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21c Museum Hotel Chicago

4.0 star property

Photo gallery for 21c Museum Hotel Chicago

Property entrance
Deluxe Double Room, 2 Double Beds
Point of interest
Point of interest
Interior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
55 East Ontario Street, Chicago, IL, 60611
  • Millennium Park
    ‪15 min walk‬
  • Art Institute of Chicago
    ‪2 min drive‬
  • Navy Pier
    ‪4 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Double Room, 2 Double Beds

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Queen Bed

Deluxe Suite, 1 Queen Bed

Deluxe Suite, 1 Queen Bed

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Luxury Suite, 1 King Bed

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Luxury Suite, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

L7 Chicago by LOTTE

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (1855)
The price is AU$274
for 1 room
includes taxes & fees
27 Mar - 28 Mar
L7 Chicago by LOTTE

About the area

Chicago

You'll be centrally located in Chicago with a stay at 21c Museum Hotel Chicago, within a 15-minute walk of 360 CHICAGO and Museum of Contemporary Art Chicago. .This hotel is 0.9 mi (1.4 km) from Millennium Park and 1.2 mi (1.9 km) from Art Institute of Chicago.

What's nearby

  • Michigan Avenue - 1 min walk - 0.2 km
  • Millennium Park - 15 min walk - 1.3 km
  • Art Institute of Chicago - 2 min drive - 1.9 km
  • Willis Tower - 2 min drive - 2.5 km
  • Navy Pier - 4 min drive - 2.5 km

Getting around

  • Grand Station (Red Line) - 4 min walk
  • Millennium Station - 14 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 35 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Eataly - ‬2 min walk
  • ‪Shake Shack - ‬1 min walk
  • ‪Joe's Seafood, Prime Steak & Stone Crab - ‬2 min walk
  • ‪UNO Pizzeria & Grill - ‬2 min walk

About this property

21c Museum Hotel Chicago

Hotel with a 24-hour fitness center, near 360 CHICAGO
21c Museum Hotel Chicago offers 297 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 43-inch plasma televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 297 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services.
Enjoy a satisfying meal at Lure Fishbar serving guests of 21c Museum Hotel Chicago. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Chicago? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and 8 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Lure Fishbar - This restaurant specializes in seafood.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:30 AM: USD 20-40 for adults and USD 20-40 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Lure Fishbar

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (10000 square feet)
  • Meeting rooms - 8

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 43-inch plasma TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • In-room massage
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 to 40 for adults, and USD 20 to 40 for children
  • Valet parking fee: USD 75 per night (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago James
James Chicago
James Hotel
James Hotel Chicago
James Chicago Hotel
Chicago James Hotel
James Chicago Hotel Chicago
James Chicago-Magnificent Mile Hotel
James Mile Hotel
21c Museum Hotel Chicago Hotel
21c Museum Hotel Chicago Chicago
21c Museum Hotel Chicago MGallery
21c Museum Hotel Chicago Hotel Chicago

21c Museum Hotel Chicago Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1094 out of 1900 reviews
Rating 8 - Good. 380 out of 1900 reviews
Rating 6 - Okay. 230 out of 1900 reviews
Rating 4 - Poor. 108 out of 1900 reviews
Rating 2 - Terrible. 88 out of 1900 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Brianna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Save your money this place was old, run down, small and the customer service was terrible! No general manager available ever, over charged my credit card so many no’s for this property! I will NEVER be back or recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel. weed smell blowing in is absolutely disgusting
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel and great location. Weed smell blowing in front door is simply awful and disgusting.
Stayed 2 nights in Dec 2024

6/10 Okay

samantha

Stayed 1 night in Nov 2024

4/10 Poor

Taylor

Stayed 2 nights in Dec 2024

8/10 Good

Mary b

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Location great. A little more upscale than we like.
Stayed 2 nights in Sep 2024

6/10 Okay

Tania

Liked: Cleanliness
Disliked: Staff & service
Very outdated for the price, deluxe room was so small and no app in the tvs.
Stayed 2 nights in Dec 2024

10/10 Excellent

Adil

Stayed 3 nights in Nov 2024

10/10 Excellent

Rosa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great
Stayed 2 nights in Nov 2024

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Staycation
It was such a nice stay with many conveniences nearby, restaurants, movie theaters and casino.
Stayed 1 night in Dec 2024

6/10 Okay

Kenyetta

Travelled with family and small children
Upon arrival checking our room. I found blood stains on the pillow case. It took about an hour for house keeping to come and change it but she was very friendly. We also got stuck on the elevator luckily someone from another floor called the elevator so it could open. The lobby area was beautiful and clean but the rooms were just basic
Stayed 2 nights in Dec 2024

6/10 Okay

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Tv should be hdtv all channels
Stayed 3 nights in Dec 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect, for a quick Chicago visit.
Stayed 1 night in Dec 2024

6/10 Okay

Jimmie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel however there was a urban tax that was never shared when i booked this hotel. What a gimmick
Stayed 3 nights in Dec 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
place is very pet friendly. Very tasteful place modern nice extra clean. in the middle of a lot of things overall very good will stay again and bring my dog
Stayed 1 night in Dec 2024

4/10 Poor

Linda

Stayed 1 night in Dec 2024

4/10 Poor

Asad

Disliked: Staff & service
When we checked in there was no explanation of anything.
Stayed 1 night in Dec 2024

10/10 Excellent

Juan, New York

Stayed 2 nights in Nov 2024

8/10 Good

Richard, New York

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Arrived at 11pm. Was disappointed that the drinks and snacks area was depleted. Was really hoping to get a glass of wine or something.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun hotel with a museum in it. Clean rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book Here
This is my second stay at this hotel. The staff was extraordinary! Very helpful and polite! I cant wait to stay here again
Stayed 1 night in Nov 2024

10/10 Excellent

Cori

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the museum, happy hour, reusable water bottles, Nespresso, and view of the city. The staff was fantastic!
Stayed 1 night in Nov 2024

10/10 Excellent

William

Stayed 1 night in Nov 2024