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DoubleTree by Hilton Chicago - Oak Brook

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Chicago - Oak Brook

Reception
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Reception
Premium bedding, in-room safe, desk, laptop workspace

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

Map
1909 Spring Rd, Oak Brook, IL, 60523
  • Oakbrook Center Mall
    2 min walk
  • Drury Lane Theater
    12 min walk
  • Oak Brook Golf Course
    3 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    22 min drive

Room options

View all photos for Two Double Beds

Two Double Beds

Two Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for One King Bed

Premium bedding, in-room safe, desk, laptop workspace

One King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Non Smoking

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Directors Suite)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (Directors Suite)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for King Accessible With Bathtub

Premium bedding, in-room safe, desk, laptop workspace

King Accessible With Bathtub

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed Accessible

Premium bedding, in-room safe, desk, laptop workspace

One King Bed Accessible

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Restaurant

Hilton Chicago/Oak Brook Suites

Pool
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (1003)
The price is AU$208
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hilton Chicago/Oak Brook Suites

About the area

Oak Brook

With a stay at DoubleTree by Hilton Chicago - Oak Brook in Oak Brook, you'll be in the business district, just a 2-minute walk from Oakbrook Center Mall and 12 minutes by foot from Drury Lane Theater. .This hotel is 13 mi (20.9 km) from Donald E. Stephens Convention Center and 15.6 mi (25.1 km) from Allstate Arena.

What's nearby

  • Oakbrook Center Mall - 2 min walk
  • Drury Lane Theater - 12 min walk
  • Elmhurst Hospital - Main Campus - 5 min drive
  • Yorktown Shopping Center - 6 min drive
  • Morton Arboretum - 12 min drive

Getting around

  • Elmhurst Station - 8 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 22 min drive

Restaurants

  • ‪Macy's Marketplace - ‬16 min walk
  • ‪The Cheesecake Factory - ‬7 min walk
  • ‪Antico Posto - ‬10 min walk
  • ‪Piccolo Buco by Cooper’s Hawk - ‬12 min walk
  • ‪Ruscello - ‬7 min walk

About this property

DoubleTree by Hilton Chicago - Oak Brook

Suburban hotel with 2 restaurants and a fitness center
DoubleTree by Hilton Chicago - Oak Brook offers 428 accommodations with MP3 docking stations and safes. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Oak Brook hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 428 guestrooms featuring MP3 docking stations and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands, a hair salon, and a ballroom. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Satisfy your appetite with American cuisine at The Atrium Cafe, one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Oak Brook? This hotel has 30000 square feet (2787 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Atrium Cafe - This restaurant specializes in American cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
1909 Lounge - This bar specializes in American cuisine and serves dinner and light fare. A children's menu is available. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Local area shuttle
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 16.95 for adults and USD 8.95 for children
  • 2 restaurants
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • The Atrium Cafe
  • 1909 Lounge

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Fridge (on request)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Hair salon
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference centre (30000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
  • Spa tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16.95 for adults and USD 8.95 for children
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Chicago Oak Brook
DoubleTree Hilton Hotel Oak Brook Chicago
DoubleTree Oak Brook Chicago
DoubleTree Hilton Chicago Oak Brook Hotel
DoubleTree by Hilton Chicago - Oak Brook Hotel
DoubleTree by Hilton Chicago - Oak Brook Oak Brook
DoubleTree by Hilton Chicago - Oak Brook Hotel Oak Brook

DoubleTree by Hilton Chicago - Oak Brook Reviews

Reviews

6.8
Rating 10 - Excellent. 318 out of 1006 reviews" "
Rating 8 - Good. 182 out of 1006 reviews" "
Rating 6 - Okay. 180 out of 1006 reviews" "
Rating 4 - Poor. 156 out of 1006 reviews" "
Rating 2 - Terrible. 170 out of 1006 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jaqueline

Stayed 2 nights in Aug 2024

10/10 Excellent

Shayyiq

Liked: Cleanliness
N/a
Stayed 2 nights in Sep 2024

4/10 Poor

Kenna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first impression was not great. The employee checking us in was very rude and yelling at the customer infront of us saying he can’t help him and to leave! He proceeded to then call the customer stupid as we walked up to the front desk. I was then confused our reservation was switched to a king bed and he didn’t mention that either just to pay. He didn’t tell us about the $60 deposit either. I was to scared to ask since he was already in a bad mood. Lastly he didn’t give us any cookies which they’re known for. We came down later asked about the deposit and cookies which another employee was really sweet about. All of the elevators are so small, slow, and jerky. Our room key we had to tap a few times to work, the rooms were okay. The sink made a loud whistle noise. We wanted to get breakfast but it was blocked off on all ends with no signs so having one up could help the confusion. Also got a midnight craving for a sprite and was surprised there was no prices on anything so it was 8.50 for to 20oz bottled sodas. Pool was under maintenance which was a bummer. It was okay but not worth the price I’d stay somewhere else next time in Chicago.
Stayed 2 nights in Sep 2024

