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Best Western Shaftesbury The Royal Chase Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Shaftesbury The Royal Chase Hotel

Exterior
Indoor pool
Exterior
Superior Room, 1 King Bed, Non Smoking
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
Royal Chase Roundabout, Shaftesbury, England, SP7 8DB
  • Cranborne Chase and the West Wiltshire Downs
    12 min walk
  • The Half Moon
    1 min walk
  • Gillingham Dorset Station
    12 min drive
  • Bournemouth (BOH-Bournemouth Intl.)
    57 min drive

Room options

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

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Front of property

Holbrook Manor & Spa.

Pool
Hot tub
Spa
Pet-friendly
3.4 out of 5, (40)
The price is AU$173
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Holbrook Manor & Spa.

About the area

Shaftesbury

A stay at Best Western Shaftesbury The Royal Chase Hotel places you in the heart of Shaftesbury, within a 5-minute drive of Cranborne Chase and the West Wiltshire Downs and Gold Hill Museum. .This hotel is 16.7 mi (26.9 km) from Center Parcs Longleat Forest and 1 mi (1.6 km) from Shaftesbury Abbey Museum and Garden.

What's nearby

  • Gold Hill Museum - 16 min walk
  • Shaftesbury Abbey Museum and Garden - 18 min walk
  • Larmer Tree Gardens - 10 min drive
  • Center Parcs Longleat Forest - 24 min drive
  • Longleat Safari and Adventure Park - 31 min drive

Getting around

  • Gillingham Dorset Station - 12 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 57 min drive

Restaurants

  • ‪Gillingham Railway Station - ‬9 min drive
  • ‪Orchard Park Garden Centre - ‬8 min drive
  • ‪San Tonino Restaurant - ‬12 min walk
  • ‪The Half Moon - ‬1 min walk
  • ‪Amy's Fish & Chips - ‬16 min walk

About this property

Best Western Shaftesbury The Royal Chase Hotel

Hotel in Shaftesbury with a sauna and a 24-hour front desk
Best Western Shaftesbury The Royal Chase Hotel offers 32 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.
Stay in one of 32 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an indoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, a communal living room, and a reception hall.
Satisfy your appetite for dinner at Byzant, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include a computer station, a 24-hour front desk, and luggage storage. Planning an event in Shaftesbury? This hotel has 3875 square feet (360 square meters) of space consisting of conference space and 6 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Byzant - This restaurant specializes in British cuisine and serves dinner only.
24-hour room service is available.

Languages

English, French, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–9:30 AM: GBP 13.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Byzant

Things to do

  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool

Conveniences

  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Computer station
  • Conference space (3875 square feet)
  • Meeting rooms - 6

Outdoors

  • Garden
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed: New Year's Eve and New Year's Day.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 13.50 per person
  • Pool fee: GBP 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Royal Chase Hotel Shaftesbury
Shaftesbury The Royal Chase
Best Western Royal Chase Shaftesbury
Best Western Shaftesbury The Royal Chase Hotel Hotel
Best Western Shaftesbury
BEST WESTERN The Royal Chase Hotel Shaftesbury, Dorset
Best Western Shaftesbury The Royal Chase Hotel Shaftesbury
Best Western Shaftesbury The Royal Chase Hotel Hotel Shaftesbury

Best Western Shaftesbury The Royal Chase Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 143 out of 426 reviews" "
Rating 8 - Good. 177 out of 426 reviews" "
Rating 6 - Okay. 66 out of 426 reviews" "
Rating 4 - Poor. 28 out of 426 reviews" "
Rating 2 - Terrible. 12 out of 426 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Martha

