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Hotel Indigo Chester, an IHG Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Chester, an IHG Hotel

Exterior
Deluxe Room, 1 King Bed, Balcony (Premium) | Balcony
Premium bedding, in-room safe, desk, laptop workspace
Point of interest
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Grosvenor Park Road, Chester, England, CH1 1QQ
  • Grosvenor Park
    1 min walk
  • Roman Amphitheatre
    6 min walk
  • Chester Roman Gardens
    7 min walk
  • Chester (CEG-Hawarden)
    25 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (Premium)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony (Premium)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

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includes taxes & fees
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About the area

Chester

With a stay at Hotel Indigo Chester, an IHG Hotel in Chester, you'll be a 2-minute drive from Chester City Walls and 6 minutes from Chester Zoo. .This eco-certified hotel is 0.1 mi (0.1 km) from Grosvenor Park and 0.3 mi (0.5 km) from Roman Amphitheatre.

What's nearby

  • Chester Cathedral - 9 min walk - 0.8 km
  • Chester City Walls - 14 min walk - 1.2 km
  • Chester Racecourse - 16 min walk - 1.4 km
  • University of Chester - 2 min drive - 1.7 km
  • Chester Zoo - 6 min drive - 5.4 km

Getting around

  • Chester Station - 8 min walk
  • Chester (CEG-Hawarden) - 25 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪The Square Bottle (Wetherspoon) - ‬3 min walk
  • ‪Brewhouse & Kitchen - ‬4 min walk
  • ‪The Old Harkers Arms - ‬4 min walk
  • ‪The Old Queens Head - ‬4 min walk

About this property

Hotel Indigo Chester, an IHG Hotel

Eco-certified hotel with a 24-hour front desk and a restaurant
Hotel Indigo Chester, an IHG Hotel offers 75 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Make yourself at home in one of the 75 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Grab a bite to eat at Hotel Indigo Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby.
Cooked-to-order breakfasts are available for a surcharge between 6:30 AM and 9:30 AM on weekdays.
Hotel Indigo Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking for GBP 12 per day; discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee weekdays 6:30 AM–9:30 AM: GBP 15.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Hotel Indigo Restaurant

Things to do

  • Private picnics

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hand-held shower head
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 15.00 per person
  • Nearby parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Chester
Hotel Hotel Indigo Chester Chester
Chester Hotel Indigo Chester Hotel
Hotel Hotel Indigo Chester
Hotel Indigo Chester Chester
Hotel Indigo
Indigo

Hotel Indigo Chester, an IHG Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 798 out of 1000 reviews" "
Rating 8 - Good. 154 out of 1000 reviews" "
Rating 6 - Okay. 30 out of 1000 reviews" "
Rating 4 - Poor. 10 out of 1000 reviews" "
Rating 2 - Terrible. 8 out of 1000 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
We had a lovely stay! Room was modern and clean, great location and we were given an early check in as we are IHG members. I had pre-purchased a celebration package but unfortunately this was not linked to my booking, so I had to ask for this to be left in the room when we went out. The bed was very comfy, however we did have to remake it ourselves as the mattress protector and flat sheet had only been put on to cover 75% of the bed, with the rest tucked under the bottom of the mattress, and the duvet was not properly inside the cover. Other than that, everything was great! Complimentary teas, coffees, cold drinks and biscuits were much appreciated!
Stayed 2 nights in Aug 2024

10/10 Excellent

Stacey

Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good position in Chester, easy walking into town, shops, Cathedral. Great staff at reception, breakfast and bar All very helpful and friendly . Room clean and well appointed but a bit small. Bathroom small and nowhere to hang more than 1 wet towel. Really needs a grab rail in the shower for those who are not quite so steady on their feet.
Stayed 3 nights in Aug 2024

10/10 Excellent

Martin

Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb stay
An excellent hotel themed on the local area. A refreshing change given it’s a chain hotel. Everything was first class, the staff, check in, room , food and hotel facilities. Faultless in every way. Strongly recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
We loved our brief but wonderful stay. The hotel was aesthetically beautiful and the service was brilliant. High quality drinks and food. We will definitely be back for a weekend away.
Stayed 1 night in Aug 2024

8/10 Good

Zoe

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel great payment not so good
Our stay was great except I booked two separate one via hotels.com and direct with the hotel and I have been charge twice. Still waiting for my refund.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew, Portsmouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel very clean and great location for walking to/from the train station and shops, bars, restaurants and racecourse
Stayed 3 nights in Aug 2024

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty nice
Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Chester Hotel
The Indigo Chester is a lovely hotel with a first-rate staff. We arrived early and were able to drop our luggage. Tom at the front gave us some outstanding suggestions for sights to see and places to eat. When we returned at our check-in time our bags had been taken to our beautiful room. Everthing was lovely. From staff to breakfast. I'm vegan and enjoyed the avocado toast in the mornings. The only suggestion I might have to make the breakfast better for people eating plant-based diets is to offer a tofu scramble in lieu of the egg that normally comes with avo toast so protein needs can be met. Easy to walk from the Chester train station and the lovely town. Fantastic place and I'm glad we booked it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jens

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a great location, with lots to see and do within a 5-10 min walk. Super attention to detail in all the room amenities offered. Very comfortable bed and great shower, too! Highly recommend!
Stayed 1 night in Jul 2024

10/10 Excellent

Miss C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Laurie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was a short drive into Chester. Had to park car somewhere else, but otherwise hotel was in a great location for short walk to the shops, bars, restaurants and the city wall. Reception and bar staff were polite and friendly . Lovely weekend . Decor throughout the hotel was lovely . Room was good . Lovely shower/bathroom area
Stayed 2 nights in Jul 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Jane

Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Andrew

Average
Wasn't asked whether we were happy with a disabled room as we checked in (and had booked many months earlier), would prefer a room that doesn't get soaked when you shower. Outside window was frosted glass Had to chase breakfast coffee three times before it arrived after 15 mins. On the positive side the bar staff in the evening were good
Stayed 1 night in Jul 2024