Best Western Chicago - Downers Grove

2.5 star property

Photo gallery for Best Western Chicago - Downers Grove

Lobby
Outdoor pool, pool loungers
Free self-parking
Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Private kitchenette
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

View map
3010 Finley Rd, Downers Grove, IL, 60515
  • Place, Yorktown Shopping Center
    ‪19 min walk‬
  • Place, Morton Arboretum
    ‪4 min drive‬
  • Place, College of Dupage
    ‪5 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(131 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(33 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(61 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

Similar properties

Reviews

Best Western Chicago - Downers Grove Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 868 out of 1574 reviews
Rating 8 - Good. 383 out of 1574 reviews
Rating 6 - Okay. 167 out of 1574 reviews
Rating 4 - Poor. 74 out of 1574 reviews
Rating 2 - Terrible. 82 out of 1574 reviews

Reviews

10/10 Excellent

Reda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

LISSETTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Glen

Travelled with family
Liked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and pet friendly the price was reasonable and affordable for me and my family and my pets. Thank you it was a much needed break for me and my kids and pets
Stayed 3 nights in Aug 2025

2/10 Terrible

Jennifer

Stayed 2 nights in Aug 2025

10/10 Excellent

Bryan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in the burbs to visit the city.
Stayed 2 nights in Aug 2025

10/10 Excellent

Latasha

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast was different. And I love that this is a pet friendly hotel. Thank you for allowing my pets to stay there it was very nice. And the prices was reasonable and affordable.

10/10 Excellent

jacklynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the place was great.
Stayed 1 night in Aug 2025

10/10 Excellent

bailey

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great seamless check in check out
Stayed 2 nights in Aug 2025

10/10 Excellent

Veria

Stayed 2 nights in Aug 2025

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely kept up hotel. Front desk staff were friendly and knowledgeable. Housekeeping gal was wonderful. The towels are clean, absorbent and a nice size. All in all, a very nice hotel and amenities. P.s. the free coffee was excellent. Two thumbs up from us.
Stayed 2 nights in Aug 2025

10/10 Excellent

Yasuhiro

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and convenient
Stayed 1 night in Aug 2025

8/10 Good

Lucio

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2025

4/10 Poor

Nidia

Stayed 7 nights in Jul 2025

10/10 Excellent

Victor, independence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Jun 2025

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean atmosphere. Friendly staff. Very affordable. Love the size of the bath towels!
Stayed 3 nights in Aug 2025

8/10 Good

Aisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodations for the price. Clean and smelled good!. The staff was very attentive. The only downer was the pool wasn’t in service on a perfectly 85 degree day, but maintenance was actively working on it the entire time. Breakfast in the morning was good also. Will be booking agin and recommending to others.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Raghunath

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay here again
Stayed 2 nights in Jul 2025

8/10 Good

Marieta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bed is comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Veronica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Stayed on floor with the ice machine. Good breakfast, had a different menu everyday.
Stayed 5 nights in Jul 2025

8/10 Good

Trevona

Stayed 2 nights in Jul 2025

8/10 Good

Jeanne

Stayed 1 night in Aug 2025

4/10 Poor

Jacalenne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Broken Fridge, Deactivated room keys,

This poor hotel could be great, but instead it is lackluster. We returned for the second time, against our better judgment and we were even more disappointed than the first stay. Our key cards are deactivated EVERY day, that means that you have to have them reprogrammed before you can return to your room. So on the 2nd night when our daughter was sick, and there was NO ONE AT THE FRONT DESK for 30 minutes (I have time stamped photos), her and her father had to sit and wait 2 floors up while I stood at the desk waiting. The reason I was given?- The front desk person was handling the pool? Additionally, we lost a great deal of food from chinatown due to the fridge not functioning in our first room. We checked in, put our food away, left and returned to hot food in the fridge. a $130 dollar loss. When I called the front desk, she said we could move rooms, there was no other way to fix the issue (no apology for the loss of food) but we had to come down to change out keys and return the other stuff. That was room 226. The second rooms (218) refrigerator did not work much more. The shower curtain was ripped, there was dirt smudges on the walls, everything was greasy, there were cobwebs in the corners, and stains on every cushion. I laid towels on the chairs to sit down. This hotel really soured our whole vacation.
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025