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The Chicago Hotel Collection River North

3.0 star property

Photo gallery for The Chicago Hotel Collection River North

Building design
Deluxe Queen
Signature Suite
Interior
Signature Suite

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Parking available
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
312 W. Chestnut St., Chicago, IL, 60610
  • State Street
    ‪11 min walk‬
  • Michigan Avenue
    ‪14 min walk‬
  • Chicago Water Tower
    ‪14 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Queen

Deluxe Queen

Deluxe Queen

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Full

Premium bedding, in-room safe, individually decorated

Classic Full

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Double

Signature Double

Signature Double

  • 21 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Classic Double

Classic Double

Classic Double

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Suite

One Bedroom Suite

One Bedroom Suite

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Signature Loft

Signature Loft

Signature Loft

  • 48 sq m
  • Sleeps 7
  • 2 Double Bunk Beds and 1 Twin Bunk Bed

View all photos for Signature Kitchenette

Signature Kitchenette

Signature Kitchenette

  • 47 sq m
  • Sleeps 5
  • 2 Double Bunk Beds

View all photos for Signature Quad

Premium bedding, in-room safe, individually decorated

Signature Quad

  • 24 sq m
  • Sleeps 6
  • 2 Double Bunk Beds

View all photos for Deluxe Kitchenette

Premium bedding, in-room safe, individually decorated

Deluxe Kitchenette

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Queen

Signature Queen

Signature Queen

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Two Bedroom Suite

Two Bedroom Suite

Two Bedroom Suite

  • 53 sq m
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Double Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 48 sq m
  • Sleeps 6
  • 3 Double Beds and 1 Queen Bed

View all photos for Premium Room, Kitchenette

Premium bedding, in-room safe, individually decorated

Premium Room, Kitchenette

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

  • Sleeps 2
  • 1 King Bed

Similar properties

Restaurant

The Chicago Hotel Collection - Magnificent Mile

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
3.7 out of 5, Good, (1010)
The price is AU$588
for 1 room
includes taxes & fees
18 Mar - 19 Mar
The Chicago Hotel Collection - Magnificent Mile

About the area

Chicago

Located in Chicago (Downtown Chicago), The Chicago Hotel Collection River North is within a 15-minute walk of Michigan Avenue and State Street. .This hotel is 1.3 mi (2.1 km) from Chicago Riverwalk and 1.7 mi (2.8 km) from Millennium Park.

What's nearby

  • Michigan Avenue - 14 min walk
  • Chicago Riverwalk - 2 min drive
  • Chicago Theatre - 2 min drive
  • Millennium Park - 3 min drive
  • Navy Pier - 5 min drive

Getting around

  • Chicago Station (Brown Line) - 3 min walk
  • Chicago Clybourn Station - 4 min drive
  • Chicago Midway Airport (MDW) - 31 min drive

Restaurants

  • ‪Griddle 24 - ‬3 min walk
  • ‪Headquarters Beercade - ‬3 min walk
  • ‪Bismilahi Restaurant - ‬3 min walk
  • ‪Dollop Coffee & Tea - ‬4 min walk
  • ‪Starbucks - ‬3 min walk

About this property

The Chicago Hotel Collection River North

Hotel with a fitness center, near Michigan Avenue
The Chicago Hotel Collection River North offers 52 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include showers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 52 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features an arcade/game room, a fireplace in the lobby, and a banquet hall.
Featured amenities include express check-out, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Uncovered self parking on site (USD 34.95 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Things to do

  • Access to nearby health club
  • Arcade/games room
  • Fitness centre

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Business services

  • Coworking spaces
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Shared microwave
  • Shared fridge
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch smart TV
  • Digital channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

More

  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 1:00 AM
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's OpenKey mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 65 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125.00 per accommodation, per stay
  • Service fee: 18 percent
  • Resort fee: USD 58.65 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Laundry facilities

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 34.95 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Property Registration Number 60610

Property is also known as

FieldHouse Jones
The Chicago Collection River
The Chicago Hotel Collection River North Hotel
The Chicago Hotel Collection River North Chicago
The Chicago Hotel Collection River North/Mag Mile
The Chicago Hotel Collection River North Hotel Chicago

