Gold Grand King Non Smoking

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold King Non Smoking

Premium bedding, down duvets, minibar, desk

Fairmont Gold King Non Smoking

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Smoking

Premium bedding, down duvets, minibar, desk

Deluxe King Smoking

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont 2 Queens Smoking

Premium bedding, down duvets, minibar, desk

Fairmont 2 Queens Smoking

  • 45 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Fairmont 2 Queens Non Smoking

Premium bedding, down duvets, minibar, desk

Fairmont 2 Queens Non Smoking

  • 45 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Fairmont Gold, Suite, 1 Double Bed

Fairmont Gold, Suite, 1 Double Bed

Fairmont Gold, Suite, 1 Double Bed

  • 106 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Fairmont King Non Smoking

Premium bedding, down duvets, minibar, desk

Fairmont King Non Smoking

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont King Smoking

Premium bedding, down duvets, minibar, desk

Fairmont King Smoking

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite Smoking

Premium bedding, down duvets, minibar, desk

One Bedroom Suite Smoking

  • 106 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe 2 Queens Non Smoking

Premium bedding, down duvets, minibar, desk

Deluxe 2 Queens Non Smoking

  • 45 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe 2 Queens Smoking

Premium bedding, down duvets, minibar, desk

Deluxe 2 Queens Smoking

  • 45 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe King Non Smoking

Premium bedding, down duvets, minibar, desk

Deluxe King Non Smoking

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite Non Smoking

Premium bedding, down duvets, minibar, desk

One Bedroom Suite Non Smoking

  • 106 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, desk

Deluxe Room, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Smoking

Premium bedding, down duvets, minibar, desk

Suite, 1 Bedroom, Smoking

  • 106 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Chengdu

With a stay at Fairmont Chengdu in Chengdu (Wuhou), you'll be a 4-minute drive from New Century Global Center and 11 minutes from Tianfu Square. .This family-friendly hotel is 7.7 mi (12.4 km) from People's Park and 8.1 mi (13 km) from Taikoo Li Shopping Center.

What's nearby

  • New Century Global Center - 4 min drive
  • Tianfu Square - 11 min drive
  • People's Park - 11 min drive
  • Chengdu IFS - 12 min drive
  • Taikoo Li Shopping Center - 12 min drive

Getting around

  • 3rd Tianfu Street Station - 9 min walk
  • South Railway Station - 13 min drive
  • Shuangliu Intl. Airport (CTU) - 23 min drive

Restaurants

  • ‪觅餐厅 - ‬2 min walk
  • ‪成都棕榈泉费尔蒙酒店 - ‬1 min walk
  • ‪食百绚 - ‬2 min walk
  • ‪清粥小菜 - ‬4 min walk
  • ‪巷子肥肠 - ‬8 min walk

About this property

Fairmont Chengdu

Luxury hotel connected to the convention center in Wuhou with 3 restaurants
Fairmont Chengdu offers 336 air-conditioned accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with digital channels. Bathrooms include bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

2 spa tubs are on site along with an indoor pool. Other recreational amenities include a health club and a sauna.
Make yourself at home in one of the 336 air-conditioned rooms featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature bathtubs, designer toiletries, and hair dryers.
Dip into one of the 2 spa tubs or enjoy other recreational amenities including a health club and a sauna. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Chinese cuisine at Chang Yi, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and express check-out. Planning an event in Chengdu? This hotel has 7858 square feet (730 square meters) of space consisting of a conference center and 11 meeting rooms. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Chang Yi - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Cube - Onsite coffee shop. Guests can enjoy drinks at the bar. Open daily.
Spectrum - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.
Miku - This bistro specializes in Japanese cuisine and serves dinner only. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return train station shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 208 for adults and CNY 104 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 24-hour room service

Restaurants on site

  • Chang Yi
  • Cube
  • Spectrum
  • Miku

Things to do

  • 2 hot tubs
  • Fitness centre
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (7858 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 85
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 450.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 208 for adults and CNY 104 for children
  • A late check-out fee will be charged
  • Rollaway bed fee: CNY 450.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 10 AM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Fairmont Chengdu Hotel
Fairmont Chengdu Hotel
Fairmont Chengdu Chengdu
Fairmont Chengdu Hotel Chengdu

