Homewood Suites by Hilton Chicago Downtown/Magnificent Mile

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Homewood Suites by Hilton Chicago Downtown/Magnificent Mile

Exterior
Seasonal outdoor pool
View from room
Flat-screen TV, MP3 dock
Full-sized fridge, microwave, cookware/dishes/utensils

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Gym
    Gym

Explore the area

Map
152 E Huron St, Chicago, IL, 60611
  • Northwestern Memorial Hospital
    1 min walk
  • Michigan Avenue
    1 min walk
  • Chicago Water Tower
    4 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    37 min drive

Room options

Suite, 1 Bedroom, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

King, Studio Suite, 1 King Bed, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, City View

  • City view
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Lake View (Hearing)

  • 43 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

King, Suite, 1 Bedroom, Lake View

  • 43 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, City View (Hearing)

  • City view
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 Bedroom, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Lake View (Roll-In Shower)

  • 43 sq m
  • Lake view
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Chicago

With a stay at Homewood Suites by Hilton Chicago Downtown/Magnificent Mile, you'll be centrally located in Chicago, steps from Michigan Avenue and 12 minutes by foot from Chicago Riverwalk. .This hotel is 0.8 mi (1.2 km) from Lake Michigan and 0.3 mi (0.4 km) from State Street.

What's nearby

  • Michigan Avenue - 1 min walk - 0.1 km
  • Chicago Riverwalk - 12 min walk - 1.1 km
  • Chicago Theatre - 16 min walk - 1.4 km
  • Millennium Park - 16 min walk - 1.4 km
  • Navy Pier - 4 min drive - 2.7 km

Getting around

  • Chicago Station (Red Line) - 7 min walk
  • Millennium Station - 16 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Gino's East - ‬1 min walk
  • ‪Beatrix - ‬1 min walk
  • ‪Panera Bread - ‬2 min walk
  • ‪RAMEN-SAN Deluxe - ‬1 min walk

About this property

Homewood Suites by Hilton Chicago Downtown/Magnificent Mile

Hotel with free breakfast, steps from Michigan Avenue
Homewood Suites by Hilton Chicago Downtown/Magnificent Mile offers 127 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, and complimentary toiletries.

This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and safes.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 127 guestrooms, featuring kitchens with full-sized refrigerators/freezers and microwaves. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, and flat-screen televisions with premium TV channels provide entertainment. Conveniences include laptop-compatible safes and desks, and you can also request cribs/infant beds (complimentary).
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a computer station, and a 24-hour front desk. Planning an event in Chicago? This hotel has 3800 square feet (353 square meters) of space consisting of conference space and a meeting room.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

Arabic, Bosnian, Chinese (Cantonese), English, Filipino, French, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered valet parking on site (USD 69.00 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Archery
  • Billiards/pool table
  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station
  • Conference space (3800 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • MP3 dock
  • Premium channels

Food and drink

  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 2 to May 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 69.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Chicago Downtown/Magnificent Mile Hotel
Homewood Suites Hilton Downtown/Magnificent Hotel
Homewood Suites Hilton Chicago Downtown/Magnificent Mile
Homewood Suites Hilton Downtown/Magnificent
Homewood Suites Hilton Chicago Downtown/Magnificent Mile Hotel
Homewood Suites Hilton Downtown/Magnificent Mile Hotel
Homewood Suites Hilton Chicago Downtown/Magnificent Mile
Homewood Suites Hilton Chicago Downtown/Magnificent Mile Hotel
Homewood Suites Hilton Downtown/Magnificent Mile Hotel
Homewood Suites Hilton Chicago Downtown/Magnificent Mile
Homewood Suites Hilton Downtown/Magnificent Mile

Homewood Suites by Hilton Chicago Downtown/Magnificent Mile Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 479 out of 1000 reviews" "
Rating 8 - Good. 292 out of 1000 reviews" "
Rating 6 - Okay. 117 out of 1000 reviews" "
Rating 4 - Poor. 63 out of 1000 reviews" "
Rating 2 - Terrible. 49 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Carolann, Bloomington

Travelled with family
Liked: Staff & service
Elevator wasn’t working very well. So walking down from the 18th floor was tiring.
Stayed 2 nights in Aug 2024

2/10 Terrible

Omar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible customer service in the breakfast area
Stayed 10 nights in Aug 2024

4/10 Poor

Ann

Travelled with family
Disliked: Staff & service, property conditions & facilities
The elevator was terrible , we wait so long before we can get one , the kitchen service people were terrible , no customer service whatsoever
Stayed 7 nights in Aug 2024

10/10 Excellent

Winona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

adolfo

Liked: Cleanliness
Stayed 2 nights in Aug 2024

4/10 Poor

Samir

Stayed 3 nights in Aug 2024

6/10 Okay

Karla

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Elevators HAVE to be improved. The waiting time is just ridiculous.
Stayed 7 nights in Aug 2024

