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Sheraton Suites Chicago O'Hare

3.5 star property

Photo gallery for Sheraton Suites Chicago O'Hare

Lobby
Terrace/patio
32-inch flat-screen TV with digital channels, TV, pay films
Reception
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
6501 N Mannheim Rd, Rosemont, IL, 60018
  • Allstate Arena
    ‪10 min walk‬
  • Wolff's Flea Market
    ‪14 min walk‬
  • Rivers Casino
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪9 min drive‬

Room options

View all photos for Club Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Club Suite, 1 Bedroom

  • 47.8 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Club Suite, 1 Bedroom

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 47.8 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 46.3 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Sonesta Chicago O'Hare Airport Rosemont

  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1551)
The price is AU$303
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Sonesta Chicago O'Hare Airport Rosemont

About the area

Rosemont

Located in Rosemont (O'Hare), Sheraton Suites Chicago O'Hare is within a 5-minute drive of Allstate Arena and Rivers Casino. .This hotel is 1.4 mi (2.3 km) from Lake Park and 2.2 mi (3.5 km) from Donald E. Stephens Convention Center.

What's nearby

  • Allstate Arena - 10 min walk
  • Rivers Casino - 2 min drive
  • Donald E. Stephens Convention Center - 4 min drive
  • Rosemont Theatre - 4 min drive
  • Fashion Outlets of Chicago - 6 min drive

Getting around

  • Multi-Modal Facility Station - 6 min walk
  • Rosemont O'Hare Transfer Station - 10 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 9 min drive

Restaurants

  • ‪Rivers Casino - ‬2 min drive
  • ‪Allstate Budweiser Brewhouse - ‬17 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Culver's - ‬18 min walk
  • ‪Chipotle Mexican Grill - ‬15 min walk

About this property

Sheraton Suites Chicago O'Hare

Suburban Rosemont hotel in O'Hare with free airport shuttle
Sheraton Suites Chicago O'Hare offers 296 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Rosemont hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 296 guestrooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with digital programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
Grab a bite to eat at FLIGHT, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge and are served each morning.
FLIGHT - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Starbucks Cafe - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 4:00 AM to 11:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily: USD 12-20 for adults and USD 12-20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • FLIGHT
  • Starbucks Cafe

Things to do

  • 24-hour fitness centre

Family friendly

  • Corner/local shop
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 86
  • Hand-held shower head
  • Handrails in hallways
  • Hallway handrail height (centimetres): 86
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Height-adjustable showerhead
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 75
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
The airport shuttle picks up at Door 3 in the Shuttle Center at O’Hare Airport.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 to 20 for adults, and USD 12 to 20 for children
  • Fee for in-room wireless internet: USD 6.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 39 per night (in/out privileges)
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Chicago O'Hare Airport
Sheraton Chicago O'Hare Airport Hotel
Sheraton Suites Chicago O'Hare Hotel Rosemont
Sheraton Suites Chicago O'Hare Hotel
Sheraton Suites Chicago O'Hare Rosemont
Sheraton Suites Chicago O'Hare
Sheraton Suites Chicago O'hare
Sheraton Suites Chicago O'Hare Hotel
Sheraton Suites Chicago O'Hare Rosemont
Sheraton Suites Chicago O'Hare Hotel Rosemont

Sheraton Suites Chicago O'Hare Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 660 out of 1002 reviews
Rating 8 - Good. 177 out of 1002 reviews
Rating 6 - Okay. 76 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 50 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Valeria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large comfortable room
Large comfortable room. Which allowed us to leave our child sleeping in bedroom and use the other room to watch tv; without disturbing
Stayed 1 night in Nov 2024

10/10 Excellent

Farhaj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Club Suite, lots of room, great staff.
Stayed 1 night in Nov 2024

2/10 Terrible

Robert

Stayed 1 night in Nov 2024

10/10 Excellent

hua

Business traveller
Liked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Cyril

Stayed 1 night in Oct 2024

8/10 Good

isis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great but I left a wallet behind with cards and didn’t notice till a week out. I called and apparently nobody found it. I know exactly where I put it in the room. Disappointed in myself and also how it didn’t then up in the lost and found in there end when it was left there.
Stayed 1 night in Nov 2024

6/10 Okay

Aubrey

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

José

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Place
Stayed 1 night in Nov 2024

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks a lot for stuff , they are very polite for fast check in
Stayed 1 night in Nov 2024

8/10 Good

Shawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arranged in a pinch due to missed flight connection. Overall it was a good experience though the cross trained in-house Starbucks needs to refresh staff on food prep- the croissant egg sandwich was stone cold inside.
Stayed 1 night in Oct 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Randall, lodi

Stayed 1 night in Nov 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we've ever stayed in. ( Worldwide )
Stayed 1 night in Nov 2024

8/10 Good

Tyaka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall okay. rooms need updating.
Stayed 2 nights in Aug 2024

8/10 Good

Steve

Stayed 1 night in Oct 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience
We were only there for 15 hours but had a good experience and would stay there again. Room was very large and bed was very comfortable.
Stayed 1 night in Oct 2024

6/10 Okay

Zhaohe

Business traveller
Liked: Staff & service
cleaner pillow please
Stayed 1 night in Oct 2024

2/10 Terrible

Drew

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Bertrand

Stayed 1 night in Oct 2024

10/10 Excellent

Keith

Travelled with group
Wasn't sure what to expect being in the city area but check in was a breeze. Staff was very friendly and helpful. Anytime I'm going to be in this area again, this property will be my first choice.
Stayed 1 night in Oct 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor amenities for the price
Room was big and spacious but .... 1) there were no available outlets in the living room. 2) The phone didn't work. 3) One of the lamps didn't work. 4) When I wanted to reheat some food, I was told this huge hotel did not have a single microwave available, not even a public one in the lobby. Will not return.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024