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Best Western Plus Chicago Hillside

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Chicago Hillside

Lobby sitting area
Pillow-top beds, in-room safe, desk, laptop workspace
Bar (on property)
Free toiletries, hair dryer, towels
Lunch, dinner and brunch served

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
4400 Frontage Road, Hillside, IL, 60162
  • Hines Veterans Administration Hospital
    6 min drive
  • Elmhurst Hospital - Main Campus
    6 min drive
  • Drury Lane Theater
    8 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    23 min drive

Room options

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible, Bathtub

  • 31 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Refrigerator

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area

Pool
Breakfast included
Parking included
Free WiFi
3.4 out of 5, (1009)
The price is AU$177
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area

About the area

Hillside

When you stay at Best Western Plus Chicago Hillside in Hillside, you'll be near the airport and 5 minutes by car from York Woods County Forest Preserve. .This hotel is 12.2 mi (19.7 km) from United Center and 10.6 mi (17.1 km) from Allstate Arena.

What's nearby

  • Loyola University Medical Center - 7 min drive
  • Drury Lane Theater - 8 min drive
  • Oakbrook Center Mall - 8 min drive
  • Brookfield Zoo - 8 min drive
  • Donald E. Stephens Convention Center - 15 min drive

Getting around

  • Melrose Park Bellwood Station - 5 min drive
  • Harlem- Forest Park Station - 7 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 23 min drive

Restaurants

  • ‪Starbucks - ‬18 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Ariston Restaurant - ‬18 min walk
  • ‪Wendy's - ‬3 min drive
  • ‪Baskin-Robbins - ‬3 min drive

About this property

Best Western Plus Chicago Hillside

Hotel in Hillside with a fitness center and a 24-hour business center
Best Western Plus Chicago Hillside offers 238 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hair dryers.

This Hillside hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 238 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Grab a bite to eat at Charlie's Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). To-go breakfasts are available daily from 6:30 AM to 9:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.
Charlie's Restaurant - This restaurant serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–9:00 AM: USD 2.00-12.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Charlie's Restaurant

Things to do

  • Billiards/pool table
  • Fitness centre

Family friendly

  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 2.00 to 12.95 per person
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Hillside Chicago
Best Western Plus Chicago Hillside
Best Western Plus Hillside Chicago
Best Western Plus Hotel Hillside Chicago
Best Western Hillside
Best Western Plus Chicago Hillside Hotel Hillside
Hillside Best Western
Best Western Plus Chicago Hillside Hotel
Plus Chicago Hillside Hillside
Best Western Plus Chicago Hillside Hotel
Best Western Plus Chicago Hillside Hillside
Best Western Plus Chicago Hillside Hotel Hillside

Best Western Plus Chicago Hillside Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 310 out of 1004 reviews" "
Rating 8 - Good. 350 out of 1004 reviews" "
Rating 6 - Okay. 165 out of 1004 reviews" "
Rating 4 - Poor. 92 out of 1004 reviews" "
Rating 2 - Terrible. 87 out of 1004 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant inside the hotel had good food, only 1 person waiting on tables and taking payments though. If you are in a hurry don't eat there. Highway is very loud if you sleep on that side of the hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jill

Travelled with family
Good value and location Staff was friendly Ceiling above shower seemed to have damage
Stayed 1 night in Sep 2024

10/10 Excellent

Gerald

Stayed 1 night in Sep 2024

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness
Service desk person not so friendly not informative . The two men that took care of us need customer manners and make us feel welcome at the hotel. When we were checking out the lady at the desk inform us if we want coffee and they also serve breakfast. We didn’t even know until we check out.
Stayed 3 nights in Jul 2024

6/10 Okay

Aletha

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Needs a to exterminate the whole building, take all the carpet out the rooms, and change all the mattresses
Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, helpful staff
Every thing was great
Stayed 7 nights in Aug 2024

10/10 Excellent

Delvin

Business traveller
Liked: Cleanliness, property conditions & facilities
Good place to stay but not a lot of places within walking distance to eat.
Stayed 1 night in Sep 2024

10/10 Excellent

Dejan

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Andrea

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Jeramie

Good lodging for the its price
Stayed 1 night in Aug 2024

8/10 Good

Vladyslav

Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed for one night. It was nice, clean, the only thing I noticed was that the towels smelled bad. There is also a musty smell in the room.
Stayed 1 night in Aug 2024

2/10 Terrible

JIMROZ

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Charisse

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Sathish

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
I didn’t personally like the apartment for the price that I paid
Stayed 1 night in Aug 2024

10/10 Excellent

Jose a

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Beverly

Stayed 1 night in Aug 2024

4/10 Poor

yalong, Ottawa

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Less service. Lost one day cleaning.fail the door lock.bad experience.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennie, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff!!
Stayed 3 nights in Aug 2024

6/10 Okay

Peggy

Ice machine never worked. Pop machine was empty. Coffee spilt in elevator not cleaned up. Wouldn’t stay there again.
Stayed 3 nights in Aug 2024

4/10 Poor

Molly

Travelled with family
Disliked: Amenities, property conditions & facilities
The property said it had a pool, pool closed and hadn’t been open all year. One of two elevators was out of order. The ice machine didn’t work on our floor. We were not told any of this upon checking in. The building itself was run down. Bricks missing, air conditioners didn’t work well and was very loud, ceiling was crumbling, carpet was puckered. I guess that’s what you get for the price you pay for a night. The bed was decent and the room was quiet. We were on the top floor at the far end:
Stayed 4 nights in Aug 2024

2/10 Terrible

David

Disliked: Cleanliness
Stayed 2 nights in Aug 2024

4/10 Poor

Rheame

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
A motorcycle event created a safety, fire and parking issue for the other guests at the hotel. They were loud well into the next morning for 2 days. Hotel staff and police didn't do anything. The elevator was broken on friday and they hotel staff said someone was coming to fix it that night but it was not fixed until sunday. The hotel's website says breakfast was complimentary but did not mention it would cost. Their business center had 2 desks/computers but only 1 worked and the printer never worked. I also learned there was a pool but it was closed. The management was not going to offer anyone a discount for this but when inquired they were willing to adjust my rate for the 1st night. When asked management said if guests were unhappy; they would have checked out. How does that work when a stay is booked through an agency and non-refundable after the fact? I learned the maid service only comes every 2 days so I put my trash and towels outside my room to be taken on the 2nd day but didn't get anything replaced in the room. I had to ask for replacements on 2 separate days. I put the do not disturbe sign on the 3rd night as no one came to take trash check on the room.
Stayed 4 nights in Aug 2024