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voco Chicago Downtown - Riverwalk by IHG

3.5 star property

Photo gallery for voco Chicago Downtown - Riverwalk by IHG

Exterior
Property video
Lobby
Food and drink
In-room safe, desk, laptop workspace, free cots/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
350 W Wolf Point Plaza Building, Chicago, IL, 60654
  • Place, Merchandise Mart
    ‪1 min walk‬
  • Place, Chicago Riverwalk
    ‪11 min walk‬
  • Place, Michigan Avenue
    ‪13 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds (Bath Shower Combination)

City view

Premium Room, 2 Queen Beds (Bath Shower Combination)

9.0 out of 10
Wonderful
(54 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Chicago Skyline View)

City view

Standard Room, 1 King Bed (Chicago Skyline View)

9.8 out of 10
Exceptional
(31 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

In-room safe, desk, laptop workspace, free cots/infant beds

Standard Room, 1 King Bed (Walk-In Shower)

9.2 out of 10
Wonderful
(25 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Walk-In Shower)

In-room safe, desk, laptop workspace, free cots/infant beds

Premium Room, 1 King Bed (Walk-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Chicago Skyline View)

City view

Premium Room, 1 King Bed (Chicago Skyline View)

8.8 out of 10
Excellent
(63 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible)

City view

Premium Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Hearing Accessible (Chicago Skyline View)

City view

Grand Room, 1 King Bed, Hearing Accessible (Chicago Skyline View)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible

Room amenity

Standard Room, 1 King Bed, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Hearing Accessible

Room amenity

Premium Room, 2 Queen Beds, Hearing Accessible

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Hearing Accessible

Room amenity

Premium Room, 1 King Bed, Hearing Accessible

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

City view

Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Designer toiletries, hair dryer, towels, soap

Grand Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Designer toiletries, hair dryer, towels, soap

Premium Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible Bathtub, City View (Mobility Accessible)

Designer toiletries, hair dryer, towels, soap

Premium Room, 2 Queen Beds, Accessible Bathtub, City View (Mobility Accessible)

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

Designer toiletries, hair dryer, towels, soap

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed (Chicago Skyline View)

City view

Grand Room, 1 King Bed (Chicago Skyline View)

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, City View

City view

Premium Room, 2 Queen Beds, City View

8.2 out of 10
Very good
(44 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Room amenity

Premium Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

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About the area

Chicago

Voco Chicago Downtown - Riverwalk by IHG is centrally located in Chicago, a 3-minute walk from Merchandise Mart and 13 minutes by foot from Chicago Riverwalk. .This hotel is 0.9 mi (1.5 km) from Michigan Avenue and 1.1 mi (1.8 km) from Millennium Park.

What's nearby

  • Merchandise Mart - 1 min walk - 0.1 km
  • Chicago Theatre - 11 min walk - 1.0 km
  • Chicago Riverwalk - 11 min walk - 1.0 km
  • Michigan Avenue - 13 min walk - 1.1 km
  • Millennium Park - 16 min walk - 1.4 km

Getting around

  • Merchandise Mart Station - 5 min walk
  • Millennium Station - 17 min walk
  • Chicago Midway Airport (MDW) - 41 min drive

Restaurants

  • ‪Gibsons Italia - ‬8 min walk
  • ‪East Bank Club - Grill - ‬4 min walk
  • ‪Blue Bottle Coffee - ‬1 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Starbucks - ‬3 min walk

About this property

voco Chicago Downtown - Riverwalk by IHG

Voco Chicago Downtown - Riverwalk by IHG offers 293 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 293 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite at Waterview, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon for a fee.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Chicago? This hotel has 25000 square feet (2323 square meters) of space consisting of conference space and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
Waterview - Onsite restaurant. Guests can enjoy drinks at the bar.
Riverbend Market - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 63 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 26 to 32 for adults and USD 16 to 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Riverbend Market
  • Waterview

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room cot
  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 15 meeting rooms
  • 25,000 square feet of conference space
  • Business centre