The Chicago Hotel Collection River North Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 182 out of 425 reviews
Rating 8 - Good. 77 out of 425 reviews
Rating 6 - Okay. 46 out of 425 reviews
Rating 4 - Poor. 36 out of 425 reviews
Rating 2 - Terrible. 84 out of 425 reviews

8.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful hotel, staff was extremely helpful and kind. Had so much to offer and it has beautiful views as well
Stayed 1 night in Nov 2024

6/10 Okay

Amanda, Portage

Liked: Cleanliness, property conditions & facilities
Front desk staff was unable to help me. They were not very helpful at all.
Stayed 1 night in Nov 2024

8/10 Good

Jamie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was wonderful, better than home. Very comfortable beds, next to the L, but still really quiet. The kitchen on the lower level was cooking show worthy, I could see having a family gathering there and being able to use the industrial kitchen with multiple sinks and ovens to prepare a family meal. Expedia marked it as a $70 fee due at property it's actually $49.95/night resort fee. We could not take advantage of the resort fee except the six free beverages since we only stayed one night. Use spot hero ahead of time if you want cheaper parking, many open lots around. Staff was friendly.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Jesus

Disliked: Staff & service, property conditions & facilities
Horrible
Stayed 1 night in Nov 2024

2/10 Terrible

Khadejha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia charged me $75
Stayed 1 night in Nov 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be prepared for fees. Apparently it's a common thing for Chicago. Even though it was communicated when booking, there are signs at check-in from frustrated patrons. And I get it -- all the junk fees attached to the price of a hotel stay exceed the cost of the actual reservation. The rooms were small, but nicely appointed. The themed decor was appreciated. The area around the hotel was walkable, but be prepared to pay for parking -- since obviously that premium service isn't included in all the fees charged...smh
Stayed 2 nights in Nov 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
The shared spaces were very nice and convenient. The rooms were clean and adequate amenities. The staff was super friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the theme.
Stayed 1 night in Nov 2024

2/10 Terrible

Angel

Disliked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Sonu, Frisco

Disliked: Cleanliness
the metro train line was just next to the window. i couldn’t sleep whole night due to train noise that kept coming very loud whole night
Stayed 1 night in Nov 2024

10/10 Excellent

sammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Jerry

Stayed 1 night in Oct 2024

10/10 Excellent

Owen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel! Loved how the room was set up, very utilitarian but was perfect for what we needed! Very clean and had an artistic style. 2nd floor hallway was designed wonderfully.
Stayed 1 night in Oct 2024

2/10 Terrible

Grayson

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Refund
I would like to have both rooms refunded due to the fact an employee off the bar attacked me and my friends throwing whiskey glasses at us. None of ur staff did anything to stop them nobody felt safe staying there. I need a full refund
Stayed 1 night in Oct 2024

8/10 Good

brad

Liked: Cleanliness
So far, so good.
Stayed 1 night in Oct 2024

6/10 Okay

Jenette

Very basic. Simply a place to rest your head.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kimberly Cole Williams

Travelled with family
Liked: Staff & service, property conditions & facilities
It was ok I wouldn’t consider it luxury at all but fine for one night after a wedding and we had five people so it was cool. The rail was next door I didn’t hear it at all. The bar was also next door and it was loud but not all night. Wasn’t super clean. Loved the room set up but could have been cleaner.
Stayed 1 night in Oct 2024

10/10 Excellent

Yesenia

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Love the theme, location, staff, check in is always welcoming and friendly.
Stayed 1 night in Oct 2024

8/10 Good

Axel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was unique. The rooms a little small, but clean. The reception staff were very friendly and helpful. I didn’t like not having staff on site 24 hours. If you need something there is a 24 hour “emergency” number, but what constitutes an emergency? We had a situation that came up and we did not call. This ended up with a large extra fee being charged to our account. The management was unwilling to discuss a compromise to this issue. So, if in doubt, call the emergency number. Overall a nice place but would not stay again because of that situation. Once burned twice shy.
Stayed 1 night in Oct 2024