Fairmont Chengdu Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 25 out of 30 reviews" "
Rating 8 - Good. 3 out of 30 reviews" "
Rating 6 - Okay. 1 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Wei

Stayed 3 nights in Apr 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time to stay in this hotel, and it met or exceeded my expectation on every count. The service representatives at checkin we’re extremely good! First class experience
Stayed 1 night in Nov 2019

10/10 Excellent

Ellen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall very nice and clean, spacious room, modern facilities. the staff are very friendly, reception was fast and smooth, i lost my small jewelry, two three staff helped and found it. they treat my little one like their own kids, take care of him and he loves the panda toy. room was always clean, whrnever u come back, u r back to a clean room. overall amazing experience.
Stayed 3 nights in Sep 2019

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best customer service
By far the best hotel we have been to and the staff are so friendly and willing to help. Aight in customer service has gone above and beyond to help us. I haven’t found any faults with anything so far (maybe wifi a little slow to do this review but aside from that nothing.) Would highly recommend.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, 10 min walk to from Metro line #1, in new hi-tech district of chengdu, 15 min from downtown by metro. Get corner room if you can, much more spacious, equipped with two good size end-of-bed benches, if put together side by side and with the in-home sofa form a nice bed for toddlers. The breakfast was not great, but okay. The main Chinese restaurant on the 4rd floor is a better choice.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, great amenities. Close to subway and easy to commute
Stayed 1 night in Jul 2019

10/10 Excellent

Karen, VA, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the nicest hotel we stayed during our 3 weeks trip in China. The facility is great. Service is great. Breakfast is great. Everything is top standard. The staff even shipped some of our luggage out for us at a later date. Overall we had a great time.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is outstanding - super clean and beautiful modern deco. Its not one of those tourists choices. It’s in the financial district with abundance of quality western as well as Chinese food choices. It’s located a stone through away from a metro stop which will take you to all the key attractions. We got upgraded to the luxury suite when we check in. Very friendly and super helpful staffs. Has gym and swimming pool which is plus for family on school holidays.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic everywhere, in particular at the lounge.
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

The hotel is lovely, the rooms are spacious. It's a shame the road around the hotel is a big construction site at the moment, although I couldn't hear any construction noise in the room.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern hotel. Location in front of main busy road so a bit difficult to cross over.
Stayed 3 nights in Sep 2018

10/10 Excellent

Hanze , Irvine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel experience
excellent service and very comfort experience. check in and check out were fast and informative. VIP lounge was extraordinary. every single staff in the building were so benign and friendly. very customer oriented hotel. highly recommended. maybe their manager Phil is really good at this. I wonder where he did his MBA at lol
Stayed 4 nights in Jan 2018

10/10 Excellent

Hanze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and accomodation
Fantastic experience, > 5 star service, much better than NYC and Beijing equivalent level hotel
Stayed 4 nights in Jan 2018

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Notch Hotel in Chengdu Tech District
We were extremely pleased by our family (4 people) stay in Chengdu. The staff was very friendly and helpful, the rooms were amazing, huge and extremely well equipped and with great views, the included breakfast buffet was one of the best and largest I have ever seen. All this for what seemed a reasonable price. The hotel is only 4 years old and still in good shape and if they keep maintaining it well, it should remain your top choice in the area. We wished we could have stayed longer.
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
It's a surprise when I got the greeting of Happy Canada Day. It became a home away from home to me.
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experiences
very friendly staffs. excellent services. clean rooms with up to date technology
Stayed 1 night in Jun 2017

2/10 Terrible

Zhang, 東京

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
最低のホテルです。フロントはとても良くないです。もう使いたくないです。
Stayed 2 nights in Nov 2019

10/10 Excellent

TOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Qi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
第一次入住费尔蒙，很好，性价比很好
Stayed 1 night in Apr 2019

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 4 nights in Mar 2019