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Embassy Suites by Hilton Chicago O'Hare Rosemont

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Chicago O'Hare Rosemont

Exterior
Indoor pool
Lobby
Reception
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Room service
  • Breakfast included
  • Air conditioning

Explore the area

Map
5500 N River Rd, Rosemont, IL, 60018
  • Donald E. Stephens Convention Center
    3 min walk
  • Rosemont Theatre
    5 min walk
  • Fashion Outlets of Chicago
    7 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    6 min drive

Room options

View all photos for Business Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, soundproofing

Business Suite, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Bathtub)

1 bedroom, in-room safe, desk, soundproofing

Basic Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Bathtub)

  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

1 bedroom, in-room safe, desk, soundproofing

Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Living area

Suite, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Basic Suite, 1 King Bed, Non Smoking (Conference)

1 bedroom, in-room safe, desk, soundproofing

Basic Suite, 1 King Bed, Non Smoking (Conference)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Shower Only)

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed, Non Smoking (Shower Only)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Suite, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, in-room safe, desk, soundproofing

Basic Suite, 1 King Bed, Non Smoking (Hearing Accessible)

  • 42.2 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Crowne Plaza Chicago Ohare Hotel & Conf Ctr, and IHG Hotel

Pool
Free airport shuttle
Pet-friendly
Free WiFi
4.3 out of 5, Excellent, (1907)
The price is AU$190
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Crowne Plaza Chicago Ohare Hotel & Conf Ctr, and IHG Hotel

About the area

Rosemont

With a stay at Embassy Suites by Hilton Chicago O'Hare Rosemont in Rosemont (O'Hare), you'll be within a 5-minute walk of Donald E. Stephens Convention Center and Rosemont Theatre. .This hotel is 0.4 mi (0.7 km) from Fashion Outlets of Chicago and 0.6 mi (0.9 km) from Parkway Bank Park Entertainment District.

What's nearby

  • Donald E. Stephens Convention Center - 3 min walk
  • Rosemont Theatre - 5 min walk
  • Fashion Outlets of Chicago - 7 min walk
  • Parkway Bank Park Entertainment District - 8 min walk
  • Rivers Casino - 3 min drive

Getting around

  • Rosemont Station - 13 min walk
  • Rosemont Station - 14 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 6 min drive

Restaurants

  • ‪Kipling at Fashion Outlets of Chicago - ‬7 min walk
  • ‪Tapville Social - ‬10 min walk
  • ‪Food Court - ‬12 min walk
  • ‪Dave & Buster's - ‬17 min walk
  • ‪Basil's Kitchen - ‬1 min walk

About this property

Embassy Suites by Hilton Chicago O'Hare Rosemont

Suburban Rosemont hotel in O'Hare with free breakfast
Embassy Suites by Hilton Chicago O'Hare Rosemont offers 294 accommodations with iPod docking stations and MP3 docking stations. Accommodations are furnished with queen sofa beds. 37-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Rosemont hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and safes. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 294 guestrooms featuring refrigerators and microwaves. 37-inch LCD televisions with premium TV channels provide entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. If you're ready for some gaming fun, you can hop on the complimentary casino shuttle.
Enjoy pizza at SLYCE Coal Fired Pizza Co, a family restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary cooked-to-order breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Rosemont? This hotel has 5102 square feet (474 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
A complimentary cooked-to-order breakfast is served on weekdays between 6 AM and 9 AM and on weekends between 7 AM and 10:30 AM. A complimentary manager's reception is offered each day.
SLYCE Coal Fired Pizza Co - This family restaurant specializes in pizza and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10.95 per 24-hour period), Wired Internet (surcharge)
  • In-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 39.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options
  • Free return airport shuttle from 3:30 AM to 1:30 AM
  • Airport shuttle at scheduled times
  • Free casino shuttle

Food and drink

  • Free cooked-to-order breakfast available 6 AM–9 AM on weekdays and 7 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • SLYCE Coal Fired Pizza Co

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate living room
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (5102 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV
  • TV channels
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Mobile key entry
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per stay, plus a deposit of USD 125 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 10.95 per 24-hour period (3-device limit, rates may vary)
  • Fee for in-room wired internet: USD 10.95 (rates may vary)
  • Self parking fee: USD 39.00 per day (in/out privileges)
  • Pet deposit: USD 125 per night
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Chicago O'Hare Rosemont
Embassy Suites Hotel Rosemont Chicago O'Hare
Embassy Suites Rosemont Chicago O'Hare
Embassy Suites Chicago o`Hare Rosemont Hotel Rosemont
Embassy Suites Chicago O'Hare Rosemont Hotel
Embassy Suites Chicago O'Hare Hotel
Embassy Suites Chicago O'Hare
Embassy Suites Chicago O'Hare Rosemont
Embassy Suites by Hilton Chicago O'Hare Rosemont Hotel
Embassy Suites by Hilton Chicago O'Hare Rosemont Rosemont
Embassy Suites by Hilton Chicago O'Hare Rosemont Hotel Rosemont