Outdoors

  • On the riverwalk
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Renovated entire property - July 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 26 to 32 for adults, and USD 16 to 23 for children
  • Covered self parking fee: USD 63 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Voco Downtown
voco Chicago Downtown
voco Chicago Downtown by IHG
Voco Chicago Riverwalk By Ihg
voco Chicago Downtown an IHG Hotel
voco Chicago Downtown - Riverwalk by IHG Hotel
voco Chicago Downtown - Riverwalk by IHG Chicago
voco Chicago Downtown - Riverwalk by IHG Hotel Chicago

voco Chicago Downtown - Riverwalk by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2423 out of 3723 reviews
Rating 8 - Good. 666 out of 3723 reviews
Rating 6 - Okay. 296 out of 3723 reviews
Rating 4 - Poor. 156 out of 3723 reviews
Rating 2 - Terrible. 182 out of 3723 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Araceli

Travelled with partner
Liked: Cleanliness
Friendly staff, nice, clean, and big room
Stayed 2 nights in Dec 2025

10/10 Excellent

Acacia

Stayed 2 nights in Jan 2026

2/10 Terrible

Vip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Embarrassing hotel in a great location. Ghetto clientele that made the stay horrible.
Stayed 1 night in Dec 2025

10/10 Excellent

LaShay

Stayed 2 nights in Jan 2026

10/10 Excellent

Xiomara

Travelled with partner
The room was really nice and the workers were so awesome!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Muhammad

Stayed 2 nights in Jan 2026

2/10 Terrible

Gerardo

Stayed 2 nights in Jan 2026

10/10 Excellent

Maria

Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Dec 2025

10/10 Excellent

Raynea

Stayed 1 night in Jan 2026

10/10 Excellent

Oscar

Stayed 1 night in Jan 2026

10/10 Excellent

Katrice

Stayed 2 nights in Jan 2026

10/10 Excellent

Aniya

Stayed 4 nights in Dec 2025

10/10 Excellent

Tiffany, Merrionette Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Ekaterina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great service and location. Breakfast is delicious but not included.
Stayed 4 nights in Nov 2025

10/10 Excellent

Chantelle

Stayed 2 nights in Dec 2025

6/10 Okay

Michelle

Liked: Cleanliness, amenities
The stay was overall good. Great location and beautiful views. The room is nice and the staff is incredibly friendly. However there were a few things we ran into. Our room was cold and we needed to keep the heat cranked all the time and even still, there was ice/frost inside our windows and felt breezy. When I called to ask, they just said it was “because it’s Chicago”. It was very cold outside, and we were on the 20th floor, so I suppose that makes sense. But it really was very drafty in there. Anything by the window was freezing cold. It also had a weird smell that really made me stuffed up and was irritating for the kids too. Also, when we went down to the pool the first night, it was freezing cold. Apparently the heater had broke and it never did get fixed. My kids were really disappointed as this was a main thing they were looking forward to and I booked it because of the pool. When I asked about it the second night at the front desk, he did offer to give me the one night at a discount because it wasn’t fixed. That was very nice, but I think we should get a discount for all three nights seeing as the pool wasn’t working the entire time we were there and impacted our plans/expectations. We didn’t get housecleaning on the second day, only towels dropped inside our room but not enough for the three of us. And we ran out of toilet paper (they don’t keep the room stocked) with extra.
Stayed 3 nights in Dec 2025

6/10 Okay

Dylan

Stayed 2 nights in Dec 2025

10/10 Excellent

Fuad

Liked: Cleanliness, amenities, property conditions & facilities
Every single thing is good love to go back very soon
Stayed 3 nights in Dec 2025

10/10 Excellent

Ujjwol

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Love it !!
Stayed 1 night in Dec 2025

10/10 Excellent

beth, Olympia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loretta at the front desk was awesome! Overall great stay in an area I normally don’t stay in when visiting Chicago. Would recommend!
Stayed 3 nights in Dec 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
City view nice, Friendly and helpful staff. Was mentioned how it’s 2 lobby’s for check out was helpful.
Stayed 1 night in Dec 2025

8/10 Good

Sampath Srinivas

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean Rooms and Amenities
Stayed 1 night in Dec 2025

10/10 Excellent

Yuritza

Stayed 4 nights in Dec 2025

10/10 Excellent

Mercy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025