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Sheraton Suites Chicago O'Hare

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Suites Chicago O'Hare

Terrace/patio
Lobby sitting area
32-inch flat-screen TV with digital channels, TV, pay films
Exterior
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

Map
6501 N Mannheim Rd, Rosemont, IL, 60018
  • Allstate Arena
    10 min walk
  • Harry Caray's Italian Steakhouse
    1 min walk
  • Multi-Modal Facility Station
    6 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    9 min drive

Room options

View all photos for Club Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Club Suite, 1 Bedroom

  • 47.8 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Club Suite, 1 Bedroom

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 47.8 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 46.3 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Holiday Inn Chicago O'Hare – Rosemont, an IHG Hotel

Pool
Free airport shuttle
Pet-friendly
Free WiFi
4.4 out of 5, Excellent, (1647)
The price is AU$180
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Holiday Inn Chicago O'Hare – Rosemont, an IHG Hotel

About the area

Rosemont

Located in Rosemont (O'Hare), Sheraton Suites Chicago O'Hare is within a 5-minute drive of Allstate Arena and Rivers Casino. .This hotel is 1.4 mi (2.3 km) from Lake Park and 2.2 mi (3.5 km) from Donald E. Stephens Convention Center.

What's nearby

  • Allstate Arena - 10 min walk
  • Rivers Casino - 2 min drive
  • Donald E. Stephens Convention Center - 4 min drive
  • Rosemont Theatre - 4 min drive
  • Fashion Outlets of Chicago - 6 min drive

Getting around

  • Multi-Modal Facility Station - 6 min walk
  • Rosemont O'Hare Transfer Station - 10 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 9 min drive

Restaurants

  • ‪Rivers Casino - ‬2 min drive
  • ‪Allstate Budweiser Brewhouse - ‬17 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Culver's - ‬18 min walk
  • ‪Chipotle Mexican Grill - ‬15 min walk

About this property

Sheraton Suites Chicago O'Hare

Suburban Rosemont hotel in O'Hare with free airport shuttle
Sheraton Suites Chicago O'Hare offers 296 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Rosemont hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 296 guestrooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with digital programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
Grab a bite to eat at FLIGHT, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge and are served each morning.
FLIGHT - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Starbucks Cafe - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 4:00 AM to 11:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily: USD 12-20 for adults and USD 12-20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • FLIGHT
  • Starbucks Cafe

Things to do

  • 24-hour fitness centre

Family friendly

  • Corner/local shop
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 86
  • Hand-held shower head
  • Handrails in hallways
  • Hallway handrail height (centimetres): 86
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Height-adjustable showerhead
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 75
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
The airport shuttle picks up at Door 3 in the Shuttle Center at O’Hare Airport.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 to 20 for adults, and USD 12 to 20 for children
  • Fee for in-room wireless internet: USD 6.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 39 per night (in/out privileges)
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Chicago O'Hare Airport
Sheraton Chicago O'Hare Airport Hotel
Sheraton Suites Chicago O'Hare Hotel Rosemont
Sheraton Suites Chicago O'Hare Hotel
Sheraton Suites Chicago O'Hare Rosemont
Sheraton Suites Chicago O'Hare
Sheraton Suites Chicago O'hare
Sheraton Suites Chicago O'Hare Hotel
Sheraton Suites Chicago O'Hare Rosemont
Sheraton Suites Chicago O'Hare Hotel Rosemont

Sheraton Suites Chicago O'Hare Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 660 out of 1004 reviews" "
Rating 8 - Good. 175 out of 1004 reviews" "
Rating 6 - Okay. 75 out of 1004 reviews" "
Rating 4 - Poor. 41 out of 1004 reviews" "
Rating 2 - Terrible. 53 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

LaMont

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay; close to airport; beware parking fees
Nice room! One of the TVs did not work. The room phone handset did not work; was told that they did not have any more batteries and to use the speaker function… Do not understand why a guest would have to pay to park on site. However, very close to rental car return; I dropped car off and walked back to the hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Cynthia, Benton Harbor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & roomy
Stayed 1 night in Sep 2024

10/10 Excellent

Erica

Liked: Cleanliness, property conditions & facilities, room comfort
Room was spacious and clean. Would stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Pengnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

delores

Travelled with family
Always stay there when flying out of O’Hare the next day!! Very nice stay!!
Stayed 1 night in Sep 2024

10/10 Excellent

Madonna

Stayed 2 nights in Aug 2024

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Jose

Liked: Cleanliness, staff & service
Rennovations going on. Workers everywhere and lobby covered with canvas. Parking lot gates not working; anyone could enter, but I still had to pay $30 a night for parking. Pizza was premade with added ingredients. Staff was courteous, room service/cleaning was excellent. Bar tenders were excellent.
Stayed 3 nights in Aug 2024

10/10 Excellent

Scarlet

Liked: Cleanliness, staff & service, property conditions & facilities
Great property near the airport!
Stayed 1 night in Sep 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle drivers were AMAZING, especially Ray, who was so kind and gave us so much guidance throughout our stay - it was our very first time in Chicago! Malack was another incredible employee that helped us out SO much during our stay! So kind, personable, helpful in anything we needed! We had a fabulous time and look forward to coming back!
Stayed 5 nights in Aug 2024

10/10 Excellent

Thomas, Sault Sainte Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and I felt safe!
Stayed 2 nights in Aug 2024

10/10 Excellent

Isabella

Stayed 2 nights in Aug 2024

10/10 Excellent

Lauren

Stayed 2 nights in Aug 2024

6/10 Okay

Dan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cheap and noisy airport hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again for sure! Huge room with separate bedroom. There is a frig but no microwave. A tip: take the hotel shuttle to O'hare. a quick walk through the terminal will take you to a beautiful Blue Line station where you can then get pretty much anywhere in the city.
Stayed 3 nights in Aug 2024

6/10 Okay

SAMUEL

Stayed 1 night in Aug 2024

10/10 Excellent

Chasity

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The door to the hotel was hard to open and toilet is too low. Besides those two concerns very nice room and bed was extremely comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Raymond, Glendale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is kept very cold.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Stayed 1 night in Aug 2024

6/10 Okay

FEISAL

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Room was ok, but very noisy in the hotel from the atrium bar which is in the middle of the rooms and constructing taking place the entire time. We asked for a towel and hangers the night we got in and it took 4 reminder calls and more an hour to get them. Lady at the desk said we need to pay for water in the room even though it says on the card under the water that it is complementary. Probably wouldn't stay there again.
Stayed 5 nights in Aug 2024