Embassy Suites by Hilton Chicago O'Hare Rosemont Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 679 out of 1117 reviews" "
Rating 8 - Good. 229 out of 1117 reviews" "
Rating 6 - Okay. 107 out of 1117 reviews" "
Rating 4 - Poor. 57 out of 1117 reviews" "
Rating 2 - Terrible. 45 out of 1117 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Robin, La Crosse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was alright however the sleeper sofa was very uncomfortable and poor quality. The place is noisy and parking will cost you $40 a day.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael Charles, Houston

Good
Stayed 2 nights in May 2024

10/10 Excellent

Yair

Stayed 1 night in Sep 2024

6/10 Okay

Luis

Travelled with family
Liked: Staff & service
We could hear everything from the room next door. For some reason the closet had a vibration in it and the doors didn’t close. Sofa bed super uncomfortable. Breakfast and evening reception were nice. We were not told to keep our room key at checkout to get out of parking ramp and had to pay to park twice
Stayed 1 night in Sep 2024

10/10 Excellent

Yair

Stayed 3 nights in Aug 2024

10/10 Excellent

Jamila

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were extremely welcoming.
Stayed 2 nights in Sep 2024

10/10 Excellent

Binki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convince
Stayed 1 night in Sep 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like paying for parking: too expensive.
Stayed 2 nights in Sep 2024

2/10 Terrible

Sudhir

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Walk area flooring in very poor condition. Bathrooms are not user friendly
Stayed 1 night in Sep 2024

10/10 Excellent

sheri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, cocktail hour was nice
Stayed 1 night in Sep 2024

8/10 Good

SHALANDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a good experience. They improve with the cleaning of the pool. The housekeepers were excellent. The only thing i would suggest is for the owner to consider shades for the entry door to block out the light for guests sleeping on the sofabed.
Stayed 2 nights in Sep 2024

10/10 Excellent

ESHONE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Sep 2024

8/10 Good

Benjamin Russell

Stayed 3 nights in Aug 2024

10/10 Excellent

Tamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy hour
Stayed 3 nights in Sep 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent accessibility.
Stayed 3 nights in Sep 2024

6/10 Okay

Laura

Travelled with family
Liked: Staff & service
Elevators were slow and noisy like they were struggling to operate. At one point the Elevator door partially closed and we had to pull the doors open and get out. I couldn't tell if the bathroom floor was stained or dirty. Either way it was gross.
Stayed 1 night in Sep 2024

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Iaroslav

Business traveller
Liked: Staff & service
I liked the friendly and helpful staff. I didn't like the fact that the building as a whole is quite old and is saturated with a smell. This is especially noticeable in the room. The towel I wanted to use had women's hair on it and I had to ask for a replacement. When I went down from the second floor to the first floor by stairs the carpet was terribly dirty and stained.
Stayed 1 night in Sep 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

SHAUN, Dayton

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkability to mall and eating places
Stayed 2 nights in Aug 2024

10/10 Excellent

Arianna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay and the price was super affordable to attend Anime Magic, we would definitely stay here again while attending an Anime convention again! ^^ 💖🏨
Stayed 2 nights in Aug 2024

10/10 Excellent

Earl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed happy hour and breakfast options (hotel should offer vegan or turkey meat options for breakfast).
Stayed 1 night in Aug 2024

10/10 Excellent

Yvonne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I've stayed at in the area, hope to try the pool next time
Stayed 2 nights in Aug 2024

8/10 Good

Charlene S

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the hotel for my stay. The workout area was not what I expected. There were only two.treadmills and one was broke. The desk personnel did not inform me of the free shuttle to shopping and other dining. Also on my last day, one of the cleaning staff was entering my room. She did not have any cleaning supplies or a cart. I was behind her and asked why she was entering my room. I did not feel safe at that time. Otherwise, I'm was pleased.
Stayed 3 nights in Aug 2024

6/10 Okay

Jason

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Hard Pass
Dirty carpet, dirty bathroom, broken fridge. Called for more pillows no one ever came with them. Called for luggage cart. Had to go hunt one down by myself. The airport shuttle driver was the rudest man I’ve ever met. Ripped my bag out of my hands and told me to hurry up.
Stayed 5 nights in Aug 2024