4/10 Poor

Tara

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pros: All of the staff people I encountered--from housekeeping to front desk to valet--were lovely and helpful. The location is convenient. The cons: You will wait for an ETERNITY for an elevator to your room. (This is especially problematic if you are trying to get to a work appointment on time or waiting with young children.) There is siren noise all night long (it's even loud from the higher floors). The complimentary breakfast was largely inedible. The hotel and rooms are only moderately clean. We had an ADA suite our first night (it was the only room available when I booked). I don't currently need any ADA accomodations, but I noticed many features of the room that would have made getting around challenging for a person who used a mobility device--including the fact that the clearance between the window and the foot of the bed was barely 18 inches wide. All of the artwork had been removed from the walls which made it extra sad. The AC/heat unit leaked and left a huge puddle on the carpeting. We moved rooms on the second night to a regular suite and it was much better/cleaner, but still not great. If it had been more reasonably priced, the value might have been okay, but for what we paid it was ridiculous (even for a large city). I would not stay here again.
Stayed 3 nights in Aug 2024

8/10 Good

Joyce

Travelled with family
Disliked: Property conditions & facilities
Chicago
Location was ok. Bit of a walk to the River but no big deal it gives you a chance to view the scenery. Close to Restaurants Shopping and Bars. As everyone mentions the elevator service is terrible. Hotel is a bit dated bit our room was cleaned everyday.
Stayed 8 nights in Aug 2024

8/10 Good

LaTaja, Chicago

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Aleisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, kitchen facilities are helpful. Breakfast was good but a lot of bugs flying around the food. Kids loved the pool. Wait times at peak for the lift was crazy but its well documented Our longest wait at 8.45am was 20 minutes.
Stayed 3 nights in Aug 2024

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Ok, for 1 night.
The location of this hotel is great, and the room was clean but outdated. I stayed in this hotel a few years ago and had a good experience. It appears that it hasn't been touched since then. The hallways were dirty and cluttered. The first thing that struck me was how dirty the room doors were, and they appeared as though they had not been painted since the place opened. The breakfast in the morning was good and had a lot to offer. I read a lot of the negative reviews on the elevators. The waits were a bit long but not as unreasonable as some said. Overall, I would say this hotel is fine for an overnight stay due to its location. I would not stay here for multiple nights.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2024

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
While we did not get the lake view room we’d reserved through Expedia, our city view room was acceptable and the price was adjusted accordingly. We didn’t spend a lot of time in our room, but it was comfortable and the location downtown was great. Breakfast was included and a good start to the day.
Stayed 3 nights in Jun 2024

8/10 Good

Zoie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff were excellent, close to all ammenities. Elevator took a while to come to the floors ( i belei e the service elevator was down) our room was not ready on checkin
Stayed 4 nights in Jul 2024

10/10 Excellent

Alexander

Stayed 1 night in Jul 2024

4/10 Poor

David Joseph

Travelled with family
Disliked: Cleanliness
Elevator HELL
The elevators are a nightmare. Expect to wait up to 30 minutes to get from one floor to another. The pool was disgusting and needs a serious upgrade. The surrounding pool deck was covered in hair and filth and the floor was destroyed and disgusting. The rooms and staff were nice but not worth the money AT ALL.
Stayed 2 nights in Jul 2024

4/10 Poor

Nina

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was lacking a bit in upkeep and cleanliness, elevators were an issue (as has been mentioned), but the staff was awesome!
Stayed 2 nights in Jul 2024

6/10 Okay

Rajesh

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
No one ever picked the phone. No bell cart avaiable. Elevators wait yime was so long. Took up to 25 minutes
Stayed 5 nights in Jul 2024

4/10 Poor

Volkan

Disliked: Staff & service, property conditions & facilities
big elevator problem
Stayed 15 nights in Jul 2024

4/10 Poor

Danielle

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The hotel is in a great location and there’s a beautiful view of both of the lake and the city. We were looking forward to using the pool, but it was not clean or safe. There were tiles on the pool deck that were actually broken and lifted up with muddy grout spread where you had to walk. They just stuck a floor sign over and left it. Also, the elevators weren’t working properly and it could take up to 20 minutes to get an elevator. because of this way too many people were jamming themselves in the elevators. Several people missed breakfast because they close it promptly despite the elevators being broken. I would not recommend staying here again
Stayed 1 night in Jul 2024

4/10 Poor

Karen

Stayed 3 nights in Jul 2024

4/10 Poor

Karen

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The property was experiencing a massive system outage when we were there. The staff did their best in trying to manage everything manually. However we waited close to an hour and a half to check in. We were limited to just ONE key that didn’t work for anything but the room. They also couldn’t accommodate extra requests like asking repeatedly for two extra pillows and coffee refill. Breakfast was also subpar and completely picked over just one hour after service started. The elevator was also extremely slow. The positive was the location. And the size and cleanliness of the room.
Stayed 3 nights in Jul 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jul 2024

4/10 Poor

Elizabeth

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Rooms were spacious. Elevator was a nightmare!!! So busy and had to wait forever. The front desk was unresponsive to calls. The rooftop pool was nice but a lot smaller than I was expecting. Overall, it was okay.
Stayed 2 nights in Jul 2024