Level Chicago - River North

4.0 star property

Photo gallery for Level Chicago - River North

Premium bedding, pillow-top beds, in-room safe, individually furnished
Premium bedding, pillow-top beds, in-room safe, individually furnished
Outdoor spa tub
Premium bedding, pillow-top beds, in-room safe, individually furnished
Premium bedding, pillow-top beds, in-room safe, individually furnished

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Gym
  • Air conditioning
  • Kitchen

Explore the area

Map
369 W Grand Ave, Chicago, IL, 60654
  • Merchandise Mart
    ‪7 min walk‬
  • State Street
    ‪10 min walk‬
  • Michigan Avenue
    ‪16 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

Junior Suite, 2 Bedrooms

  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 Bedroom (& Office)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms

  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

Executive Suite, 1 Bedroom

  • 62 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Deluxe Suite, 2 Bedrooms

  • 95 sq m
  • Sleeps 4
  • 2 King Beds

Suite (Level)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Deluxe Suite, 1 Bedroom

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

Suite (Level)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Junior Room, 2 Bedrooms

  • 77 sq m
  • Sleeps 4
  • 2 King Beds

Similar properties

About the area

Chicago

A stay at Level Chicago - River North places you in the heart of Chicago, within a 10-minute walk of Merchandise Mart and State Street. .This hotel is 0.8 mi (1.4 km) from Michigan Avenue and 0.9 mi (1.5 km) from Chicago Riverwalk.

What's nearby

  • Merchandise Mart - 7 min walk
  • Michigan Avenue - 16 min walk
  • Chicago Riverwalk - 17 min walk
  • Willis Tower - 18 min walk
  • Millennium Park - 2 min drive

Getting around

  • Chicago Halsted Station - 4 min drive
  • Merchandise Mart Station - 8 min walk
  • Chicago Midway Airport (MDW) - 30 min drive

Restaurants

  • ‪East Bank Club Exercise Programs - ‬4 min walk
  • ‪Sound Bar - ‬5 min walk
  • ‪Gene & Georgetti - ‬3 min walk
  • ‪Ground Up Coffee - ‬5 min walk
  • ‪Electric Hotel - ‬5 min walk

About this property

Level Chicago - River North

Hotel with a fitness center, a short walk to Merchandise Mart
Level Chicago - River North offers 99 accommodations with washers/dryers and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 99 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your pillowtop bed comes with premium bedding. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including a fitness center, a seasonal outdoor pool, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and barbecue grills.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Wheelchair-accessible parking available

Things to do

  • Bike rentals
  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool
  • Washer/dryer

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Outdoors

  • BBQ grill(s)
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Hairdryer
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Local meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Desk
  • Free local calls
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Washer and dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per night
  • Destination fee: USD 22.32 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

The seasonal pool will be open from May 01 to September 30

Property is also known as

Level Chicago River North
Level Chicago River Chicago
Level Chicago - River North Hotel
Level Chicago - River North Chicago
Level Chicago - River North Hotel Chicago

Level Chicago - River North Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 313 out of 449 reviews
Rating 8 - Good. 66 out of 449 reviews
Rating 6 - Okay. 33 out of 449 reviews
Rating 4 - Poor. 17 out of 449 reviews
Rating 2 - Terrible. 20 out of 449 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Butch

Stayed 2 nights in Nov 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view and access to downtown was perfect I highly recommend for work or pleasure loved it thank you for everything
Stayed 5 nights in Nov 2024

10/10 Excellent

Graydon

Stayed 1 night in Oct 2024

2/10 Terrible

Christie

Stayed 2 nights in Nov 2024

8/10 Good

Tanya, Vancouver

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice , clean hotel with fantastic views and helpful staff. The staff was very quick to resolve a problem we had on the first night.
Stayed 4 nights in Oct 2024

6/10 Okay

Kathy

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It was ridiculous that the check in deposit was $400. I wouldn’t have paid it any mind, however the room was already so dirty and had some damages. Front desk was patient and accommodating. There were stains on the carpet and dust everywhere. Towels were stained, floor shower was dirty.
Stayed 2 nights in Nov 2024

4/10 Poor

William

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous accommodations. I absolutely love staying here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Lamar

Stayed 1 night in Oct 2024

10/10 Excellent

Errol Joseph

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chi Town
We had a great time awesome views. No room service, however door dash came in handy.
Stayed 4 nights in Oct 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Jamie

Travelled with partner
Not happy they said parking was $65 and charged my card $85
Stayed 1 night in Oct 2024

10/10 Excellent

Anastasia

Stayed 2 nights in Sep 2024

10/10 Excellent

Heather

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

TANYA

Liked: Cleanliness, staff & service, property conditions & facilities
I had an excellent time
Stayed 1 night in Oct 2024

10/10 Excellent

Jashawn

Liked: Property conditions & facilities
Amazing
Stayed 1 night in Oct 2024

10/10 Excellent

willis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
will be staying here every time i’m in chicago
Stayed 2 nights in Oct 2024

10/10 Excellent

Joshua

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

8/10 Good

Kiesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Fatima

Stayed 1 night in Oct 2024

6/10 Okay

Nicole

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
One of the staff members were really rude to me not sure if it got handled or not
Stayed 1 night in Oct 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here!
Stayed 2 nights in Oct 2024

10/10 Excellent

Allison

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Level river north was great!! We had a party of 6; 3 adults and 3 teens. There was enough room for everyone and their “stuff” (luggage, shopping bags, beauty products etc.). We felt safe even when we went out after dark. The amenities are beautiful, clean, and maintained well. Uber was a must as it was a busy weekend and the busses seemed to be running late all the time. Great stay! I would defiantly book this suite again!
Stayed 1 night in Oct 2024