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Best Western Chicago - Downers Grove

2.5 star property

Photo gallery for Best Western Chicago - Downers Grove

Lobby
Reception
Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Private kitchenette
Outdoor pool, pool loungers
Desk, laptop workspace, iron/ironing board, free cots/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

Map
3010 Finley Rd, Downers Grove, IL, 60515
  • Yorktown Shopping Center
    ‪19 min walk‬
  • Morton Arboretum
    ‪4 min drive‬
  • College of Dupage
    ‪6 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(48 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(118 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

SureStay Plus Hotel by Best Western Chicago Lombard

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (2099)
The price is AU$152
for 1 room
includes taxes & fees
17 July - 18 July
SureStay Plus Hotel by Best Western Chicago Lombard

About the area

Downers Grove

Located in Downers Grove, Best Western Chicago - Downers Grove is in the business district, within a 5-minute drive of Yorktown Shopping Center and Advocate Good Samaritan Hospital. .This hotel is 19.8 mi (31.8 km) from SeatGeek Stadium and 2.2 mi (3.6 km) from Morton Arboretum.

What's nearby

  • Yorktown Shopping Center - 19 min walk - 1.6 km
  • Morton Arboretum - 4 min drive - 3.9 km
  • College of Dupage - 6 min drive - 4.6 km
  • Oakbrook Center Mall - 6 min drive - 7.8 km
  • Wheaton College - 10 min drive - 9.5 km

Getting around

  • Downers Grove Belmont Station - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 25 min drive

Restaurants

  • ‪Portillo's Downers Grove - ‬10 min walk
  • ‪Chipotle Mexican Grill - ‬6 min walk
  • ‪Chama Gaúcha Brazilian Steakhouse - Chicago - ‬1 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬13 min walk
  • ‪Original Hooters - ‬11 min walk

About this property

Best Western Chicago - Downers Grove

Suburban hotel with free breakfast and a fitness center
Best Western Chicago - Downers Grove offers 120 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 120 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided daily.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
At Best Western Chicago - Downers Grove, enjoy a satisfying meal at the restaurant. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Downers Grove? This hotel has 800 square feet (74 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Best Western Chicago - Downers Grove has a restaurant on site.

Languages

English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 800 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from June to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Downers Grove
Comfort Inn Hotel Downers Grove
Best Chicago Downers Grove
Comfort Inn Downers Grove Lombard
Best Western Chicago Downers Grove
Best Western Chicago - Downers Grove Hotel
Best Western Chicago - Downers Grove Downers Grove
Best Western Chicago - Downers Grove Hotel Downers Grove

Best Western Chicago - Downers Grove Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 841 out of 1486 reviews
Rating 8 - Good. 370 out of 1486 reviews
Rating 6 - Okay. 140 out of 1486 reviews
Rating 4 - Poor. 65 out of 1486 reviews
Rating 2 - Terrible. 70 out of 1486 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Alayne

Business traveller
Liked: Staff & service

Basic hotel, works for one night.

The front desk staff was very nice. The place is basic but clean. The parking lots are a bit dark and there was a lot of people hanging outside smoking. The biggest issue is that the walls are paper thin. I could hear the person in the next room, snoring, through the walls.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, very nice stay.

The front desk staff was nice. The food service person was slightly mediocre, made us feel unwelcome, like we were bothering her. But overall, very nice stay.
Stayed 2 nights in Mar 2025

6/10 Okay

Marisol

Stayed 1 night in Mar 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Maurice

Stayed 2 nights in Mar 2025

6/10 Okay

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Victoria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise issue next door so I moved rooms at 1 am. The room I was moved to, staff were loudly talking next to at 6 am, as it was next to the dining area and front desk.
Stayed 1 night in Mar 2025

6/10 Okay

Gerard

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
No sleep last night as there was loud of my plane at 3:30 in the morning. And the police showed up I don't think many guys slept. Frustrated
Stayed 2 nights in Mar 2025

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Staff

The location was great. The room was great as well. I had no issues. The hotel was better than I expected. Very friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
people in eating area in late evening made me nervous.
Stayed 4 nights in Mar 2025

6/10 Okay

Lew

Stayed 1 night in Mar 2025

10/10 Excellent

Kenyatta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never disappoints

Great hotel. this is our go-to hotel when we're in the area
Stayed 3 nights in Feb 2025

8/10 Good

thomas

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Shakita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, property conditions & facilities
My stay was wonderful
Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa

Stayed 1 night in Mar 2025

8/10 Good

Shriprasad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. Staff was quick and helpful. Rooms were clean. Had pillows that weren’t very comfortable. But overall a good experience.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alija

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Oluchukwu

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice breakfast
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Kelly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never got my deposit back from the property and I left the room in prestige condition
Stayed 2 nights in Mar 2025

4/10 Poor

Cathy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed in the property. Did not look anything like the photos online. Room reeked of cigarettes, so we switched rooms. Dirty bathroom. Woke up to a domestic violence situation with loud pounding and yelling. Would not recommend.
Stayed 2 nights in Mar 2025