8/10 Good

Tara D

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean/Needs Maintenance
Doubletree did a fantastic job renovating and making the Lobby area pristine! However, when the elevators open on the upper levels, the smell of mold hits you in the face. The first room we were booked in looked as though someone had already slept n the bed. It was made but it was very sloppy. The shower head didn't work at all, and it wasn't until we were unpacked that we realized this. I tried to call the front desk and realized the phone didn't work either. The second room looked the same, so maybe they allow sloppy room service...not sure. All in all, I will never stay here again for $170/night.
Stayed 2 nights in Sep 2024

8/10 Good

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room furniture is a bit outdated. Clothes drawer were out of aligned. Bathroom wallpaper in peeling off. 1/2 Tub caulking was missing (wear and tear)? Missing tv remote was noticed upon entering the room. Location, lobby, breakfast area, front desk gets a solid 4. Staff are friendly and assisted well.
Stayed 4 nights in Sep 2024

10/10 Excellent

Julie, GRAYSLAKE

Stayed 1 night in Aug 2024

8/10 Good

Pamela, Merrillville

Stayed 1 night in Aug 2024

8/10 Good

Kenneth

Travelled with family
Happy with stay
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property super clean and quiet
Stayed 1 night in Sep 2024

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Teri

Travelled with partner
Liked: Property conditions & facilities
It was the staff who made the experience exceptional! The bar tender (Ana) was the first person we talked to, and she was enthusiastic in all the right ways. Frederick checked us in and was helpful, friendly, and professional. Cheryl the manager (?) went above and beyond to make us feel welcome, too! If not for these people, our experience would have been fair. Although the hotel was very clean, it could use some updating in the rooms. There was a crack in the sink, and wallpaper was peeling in various places in the hallway and room, for example. It’s due for a refresh. The staff, though, made me glad I picked this hotel in particular!
Stayed 1 night in Sep 2024

4/10 Poor

Barakat

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a wedding on the ground floor with the bass going through the whole hotel until late at night. No fridge in the room as well as no conditioner. Takes a while for anybody at front desk to answer calls and eventually they say theyll look into it but nothing happens
Stayed 1 night in Sep 2024

2/10 Terrible

Clarence Nevins

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a suite. No suite. Didn’t get a refund. . Had to pay for another booking which was supposed to be at a discounted rate , yet it didn’t reflect. Still charged the full amount. As well as the room being relatively lack luster for a king. Not to mention the top floor was saturated with mildew and mold all over the carpet. Staff tried to hook it up but man the overall experience was just too negative… wont be coming back ever.
Stayed 1 night in Sep 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was very nice! Could work on the buffet for breakfast. Not too appetizing! But very nice people
Stayed 3 nights in Aug 2024

10/10 Excellent

Bryan

Stayed 3 nights in Aug 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Shari-ann

Liked: Cleanliness, property conditions & facilities
Its ight. Messed up my reservation though
Stayed 1 night in Aug 2024

8/10 Good

Ty

Stayed 1 night in Aug 2024

10/10 Excellent

Janet

Stayed 2 nights in Aug 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Lynette

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were really awful: the carpet was clearly permanently stained and clearly dirty, the mattress was surprisingly uncomfortable, with a bowl-like divit in it. In the bathroom, the paint was peeling badly from the ceiling, the tub drained so poorly that by the end of a short shower I was standing in dirty, soapy water higher than my ankles. The grout was peeling up and pitted in the bathroom as well. The alarm clock could not be set at all, so had the wrong time. The tv remote was so sticky that its keys stuck in when pressed. In the lobby, the couch seats are so badly stained we didn't want to sit. The soft drinks sold by the front desk are wildly expensive, and there is NO room service at all without 24 -hour notice, yet I see I can tip the cleaning staff who never came to clean or even leave towels by QR code. We've come every year for business and have seen this hotel dive in quality; we won't be back next year.
Stayed 4 nights in Aug 2024

2/10 Terrible

Christine

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
King bed was uncomfortable..
Stayed 3 nights in Aug 2024

8/10 Good

Delia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly. The property was clean and shiny. It's in an excellent location. I will be definitely be coming back.
Stayed 1 night in Aug 2024