The hotel is beautiful, modern finishes and very clean. However certain rooms are situated right next to the reception/bar/breakfast, making it quite noisy, even with doors closed you can hear receptionists talking, people chattering and other noises from the bar.
There are a number of ‘extra costs’, like having to pay (fee, not deposit) for pool towels, for use of jacuzzi in pool area, and for having extra towels for bathroom use before room is cleaned.
Only one girl from reception knows how to communicate well in English, others can barely understand it.