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Extended Stay America Select Suites Chicago Naperville West

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Select Suites Chicago Naperville West

Studio, 2 Double Beds, Non Smoking
Studio, 1 Queen Bed, Non Smoking
Lobby
Lobby
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Pet-friendly
  • Laundry
  • Air conditioning
  • Kitchen
  • Parking included
  • Free WiFi

Explore the area

Map
1575 Bond St, Naperville, IL, 60563
  • Riverwalk Park
    8 min drive
  • DuPage Children's Museum
    8 min drive
  • Riverwalk
    9 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    37 min drive

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Extended Stay America Select Suites Chicago Naperville East

Pet-friendly
Free WiFi
Air conditioning
Parking available
2.9 out of 5, (836)
The price is AU$147
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Extended Stay America Select Suites Chicago Naperville East

About the area

Naperville

Located in Naperville, Extended Stay America Select Suites Chicago Naperville West is within a 5-minute drive of Odyssey Fun World and Nike Sports Complex. .This hotel is 2.8 mi (4.5 km) from Northwestern Medicine Proton Center and 2.8 mi (4.6 km) from Heritage Woods.

What's nearby

  • Chicago Premium Outlets - 7 min drive
  • Riverwalk Park - 8 min drive
  • Riverwalk - 9 min drive
  • North Central College Fine & Performing Arts - 10 min drive
  • Central Dupage Hospital - 11 min drive

Getting around

  • Naperville Route 59 Station - 4 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Culver's - ‬3 min drive
  • ‪Starbucks - ‬4 min walk
  • ‪Cracker Barrel - ‬12 min walk
  • ‪Shinto Japanese Steakhouse & Sushi Lounge - ‬4 min drive

About this property

Extended Stay America Select Suites Chicago Naperville West

Hotel in Naperville with free parking
Extended Stay America Select Suites Chicago Naperville West offers 125 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

This Naperville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Make yourself at home in one of the 125 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer (on request)
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Chicago Naperville West
Extended Stay America Hotel Naperville Chicago West
Extended Stay America Chicago Naperville West Hotel
Extended Stay America Chicago Naperville West
Extended Stay America Suites Chicago Naperville West

Extended Stay America Select Suites Chicago Naperville West Reviews

Reviews

6.0
Rating 10 - Excellent. 128 out of 696 reviews" "
Rating 8 - Good. 154 out of 696 reviews" "
Rating 6 - Okay. 118 out of 696 reviews" "
Rating 4 - Poor. 126 out of 696 reviews" "
Rating 2 - Terrible. 170 out of 696 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

William

Stayed 3 nights in Aug 2024

6/10 Okay

Markesha

Liked: Staff & service
Disliked: Property conditions & facilities
Work
It's nice and okay, but it needs some work. The smell needs to go and a update on the entire building needs work. Front desk was nice, but work needs to be done immediately
Stayed 1 night in Aug 2024

4/10 Poor

Gaarett

Nasty
Stayed 1 night in Aug 2024

6/10 Okay

Jonathan

Stayed 2 nights in Jul 2024

6/10 Okay

Thomas D.

Travelled with partner
The property seemed used and old.
Stayed 1 night in Jul 2024

2/10 Terrible

Keith

Travelled with group
Disliked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

2/10 Terrible

Tobias

Disliked: Cleanliness, staff & service, property conditions & facilities
Sheet
Stayed 1 night in Jul 2024

4/10 Poor

Angie

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Our room had cobwebs in the corner visible over the chair. Also the smell of weed in the hallways was pretty constant. Don’t ask for a new towel or it will cost you $1.75. Staff was friendly and nice though during our stay.
Stayed 2 nights in Jul 2024

8/10 Good

Brooke

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff here was very friendly and it was quiet. However, the room and hotel were quite dirty and run down and the halls reeked of marijuana. Cost effective if you need a bed to crash in and can get past the ick.
Stayed 1 night in Jul 2024

10/10 Excellent

PHILLIP

Stayed 1 night in Jul 2024

6/10 Okay

Larry, Milwaukee

Business traveller
Liked: Staff & service
Put us right by the back exit, noisy all night with guests going in and out
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel experience
This is my very worst experience ever. We booked weeks ahead and paid in full. However when we arrived we were told that they do not have the room we reserved and sent us away. The manager did not try to help us at all. We did try to reach extended stay america help line. I talked to 3 reps including the supervisor and we were told that they will help us file a complaint which takes 48 hrs. For thw night they told us to reach out to hotels.com as hotels.com took our money.
Stayed 1 night in Jul 2024

2/10 Terrible

Kerri, Aurora

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked a room online, after arriving and waiting over 45 minutes for a team member to arrive to check in guest ahead of me. It was my turn to check in, I was unappologetically told "you need to ask Expedia for a refund, we have no rooms clean for you." Unacceptable after driving to hotel which was paid for ahead of time and confirmed. Then we have to call for a staff member to arrive at lobby. Terrible customer service for anyone to experience with no professionalism.
Stayed 1 night in Jul 2024

2/10 Terrible

Carmen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Never Again
Staff was nice. The room on the other hand was horrible. Carpet was nasty, dressers and counter tops were peeling. The entrance door to room and bathroom were hard to open and close. The AC rattled and didn’t cool the room. Even after a disinfecting the room I still laid on a blanket from my trunk. Truly in need of an upgrade. I would have left if I could have gotten a refund.
Stayed 1 night in Jun 2024

10/10 Excellent

Kate

Travelled with family, Travelled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Bathmakaussiga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Jun 2024

2/10 Terrible

Jacqueline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Ashley

Stayed 2 nights in Jun 2024

10/10 Excellent

DWayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Joe

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom floor sticky spots filled with dirt and debris, couldn't walk around barefoot without our feet getting filthy, the room had an extremely musty odor. But the fridge was clean and worked properly and there were no bed bugs
Stayed 2 nights in May 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Scary
Run down. Smelled of urine in the lobby and throughout hallways. The elevator was rickety. As I found my way through the long scary hallway , I noticed several doors on rooms were cracked, a couple people were walking the halls going in and out of other rooms. When I entered the room I found unbelievably run down bed and furniture. There was black electrical tape used to hold a drawer shut. I inspected the bathroom which along with the rest of the room, looked to be last updated from the late 70’s. It appeared as if someone had attempted to break the door down to the bathroom one time, with no repair even attempted. I immediately called hotels.com representative and sent her pictures. I explained I did not feel safe staying at this pre paid room. The rep stayed on the phone with me as I exited the hotel. When I was safely in my car, she attempted to contact the hotel, without getting an answer. I sent photos to the rep, which then apologized for my bad experience and said she would file a claim and start the process of a refund for me.
Stayed 1 night in May 2024

10/10 Excellent

Courtney, Bridgeview

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 1 night in Mar 2024

6/10 Okay

Shawana

Stayed 2 nights in Apr 2024

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They didn’t have a room for me
Stayed 2 nights in Apr 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service
Arrived on Friday. Out side my door there was a sparkplug on the floor. Left on Tuesday, it was still there. There was food in the fridge from the previous resident. The carpet was not vacuumed, nor the floors swept. Windows had no screens. I could continue, but i see no point. If that isnt enough to explain my utter disappointment, more words wont make a difference.
Stayed 4 nights in Apr 2024