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Best Western Chicago - Downers Grove

2.5 star property

Photo gallery for Best Western Chicago - Downers Grove

Lobby
Reception
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)
Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
3010 Finley Rd, Downers Grove, IL, 60515
  • Place, Yorktown Shopping Center
    ‪19 min walk‬
  • Place, Donald E. Stephens Convention Center
    ‪31 min drive‬
  • Place, United Center
    ‪39 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

View all photos for Accessibility - 1 King, Bathtub, Nonsmoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Accessibility - 1 King, Bathtub, Nonsmoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(144 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(64 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(22 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

Lobby
SureStay Plus Hotel by Best Western Chicago Lombard
Highland Hills
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.5 out of 5, Wonderful, 2,776 reviews
The price is AU$137
includes taxes & fees
8 June - 9 June
SureStay Plus Hotel by Best Western Chicago Lombard

About the area

Downers Grove

Located in Downers Grove, Best Western Chicago - Downers Grove is in the business district, within a 5-minute drive of Yorktown Shopping Center and Advocate Good Samaritan Hospital. .This hotel is 19.8 mi (31.8 km) from SeatGeek Stadium and 2.2 mi (3.6 km) from Morton Arboretum.

What's nearby

  • Yorktown Shopping Center - 19 min walk - 1.6 km
  • Woodfield Mall - 29 min drive - 31.3 km
  • Donald E. Stephens Convention Center - 31 min drive - 29.3 km
  • Schaumburg Convention Center - 31 min drive - 34.1 km
  • United Center - 39 min drive - 35.7 km

Getting around

  • Downers Grove Belmont Station - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 33 min drive

Restaurants

  • ‪Portillo's - ‬10 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬6 min walk
  • Cooper's Hawk Winery & Restaurant

About this property

Best Western Chicago - Downers Grove

Best Western Chicago - Downers Grove offers 120 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 120 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided daily.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
At Best Western Chicago - Downers Grove, enjoy a satisfying meal at the restaurant. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Downers Grove? This hotel has 800 square feet (74 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Best Western Chicago - Downers Grove has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 800 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from June to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Downers Grove
Comfort Inn Hotel Downers Grove
Best Chicago Downers Grove
Comfort Inn Downers Grove Lombard
Best Western Chicago Downers Grove
Best Western Chicago - Downers Grove Hotel
Best Western Chicago - Downers Grove Downers Grove
Best Western Chicago - Downers Grove Hotel Downers Grove

Best Western Chicago - Downers Grove Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 897 out of 1638 reviews
Rating 8 - Good. 403 out of 1638 reviews
Rating 6 - Okay. 184 out of 1638 reviews
Rating 4 - Poor. 69 out of 1638 reviews
Rating 2 - Terrible. 85 out of 1638 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

David

Liked: Staff & service
Good for a night stay with plenty to do in the area.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christen

Liked: Cleanliness, staff & service, amenities
Great stay very clean and staff is great!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities
Staff was friendly kind rooms were clean. Breakfast was delicious. Would definitely stay here again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dayton

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities
Everything was great!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities
Amenities and breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
This hotel is my favorite Best Western I have stayed in.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
Clean, polite, nice breakfast.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Beata

Liked: Cleanliness, staff & service
For the price, this was an excellent choice for us for our three night stay. Basic amenities were complimented by friendly staff and a comfortable bed. The shower was pretty good too! Location was a plus with easy access to restaurants.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Arik

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay, clean room, great breakfast!
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities
The room was great, bed was comfortable, AC worked good, bathroom was nice. Staff were super friendly and helpful. Breakfast was really good.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Tiara

Liked: Staff & service
Disliked: Cleanliness
Room and amenities
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Isaiah

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice, breakfast was standard for hotel breakfast, rooms were nice and soundproofed well, free wifi was not bad and was located around some nice food places. Overall real pleasant.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Sohail

Liked: Cleanliness, amenities, property conditions & facilities
Well-maintained and clean place to stay!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
It was a very welcoming room and staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, room comfort
Excellent breakfast! Great staff! Very reasonable price! Definitely going to be staying there again. I would definitely recommend staying there.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
It’s a crazy good price and it’s one of the nicest hotel rooms I ever stayed in. Definitely worth it.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is a good value for the money. The rooms are pleasant and clean. The staff is very nice. Breakfast was consistently good.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dina

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet good breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
They were great
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Room was very clean and nice. The staff at the front desk was real helpful. The location was just where we needed to be
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Tiffany

Disliked: Cleanliness
Loud and rooms were not great or very clean bed was uncomfortable
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, bed. Good breakfast. Convenient location. Will definitely stay again
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities
Superb breakfast, keeps me coming back. Clean room.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities
I have stayed at this hotel several times. Each time they never disappoint. The rooms are clean, showers hot, and good breakfast in the morning. Patricia and Amy were phenomenal!! They helped to make my stay and experience top tier and have always provided me with amazing customer service! Will definitely be returning! ❤️ Thank you!
Stayed 1 night in Feb 2026