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Holiday Inn Chicago - Elk Grove, an IHG Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Chicago - Elk Grove, an IHG Hotel

Indoor pool
Desk, iron/ironing board, rollaway beds, free WiFi
Desk, iron/ironing board, rollaway beds, free WiFi
Bar (on property)
Room amenity

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1000 Busse Rd, Elk Grove Village, IL, 60007
  • TopGolf Chicago
    5 min drive
  • Alexian Brothers Medical Center
    6 min drive
  • Allstate Arena
    7 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    12 min drive

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Accessible Tub)

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility Roll-In Shower)

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Accessible (Mobility Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator

Room amenity

Standard Room, 2 Queen Beds, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator

Room amenity

Standard Room, 1 King Bed, Refrigerator

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Similar properties

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Breakfast included
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Parking included
3.9 out of 5, Good, (1009)
The price is AU$165
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About the area

Elk Grove Village

With a stay at Holiday Inn Chicago - Elk Grove, an IHG Hotel in Elk Grove Village, you'll be within a 10-minute drive of Allstate Arena and Woodfield Mall. .This hotel is 7.1 mi (11.5 km) from Donald E. Stephens Convention Center and 2.1 mi (3.4 km) from Ned Brown Forest Preserve.

What's nearby

  • Allstate Arena - 7 min drive - 6.7 km
  • LEGOLAND® Discovery Center - 9 min drive - 8.5 km
  • Woodfield Mall - 9 min drive - 9.0 km
  • Donald E. Stephens Convention Center - 11 min drive - 11.6 km
  • Rosemont Theatre - 11 min drive - 11.9 km

Getting around

  • Wood Dale Station - 8 min drive
  • Remote Parking Station - 10 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 12 min drive

Restaurants

  • ‪Portillo's Elk Grove Village - ‬11 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Burger King - ‬19 min walk
  • ‪Cubano Bros - ‬3 min drive
  • ‪Wendy's - ‬5 min walk

About this property

Holiday Inn Chicago - Elk Grove, an IHG Hotel

Hotel in Elk Grove Village with a fitness center and a 24-hour front desk
Holiday Inn Chicago - Elk Grove, an IHG Hotel offers 160 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 160 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
At Holiday Inn Chicago - Elk Grove, an IHG Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Elk Grove Village? This hotel has 6781 square feet (630 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Holiday Inn Chicago - Elk Grove, an IHG Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: USD 15 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space (6781 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per stay
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 per person
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Elk Grove
Elk Grove Chicago
Elk Grove Holiday Inn
Holiday Inn Chicago Elk Grove
Holiday Inn Elk Grove
Holiday Inn Elk Grove Chicago
Holiday Inn Elk Grove Hotel
Holiday Inn Elk Grove Hotel Chicago
Elk Grove Village Holiday Inn
Holiday Inn Chicago Elk Grove Hotel Elk Grove Village
Holiday Inn Elk Grove Village
Holiday Inn Chicago Elk Grove Hotel
Holiday Inn Chicago Elk Grove Elk Grove Village

Holiday Inn Chicago - Elk Grove, an IHG Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 362 out of 1001 reviews" "
Rating 8 - Good. 259 out of 1001 reviews" "
Rating 6 - Okay. 150 out of 1001 reviews" "
Rating 4 - Poor. 99 out of 1001 reviews" "
Rating 2 - Terrible. 131 out of 1001 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Alfredo

Stayed 1 night in Aug 2024

2/10 Terrible

HARITH

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst property maintenance
Stayed 4 nights in May 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, friendly staff!
Stayed 1 night in Jul 2024

10/10 Excellent

Kazuki

Stayed 1 night in Aug 2024

6/10 Okay

Quinn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I stayed here because my other accommodations fell through and originally was going to stay 5 nights but decided to move on to another hotel for other 4 nights. The room i checked into had water damage and stains on the sheets and pillows. It also had a weird smell. I was able to switch rooms quickly and easily which was nice but the sheets in the new room also had stains but only on one side so I decided to stick with it. When I went to take a shower, there was hair all up in the shower curtains. The property is worn down and in need of updating which they seem to be in the process of doing which is good. The restaurant has good food, I had a chicken sandwich that was a great size. It was nice to have a filling meal after a long day.
Stayed 1 night in Aug 2024

10/10 Excellent

Eduardo

Stayed 1 night in Aug 2024

4/10 Poor

Johnny

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor managment , employees not helpful.. front desk employees not trained
Stayed 6 nights in Jul 2024

10/10 Excellent

Zbigniew

Stayed 2 nights in Jul 2024

8/10 Good

Lucia

Liked: Cleanliness, staff & service
It was not well cleaned
Stayed 2 nights in Aug 2024

4/10 Poor

Cristopher

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Paul

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled musty, there was a water leak either from the AC or refrigerator that had soaked the carpet. The hotel grounds were unkempt, unmowed grass, garbage in the parking lot, broken furniture, the lobby was about 85 degrees when we walked in. The morning after our stay, there was no continental breakfast because of issues with the kitchen. The front desk staff was totally oblivious to all of the issues.
Stayed 1 night in Jul 2024

