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Grand Hotel Excelsior

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Hotel Excelsior

Exterior
Outdoor pool, pool loungers
Interior
Concierge desk
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Laundry
  • Pet-friendly
  • Room service

Explore the area

Map
Via Sant Agnese 6, Chianciano Terme, SI, 53042
  • Val di Chiana
    1 min walk
  • Piazza Italia
    2 min walk
  • Marechiaro
    8 min walk
  • Chiusi Chianciano Terme Station
    20 min drive

Room options

View all photos for Double Room Single Use

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Double Room Single Use

  • 24 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Double or Twin Room

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Comfort Double or Twin Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Basic Double or Twin Room

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Basic Double or Twin Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Quadruple Room

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the area

Chianciano Terme

A stay at Grand Hotel Excelsior places you in the heart of Chianciano Terme, within a 15-minute drive of Church of St. Agnes and Church of St. Augustine. .This hotel is 6.3 mi (10.2 km) from Piazza Grande and 6.4 mi (10.3 km) from Palazzo Ricci.

What's nearby

  • Terme di Chianciano - 7 min walk
  • Piscine Termali Theia - 9 min walk
  • Chianciano Art Museum - 11 min walk
  • Terme di Montepulciano Spa - 6 min drive
  • Piazza Grande - 11 min drive

Getting around

  • Chiusi Chianciano Terme Station - 20 min drive
  • Sant Egidio Airport (PEG) - 79 min drive

Restaurants

  • ‪Il Caminetto Grill - ‬3 min drive
  • ‪Bar Pasticceria Amiata Nisi Romaldo - ‬19 min walk
  • ‪Albergo Leonardo - ‬18 min walk
  • ‪Pasticceria Marabissi - ‬13 min walk
  • ‪Ristorante Nanda - ‬12 min walk

About this property

Grand Hotel Excelsior

Art Deco hotel with free breakfast connected to the convention center in Chianciano Terme
Grand Hotel Excelsior offers 72 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Tempur-Pedic beds feature premium bedding. Digital television is provided.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Chianciano Terme hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 72 air-conditioned rooms featuring minibars. Your Tempur-Pedic bed comes with premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
Enjoy a range of recreational amenities, including an outdoor pool, a sauna, and bicycles to rent. This Art Deco hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at ristorante, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. A complimentary continental breakfast is served daily.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Chianciano Terme? This hotel has 10764 square feet (1000 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast each morning.
Ristorante - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site

Food and drink

  • Free continental breakfast available daily
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Ristorante

Things to do

  • Bike rentals
  • Billiards/pool table
  • Mountain biking
  • Outdoor pool
  • Sauna

Family friendly

  • Free cots/infant beds
  • High chair
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (10764 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • Digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 12:30 PM and 10:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed during December, January, February, and March.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 12:30 PM and 10:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number IT052009A1KMFPMKHS

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Excelsior Chianciano Terme
Grand Hotel Excelsior Chianciano Terme
Excelsior Chianciano Terme
Grand Hotel Excelsior Hotel
Grand Hotel Excelsior Chianciano Terme
Grand Hotel Excelsior Hotel Chianciano Terme

Grand Hotel Excelsior Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 34 out of 70 reviews" "
Rating 8 - Good. 23 out of 70 reviews" "
Rating 6 - Okay. 7 out of 70 reviews" "
Rating 4 - Poor. 4 out of 70 reviews" "
Rating 2 - Terrible. 2 out of 70 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Chandra

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Dinner was awful, never have it at the hotel! Breakfast is decent.
Stayed 2 nights in Aug 2024

10/10 Excellent

Radoslaw

Stayed 3 nights in Sep 2023

8/10 Good

LOUIS, GATINEAU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel. Obviously has seen greater days and greater crowds, but was very convenient for one night. Thanks
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
We loved this hotel. It was large and spacious, unlike lots of European hotels. It was classy and reflected the grandness of the 1920's which made it fun, Will definitely stay here again if we return to the area.
Stayed 2 nights in Aug 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Colette, queen creek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front hotel staff was excellent! The hotel was nice and a great place to stay!
Stayed 1 night in Apr 2023

4/10 Poor

M. SADIK

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Old is nice see not to use
Parking was ok Check in was not bad but slow because they don’t use photocopy machine The room was big but totally out of date The bathroom was very old, we saw hairs on the floor The bathtub has no coverage and all the bathroom becomes wet when someone is having shower The bathtub drain was not working properly This hotel must be refurbished totally
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
I imagine this place was once very Grand indeed, now sadly it's just old and in need of work. We were virtually the only guests there so I expected they would just ask what we would like for breakfast but they just put out a few things and no hot food at all so disappointing really. Rooftop view is great. The room was small and dingy. Friendly staff.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent property, great stay in a low season week. only drawback: poor breakfast and no restaurant service due to low season.
Stayed 3 nights in Oct 2018

6/10 Okay

Tomer

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Smelly room ruins an otherwise good experience
Price was fair, breakfast was basic but good, staff was friendly, location is pretty good for food, shops, etc. The room was large and comfortable, but smelled like urine... After the first night we told them that the toilets smelled like urine, they apologized and sent someone to clean it. Unfortunately, a bit after their cleaning it started to smell again, and the smell seeped to the room itself. Was quite disgusting after a while.

6/10 Okay

Charlotte, W

Disliked: Cleanliness, staff & service, room comfort
Lobby is nice, room was dirty and simple
We found a half drunken bottle of water in our fridge with a dirty napkin. Our bed had stains in the sheets. The wifi did not work the first day (then when it did, it was only in the lobby). They also denied us an early departure despite the uncomfortable circumstances because it was "high season". The place is in no way a 4 star, take your money elsewhere.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel conveniently located
very good hotel, large and comfortable room, very good breakfast, quiet area

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Definatelly stay again.
Great Hotel, good surroundings. I only missed that there are only a few restaurants at walking distance ( not considering the Hotels).

10/10 Excellent

Massimo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tutto di eccellenza
Stayed 3 nights in Aug 2024

10/10 Excellent

STEFANIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo hotel, personale gentilissimo, location perfetta
Stayed 4 nights in Aug 2024

4/10 Poor

Ida

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

bernard

Disliked: Property conditions & facilities, room comfort
Hôtel d un autre siècle
Stayed 3 nights in Jul 2024

10/10 Excellent

roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel maravilhoso
Perfeito, nos deram um quarto maravilhoso. Tive uma boa noite de sono m. Apenas o café da manhã que não é perfeito.
Stayed 2 nights in Jun 2024

10/10 Excellent

Massimo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura di grande fascino un po’ datata ma molto bella
Stayed 1 night in Jun 2024

10/10 Excellent

ANTON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Gefferson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super fácil o acesso, com estacionamento em frente, ágeis e ótima recepção, o hotel é lindíssimo
Stayed 1 night in Oct 2023

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel 4 stelle al top
Tutto perfetto…personale gentilissimo e molto disponibile…struttura molto bella ed elegante
Stayed 1 night in Aug 2023

8/10 Good

Namyong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Paolo

Travelled with group
Liked: Staff & service
Disliked: Amenities
Hotel ben strutturato, notevole la piscina sul terrazzo, stanze grandi e letti enormi, molto comodi. Avrebbe bisogno di una leggera ristrutturazione, soprattutto nei servizi. Colazione nella media
Stayed 3 nights in Aug 2023