Comfort Inn & Suites

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn & Suites

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets
Indoor pool
Lobby
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
3700 N Wilke Rd, Arlington Heights, IL, 60004
  • Kemper Lakes Golf Club
    7 min drive
  • Arlington International Racecourse
    8 min drive
  • Chevy Chase Country Club
    10 min drive
  • Chicago, IL (PWK-Chicago Executive)
    15 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Arlington Heights

With a stay at Comfort Inn & Suites in Arlington Heights, you'll be in the suburbs, within a 15-minute drive of Woodfield Mall and Wolff's Flea Market. .This hotel is 17.5 mi (28.1 km) from Lake Michigan and 21 mi (33.8 km) from Naval Base Great Lakes.

What's nearby

  • Kemper Lakes Golf Club - 7 min drive - 6.4 km
  • Schaumburg Convention Center - 11 min drive - 12.9 km
  • LEGOLAND® Discovery Center - 12 min drive - 13.9 km
  • Schaumburg Medieval Times - 12 min drive - 14.4 km
  • Woodfield Mall - 13 min drive - 14.3 km

Getting around

  • Wheeling Station - 7 min drive
  • Chicago, IL (PWK-Chicago Executive) - 15 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Portillo's Arlington Heights - ‬18 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪Rokbonki Japanese Steak House - ‬17 min walk
  • ‪Sonic Drive-In - ‬3 min drive

About this property

Comfort Inn & Suites

Suburban hotel with free breakfast and a 24-hour fitness center
Comfort Inn & Suites offers 152 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 152 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include complimentary newspapers and coffee/tea makers, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, babysitting, and a fireplace in the lobby.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. A complimentary continental breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Arlington Heights? This hotel has 1121 square feet (104 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:30 AM
  • 1 coffee shop/cafe

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Babysitting services
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge (on request)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (1121 square feet)
  • Meeting rooms - 2

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Lever door handles
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge (on request)

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Local maps
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges USD 100 for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.00 per night
  • Credit card charges are subject to a surcharge of USD 100

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Comfort Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 410 out of 1014 reviews" "
Rating 8 - Good. 250 out of 1014 reviews" "
Rating 6 - Okay. 125 out of 1014 reviews" "
Rating 4 - Poor. 118 out of 1014 reviews" "
Rating 2 - Terrible. 111 out of 1014 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Melisa

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I would have known that the hotel is being renovated while we stayed there I would have stayed some where else . We had no microwave no iron no safe no handle on the glass door to go outside . Had to ask for a hair dryer . Why have guest if the hotel isn’t ready ?? Shower was clogged .. I complained about the clog nobody ever came to fix it . Asked for the room to be cleaned while we was out .. got back 5 hours later and still no clean room . Went to reception to complain then we finally had the room cleaned while we waited in the dirty pool area . Definitely would not return till possibly fully renovated. It seems like the people renovating the hotel are living in the upstairs rooms . Some looked very shady . Saving the best for last … huge barking dog in next room . Not even sure if pets allowed??
Stayed 3 nights in Aug 2024

10/10 Excellent

Roel

Stayed 1 night in Aug 2024

10/10 Excellent

Tamara

Stayed 1 night in Aug 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty sheets and clogged toilet
Stayed 1 night in Aug 2024

2/10 Terrible

Tanisha

Business traveller, Travelled with family
Disliked: Property conditions & facilities
Never again
This hotel is in the mist of renovating, so I was understanding at first. However we get in the room and the sheets had dried blood and was dirty. They change the room and it was better at first. The next day we asked for room service and towels. We never received it. Went to a military graduation and came back to a dirty room with the sale dirty linen and towels we asked to be changed. The entire stay was a mess and still didn’t get any services. I had to go to the desk this morning and say “We never received our clean linen and towels.”! The guy looked appalled.
Stayed 3 nights in Aug 2024

2/10 Terrible

rochelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty dried blood on comforter, hair in tub not ours. Two men watching teenage daughter if I wasn’t there probably would of snatch her into there room. Expedia pictures said there was a a hot tub no hot tub, pool was dirty. Renovating breakfast sucked.
Stayed 3 nights in Aug 2024

6/10 Okay

Wayne

Travelled with pets
Liked: Staff & service
Disliked: Amenities
Under construction, but I was not told when I made a reservation that the fitness center was closed. Shower did not work, so only a bath was available. The staff was very nice and apologetic, but that did not make up for the inconveniences. They forgot to cook the breakfast sausages. They just took the frozen sausages and put them in the serving tray to eat. Wait a year until the remodeling is done before you go there. It will be nice when finished.
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Short stay
Room was fine, wasn’t super clean. But for a short stay it was fine. photos did not match the pool area. No hot tub available and pool was not clean.
Stayed 2 nights in Aug 2024

4/10 Poor

Heather

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I understand they are under renovations but to have mold in the rooms and you can smell it in the ac units is horrible
Stayed 3 nights in Aug 2024

6/10 Okay

william

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Pretty run down.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Jennifer

Stayed 1 night in Jul 2024

8/10 Good

Migdalia

Liked: Staff & service
Nice Room, TV Status Lose everyday cause off storm. It's going to be a nice place to stay after construction. Need to have room clean everyday. Yes, I would go back to stay.
Stayed 4 nights in Jul 2024

8/10 Good

Tamara

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Jill

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing. Will never stay there again. Charged me a deposit and never returned it. It's not right You didnt save me any money.it ended up being more than it should of. They had construction.going on there and at 8:30 pm they were still doing the construction.
Stayed 1 night in Jul 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff very nice people around
Stayed 4 nights in Jul 2024

2/10 Terrible

Raffat

Stayed 2 nights in Jul 2024

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities
N/a
Stayed 1 night in Jul 2024

8/10 Good

Lynetta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Russell

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Leonard

Stayed 1 night in Jul 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good hotel and in the right location.
Stayed 1 night in Jul 2024

8/10 Good

peter

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
The renovated room was very nice The building is updating rooms. Someday it may be nice. Breakfast was horrible. Only scrambled eggs no breakfast meats or breads, Thank Buda, they had coffee (old) Cleaning staff woke me up with our “Do Not Disturb” sign hangin’ on the knob AND We were checking out that morning
Stayed 2 nights in Jul 2024

10/10 Excellent

Lynetta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Craig, Maricopa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was under renovation. Dirt/dust everywhere. When I checked in, I was given a room # and key card. When I arrived at the room, it was already occupied. New room assigned that was OK. Breakfast was in the construction zone and no attempt was made to clean the dust from the tables/food serving area. The chairs for food service were FILTHY!! Stained and dirty. No offers to compensate for the construction. Never again.
Stayed 1 night in Jul 2024