4/10 Poor

Julia, Rochester

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean and facilities are breaking
Stayed 1 night in Aug 2024

2/10 Terrible

Sandra

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing Stay at Holiday Inn Elk Grove Chicag
I recently had the displeasure of staying at Holiday Inn I must say, it was a truly disappointing experience. From the moment I entered the room, it was evident that cleanliness was not a priority at this establishment. The bedskirts were stained and looked like they hadn't been washed in ages. The room itself was full of dust, giving the impression that it had not been properly cleaned in quite some time. The bathroom was no better - the water in the shower was not draining properly, leaving me standing in a pool of water during my entire shower. To make matters worse, there was only one shampoo bottle in the bathroom and it was already one and a half empty, a clear sign of lack of attention to detail in housekeeping. Overall, my stay at [Hotel Name] was extremely unhygienic and far below the expectations I have for any accommodation. I would not recommend this hotel to anyone looking for a clean and comfortable place to stay. It is clear that management needs to address these cleanliness issues promptly in order to provide a satisfactory experience for their guests.
Stayed 1 night in Aug 2024

6/10 Okay

Chanel

Stayed 2 nights in Aug 2024

2/10 Terrible

Yu

Disliked: Cleanliness, amenities, property conditions & facilities
We had fond memories of the Holiday Inn from a visit several years ago, but our recent experience was deeply disappointing. The hotel's condition has noticeably deteriorated. The elevator interiors were worn and the floors throughout the hotel were unclean, with visible trash. Attempts to mask the unpleasant odors with overpowering air fresheners were inadequate and only added to the discomfort. The first room we were assigned had a pervasive bad smell; even the sheets smelled like unwashed feet. Although we were moved to another room without an apology from the staff, the new room, while slightly better, still had its issues. It lacked basic amenities like a soap dish, and the towels appeared as if they had not been washed. Additionally, the disposable cups were wrapped in broken plastic, raising concerns about hygiene. Breakfast was a letdown and did not meet the usual Holiday Inn standards. It was far below what one would expect from such an establishment. After checking out and reading similar negative reviews online, it's clear that our experience was not an isolated incident. It's disappointing to see such a decline in quality. If it weren't for the high ratings from the past, this year’s rating would surely be well below average, certainly not the current 7.4!
Stayed 1 night in Jul 2024

4/10 Poor

Paul, Saint Charles

Liked: Staff & service
Disliked: Cleanliness
I got what I paid for. Was looking for a cheap place for one night. Room was good, no complaints there. Rest of the place was dirty. Hallway had stains and broken glass and black hand prints all over the carpet. Lobby had confetti and popped balloons all over the floor. Not sure why no staff was cleaning it. It was there the entire time we had “breakfast”. The “breakfast” is the worst I have ever seen at a hotel. I prepaid $5 when I booked the room. The entire breakfast consisted of cereal, milk, bruised apples, bagels, and mini muffins. No orange juice or eggs or anything like the breakfast in the Holiday Inn brochures.
Stayed 1 night in Jul 2024

6/10 Okay

Cecilia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I paid for breakfast but no one checked my voucher so there was no point of me paying because people that didn’t pay got to eat. But the breakfast was not good either. Very disappointing. Only some muffins and bagels. Toaster wasn’t even working properly.
Stayed 1 night in Jul 2024

4/10 Poor

Michael

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hallways and elevator smelled. Curtains were ripped. Lobby furniture was dirty. The beds were very comfortable. More than anything, this hotel is due for a remodel.
Stayed 1 night in Jul 2024

2/10 Terrible

Megan

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unkept and dirty. Mild in the hotel bathroom. The shower head and the caulk in the tub
Stayed 1 night in Jul 2024

4/10 Poor

Micaela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Encontre una araña peligrosa en mi abitacion y no desalluno
Stayed 1 night in Jul 2024

6/10 Okay

Richard

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Gross stuff in the mini fridge.
Stayed 1 night in Jul 2024

10/10 Excellent

Niloofar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, clean and economic.
Stayed 3 nights in May 2024

4/10 Poor

Jose

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Did not expect this
The first room they tried to give us seem like there was a flood or sprinkler went off and the bed had water stains on the carpet , bed, pillow and walls and wall paper was coming off. The whole first floor smelled like mold. They gave us another room on the third floor and it was decent but all in all the stay was a disappointment.
Stayed 3 nights in Jul 2024

6/10 Okay

Kathy

Disliked: Cleanliness, property conditions & facilities
The outside patio had nice seating but the grounds were not taken care of all grown up, you tell at one point it was nice. Also had to let the desk know if we wanted our room cleaned and I did but I guess housekeeping was not notified, I had to go ask for clean towels and toilet paper. Our room was only cleaned one time for our stay.
Stayed 5 nights in Jul 2024

10/10 Excellent

Beberly

Liked: Cleanliness, staff & service, property conditions & facilities
This is so much better then Red Lion
Stayed 1 night in Jul 2024