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sadly pool was out of action . Staff were very friendly and helpful. Room was clean and comfortable. We had difficulty getting the shower to run hot but this was solved by running the bat hot tap for a while.
Stayed 1 night in Sep 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was fine - comfortable beds (2 singles - 'comfort room'), everything worked, good-sized bathroom. Prefer if different coffee brand used, as Nescafe are unethical (political activities, anti-social finance, likely use of tax avoidance strategies, animal testing, animal rights abuses, a poor approach to climate change and more). My wife's particular concern with them is that they contribute to the unnecessary death and suffering of infants around the world by aggressively marketing baby foods in breach of international marketing standards. Restaurant used for evening meal - good quality and generous portions - and for breakfast. Full Breakfast was '1 of each' - would have quite liked >1 mushroom, egg, bacon etc (perhaps I should have been bold and asked), but it did also include all the continental options too so overall still decent value for full breakfast. Swimming pool was reasonable size and a nice addition (a jacuzzi would have been even better!), but not keen on the very small changing-room, with the urinal just round the corner from the very small square section with bench and shower The spray from the shower and water flow to plug was encroaching on the bench area. Also walls were grey concrete looking - seemed like they needed to have some paint or tiles on to vastly improve the look. Overall, though, recommend the hotel for a good value Sun to Mon stay-over as we explored Shaftesbury and wider area.
Stayed 1 night in Aug 2024

8/10 Good

Jan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Colin

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
Quiet country hotel in Shaftesbury
Parking is easy although I recommend not parking near the trees/hedge as the car was covered in sap and debris in the morning. The lovely looking swimming pool which helped us choose this hotel was closed for maintenance every time we wanted to use it. Breakfasts were good. A little overpriced for the tired looking room.
Stayed 2 nights in Aug 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service
Basically hotel ok staff excellent. Shame no fridge or air con.
Stayed 3 nights in Aug 2024

8/10 Good

JAMIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Eleanor

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Considering i spent over 130 for a night for this hotel it was not what i expected. Seemed more like a care home than a hotel. Rooms didnt look like they did on the pictures and neither did the property. It needs updating badly. Beds were very worn and mattressing had springs coming through. The bathroom that looked quite new was dirty. Staff were welcoming and friendly though.
Stayed 1 night in Aug 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
The get away
I go to this hotel every now and again threw out the year.just to get away for some me time. Every time I go there’s always smile's and friendly faces.
Stayed 3 nights in Jul 2024

8/10 Good

Zoe

Travelled with family and small children
Liked: Cleanliness, staff & service
Hotel is a little tired, but I've never stayed anywhere where the staff have been more accommodating! Everyone went above & beyond, Thankyou, The West family.
Stayed 2 nights in Aug 2024

10/10 Excellent

Angie

Stayed 1 night in Jul 2024

8/10 Good

C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
👍 good
Stayed 1 night in Jul 2024

8/10 Good

Krunal

Business traveller, Travelled with partner
Nice and tidy hotel, friendly staff and quiet area with walk-in distance street restaurants and pubs.
Stayed 1 night in May 2024

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are outstanding. Very friendly and helpful.
Stayed 1 night in Jul 2024

8/10 Good

Peter

Stayed 1 night in Jun 2024

6/10 Okay

A

Travelled with family
Liked: Staff & service
Rooms dated, bar not comfortable and service was bad, no atmosphere Main reception staff friendly and helpful. Location was handy for travelling around area. Shaftesbury beautiful
Stayed 3 nights in Jun 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not worth £150
So I think the rooms must vary greatly, we were staying for a wedding and some people said there rooms were nice and modern with good showers, our was small, boiling hot and dated with not enough hot water for us both to have a shower. When we arrived late at night after the wedding the window was wide open and it was still boiling hot, we slept on top of the bed with the window and curtains open, not a great nights sleep followed by a very disappointing shower in a not at all modern bathroom
Stayed 1 night in Jun 2024

6/10 Okay

Miss

Business traveller
Very moderate
Room was like a hot house, ghastly attached bath/shower gel which one could not reach from a bathing position. No pressure from shower head for an actual shower, iron burns on the carpet. Had a terrible night. Nice night manager and good sized towels
Stayed 1 night in Jun 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast served by very accommodating staff. The room was clean and airy. My only moan was that the shower took a long time to heat and had very little pressure and the bath that it was over was too narrow naking it difficult yo move.
Stayed 1 night in Jun 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful
Stayed 1 night in Jun 2024