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Palmer House a Hilton Hotel

4.0 star property

Photo gallery for Palmer House a Hilton Hotel

Indoor pool
Fitness facility
Point of interest
Premium bedding, pillow-top beds, minibar, in-room safe
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Housekeeping
  • Bar

Explore the area

Map
17 E Monroe St, Chicago, IL, 60603
  • Millennium Park
    ‪3 min walk‬
  • Art Institute of Chicago
    ‪5 min walk‬
  • Grant Park
    ‪14 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

In-room business centre

Deluxe Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed, Non Smoking

  • 93 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, 2 Bathrooms

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 2 Double Beds, 2 Bathrooms

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 2 Double Beds, Accessible, Bathtub

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds

In-room business centre

Deluxe Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room - 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room - 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room - 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room - 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium 2 Double Mobility Accessible (Tub)

In-room business centre

Premium 2 Double Mobility Accessible (Tub)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, Accessible, Non Smoking (Roll-in Shower)

  • 93 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room business centre

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room business centre

Room, 2 Double Beds, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Non Smoking (Roll-in Shower)

In-room business centre

Room, Non Smoking (Roll-in Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking (Parlor)

In-room business centre

Suite, 2 Bedrooms, Non Smoking (Parlor)

  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, Multiple Beds, Non Smoking

  • 93 sq m
  • Sleeps 8
  • 3 King Beds

View all photos for Deluxe Room -1 King Bed

In-room business centre

Deluxe Room -1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 2 Double Beds, Non Smoking

  • 93 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room - 1 King Bed

In-room business centre

Deluxe Room - 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Hip & Historic)

In-room business centre

Room, 1 King Bed, Non Smoking (Hip & Historic)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium 2 Bed 2 Bath - 1 Room

In-room business centre

Premium 2 Bed 2 Bath - 1 Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, Accessible, Non Smoking (Roll-in Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, pillow-top beds, minibar, in-room safe

Room, Accessible, Bathtub

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Parlor, No Bed)

Premium bedding, pillow-top beds, minibar, in-room safe

Room (Parlor, No Bed)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, Accessible, Non Smoking (Roll-in Shower)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds, Accessible, Bathtub

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hilton Chicago

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (1786)
The price is AU$533
for 1 room
includes taxes & fees
30 Apr - 1 May
Hilton Chicago

About the area

Chicago

Palmer House a Hilton Hotel is centrally located in Chicago, a 3-minute walk from Millennium Park and 5 minutes by foot from Art Institute of Chicago. .This spa hotel is 0.3 mi (0.5 km) from Cloud Gate and 0.6 mi (1 km) from Willis Tower.

What's nearby

  • Millennium Park - 3 min walk - 0.3 km
  • Art Institute of Chicago - 5 min walk - 0.5 km
  • Chicago Theatre - 8 min walk - 0.7 km
  • Willis Tower - 11 min walk - 0.9 km
  • Grant Park - 14 min walk - 1.2 km

Getting around

  • Monroe Station (Red Line) - 1 min walk
  • Millennium Station - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive

Restaurants

  • ‪Miller's Pub - ‬1 min walk
  • ‪University Club of Chicago - ‬2 min walk
  • ‪The Gage - ‬3 min walk
  • ‪Jimmy's Gyros & Grill - ‬3 min walk
  • ‪Palmer House Hilton Executive Floor Lounge - ‬1 min walk

About this property

Palmer House a Hilton Hotel

Historic hotel with a full-service spa and a 24-hour health club
Palmer House a Hilton Hotel offers 1641 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels, video-game consoles, and pay movies.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at PH has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Make yourself at home in one of the 1641 guestrooms featuring minibars. Your pillowtop bed comes with premium bedding. Cable programming along with video-game consoles are provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an indoor pool, and bicycles to rent. Additional amenities at this hotel include concierge services, gift shops/newsstands, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Chicago? This hotel has 130000 square feet (12077 square meters) of space consisting of a conference center and 77 meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge between 6:30 AM and 11:00 AM on weekdays.
Lockwood Lobby Bar - This lobby lounge specializes in American cuisine. Happy hour is offered.
Lockwood Express - This café serves breakfast, lunch, and light fare. Open daily.
Lockwood Restaurant - This restaurant serves breakfast only. Open select days.
Potter's Bar - This cocktail bar specializes in American cuisine. Open select days.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered parking on site (USD 57 per night; includes in/out privileges)
  • Covered valet parking on site (USD 85 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lockwood Express
  • Lockwood Lobby Bar
  • Lockwood Restaurant
  • Potter's Bar

