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citizenM Chicago Downtown

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for citizenM Chicago Downtown

Terrace/patio
Terrace/patio
View from property
Room, 1 King Bed, City View | View from room
Property entrance

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Free WiFi

Explore the area

Map
80 East Wacker Place, Chicago, IL, 60601
  • Michigan Avenue
    1 min walk
  • Bacino's on Wacker
    1 min walk
  • Millennium Station
    4 min walk
  • Chicago, IL (MDW-Midway Intl.)
    32 min drive

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

View from room

L7 Chicago by LOTTE

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (1365)
The price is AU$305
for 1 room
includes taxes & fees
17 Jan - 18 Jan
L7 Chicago by LOTTE

About the area

Chicago

A stay at citizenM Chicago Downtown places you in the heart of Chicago, steps from Michigan Avenue and Chicago Riverwalk. .This hotel is 0.3 mi (0.4 km) from Millennium Park and 0.2 mi (0.3 km) from Chicago Theatre.

What's nearby

  • Michigan Avenue - 1 min walk
  • Chicago Riverwalk - 2 min walk
  • Chicago Theatre - 4 min walk
  • Millennium Park - 5 min walk
  • State Street - 6 min walk

Getting around

  • Millennium Station - 4 min walk
  • State Station - 4 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪LH Rooftop - ‬3 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬2 min walk
  • ‪Nutella Cafe - ‬2 min walk
  • ‪Base Bar - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬1 min walk

About this property

citizenM Chicago Downtown

Hotel with a fitness center, steps from Michigan Avenue
CitizenM Chicago Downtown offers 280 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 280 guestrooms featuring refrigerators and iPads. Your pillowtop bed comes with premium bedding. 43-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a communal living room.
Satisfy your appetite with international cuisine at CanteenM - open 24/7, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 3 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - open 24/7 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 20.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • CanteenM - open 24/7

Things to do

  • Fitness centre

Family friendly

  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Coworking spaces
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hand-held shower head
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV
  • TV channels
  • iPad
  • iPod dock

Food and drink

  • Fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

citizenM Chicago Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1817 out of 2464 reviews" "
Rating 8 - Good. 420 out of 2464 reviews" "
Rating 6 - Okay. 120 out of 2464 reviews" "
Rating 4 - Poor. 53 out of 2464 reviews" "
Rating 2 - Terrible. 54 out of 2464 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The art work and decor was calming and welcoming. Having a bar with food on the main level was also very convenient.
Stayed 2 nights in Sep 2024

10/10 Excellent

Maliha

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff and the convenience of the area! Room was high tech which was also very cool. Only wish the bathroom was less see-through. A bit uncomfortable if you’re with a friend.
Stayed 3 nights in Oct 2024

6/10 Okay

Sudhir

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Caitlin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for short stay solo travel. Clean, well-appointed rooms. Cozy communal living room and bar. iPad charger and handheld shower were broken in the room, but it was fixed within 30 minutes of letting staff know.
Stayed 2 nights in Oct 2024

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but perfect room. Excellent location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Esphire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms but clean, great location and excellent service. Great lounge, terrace, and very good breakfast.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kevin

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great staff, room was nice. price was affordable
Stayed 2 nights in Sep 2024

10/10 Excellent

Philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Bill

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jamie

Stayed 1 night in Sep 2024

2/10 Terrible

David

Travelled with family
Disliked: Staff & service, property conditions & facilities
Room was a closet with no privacy and few amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Marci

Stayed 2 nights in Sep 2024

8/10 Good

Mary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the most unique properties I've ever stayed in, in a good way. Everything is automated, easy to figure out, and the decor is something wild. The room feels like you're staying in an Ikea; clean lines and efficient.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bart

Stayed 1 night in Sep 2024

10/10 Excellent

Fatou

Stayed 4 nights in Sep 2024

10/10 Excellent

antonio

Stayed 3 nights in Aug 2024

8/10 Good

Deni

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Sep 2024

10/10 Excellent

Reema, chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience. The hotel was amazing. Will definitely go back.
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Stayed 3 nights in Sep 2024

8/10 Good

Zachary

The hotel definitely had staff, but i wasnt greeted by anyone. The lobby is confusing since its on the fourth floor of the building, but all in all it was a good stay
Stayed 1 night in Sep 2024

10/10 Excellent

Faryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend this hotel for a downtown hotel. Everything was in walking distance. Hotel had bar, lounge area, food and refreshments for purchase. This hotel was very high tech but the room was small. We enjoyed it since we were a family of 2. The staff Was welcoming and helpful. They also have books for purchase and brochures for activities in the area.
Stayed 2 nights in Sep 2024