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 77 meeting rooms
  • Business centre
  • Conference centre (130,000 square foot of space)
  • Coworking space

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.00 per stay
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 30 per person
  • Covered self parking fee: USD 57 per night (in/out privileges)
  • Covered valet parking fee: USD 85 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 40 per stay
  • Rollaway bed fee: USD 45.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 5:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 13 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Palmer
Hilton Palmer House
House Hilton
Palmer Hilton
Palmer Hilton House
Palmer House
Palmer House Hilton
Palmer House Hilton Chicago
Palmer House Hilton Hotel
Palmer House Hilton Hotel Chicago
Chicago Palmer House Hilton
Hilton Hotel Palmer
Palmer House Chicago
The Palmer House Hilton Hotel Chicago
The Palmer House Hilton
Palmer House A Hilton
Palmer House a Hilton Hotel Hotel
Palmer House a Hilton Hotel Chicago
Palmer House a Hilton Hotel Hotel Chicago

Palmer House a Hilton Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 926 out of 1687 reviews
Rating 8 - Good. 335 out of 1687 reviews
Rating 6 - Okay. 212 out of 1687 reviews
Rating 4 - Poor. 121 out of 1687 reviews
Rating 2 - Terrible. 93 out of 1687 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sherri, Toledo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is BEAUTIFUL! The staff was great! We had one plan a day for our 4 day stay and we walked to all of our dates! The Walnut Room Day -Lunch and shopping, The Art Museum Day - Explore and Learn. The Candlelight Concert and Grand Dinner Day. The Millenium Park Day - Brunch and Park Day! We walked to all of these and everything was so close. The lobby is a great place to hangout and meet new friends, grab a bite to eat and drink. The vibe in the hotel is just so good that I will never forget this wonderful trip.
Stayed 3 nights in Jan 2025

6/10 Okay

Kayla

Liked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Catherine

Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girls weekend
I had been here 15 years ago with my now husband and it's just like I remembered it!! This time went to stay with some girlfriends and we all had a blast.
Stayed 2 nights in Jan 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Meriah

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again!
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Nice stay
Nice hotel. Very nice restaurants on the property.
Stayed 2 nights in Dec 2024

4/10 Poor

Bozhong

Stayed 2 nights in Nov 2024

8/10 Good

Brad

Stayed 2 nights in Dec 2024

2/10 Terrible

Kathleen

Travelled with family
Palmer House cancelled my reservation I gifted my Wife because she did not have possession of the card used to book the trip leaving her stranded in Chicago with no hotel. I'm having difficulty getting a refund as i did not want to cancel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Catherine

Stayed 1 night in Dec 2024

8/10 Good

Feni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Yonghe

Stayed 2 nights in Dec 2024

10/10 Excellent

Nora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is just majestic ♡ it's 100 percent a romantic getaway we will be back ♡
Stayed 7 nights in Dec 2024

10/10 Excellent

Dr Gregory

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Joey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience. Best hotel in downtown Chicago.
Stayed 1 night in Jan 2025

8/10 Good

Edward

Liked: Cleanliness, property conditions & facilities, room comfort
The waiting is the hardest part
We keep staying here and keep encountering the same issue: The check in line is always HUGE!! Not inconveniently huge but crazy huge. At least 50 people. I’ve never encountered anything close to this anywhere else. We dropped off our luggage, went out and checked in when we got back. Other than that it’s a good hotel. They’ve compartmentalized the lobby too much but now I’m just complaining
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location right next to Millennium Park
Stayed 2 nights in Dec 2024

4/10 Poor

Pauline

Stayed 1 night in Dec 2024

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Theresa

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The bathroom had hair on the floor, and two rubber bands for hair. The floor also didn't look like it was vacuumed.
Stayed 2 nights in Dec 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic
Lovely building. Great location. Very comfortable. Iconic and will stay again.
Stayed 1 night in Jan 2025

2/10 Terrible

Theodor

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Aneesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024