voco Chicago Downtown - Riverwalk by IHG

3.5 star property

Photo gallery for voco Chicago Downtown - Riverwalk by IHG

Bar (on property)
Property video
1 bedroom, in-room safe, desk, laptop workspace
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Breakfast available
  • Bar

Explore the area

Map
350 W Wolf Point Plaza Building, Chicago, IL, 60654
  • Merchandise Mart
    ‪2 min walk‬
  • Chicago Riverwalk
    ‪11 min walk‬
  • Michigan Avenue
    ‪13 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

Premium Room, 1 King Bed (Walk-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room

  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 2 Queen Beds, City View

8.2 out of 10
Very good
(32 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Chicago Skyline View)

9.8 out of 10
Exceptional
(22 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed (Chicago Skyline View)

9.6 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible Bathtub, City View (Mobility Accessible)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Hearing Accessible

10.0 out of 10
Exceptional
(5 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, Hearing Accessible

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Hearing Accessible

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, Hearing Accessible (Chicago Skyline View)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (Chicago Skyline View)

8.8 out of 10
Excellent
(50 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed (Walk-In Shower)

9.2 out of 10
Wonderful
(19 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds (Bath Shower Combination)

9.0 out of 10
Wonderful
(48 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

10.0 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About the area

Chicago

voco Chicago Downtown - Riverwalk by IHG is centrally located in Chicago, a 3-minute walk from Merchandise Mart and 13 minutes by foot from Chicago Riverwalk. .This hotel is 0.9 mi (1.5 km) from Michigan Avenue and 1.1 mi (1.8 km) from Millennium Park.

What's nearby

  • Merchandise Mart - 2 min walk - 0.2 km
  • Chicago Riverwalk - 11 min walk - 1.0 km
  • Michigan Avenue - 13 min walk - 1.1 km
  • Millennium Park - 16 min walk - 1.4 km
  • Art Institute of Chicago - 19 min walk - 1.6 km

Getting around

  • Merchandise Mart Station - 5 min walk
  • Millennium Station - 17 min walk
  • Chicago Midway Airport (MDW) - 36 min drive

Restaurants

  • ‪Blue Bottle Coffee - ‬1 min walk
  • ‪Gibsons Italia - ‬8 min walk
  • ‪East Bank Club Exercise Programs - ‬4 min walk
  • ‪Gene & Georgetti - ‬6 min walk
  • ‪Marshall's Landing - ‬4 min walk

About this property

voco Chicago Downtown - Riverwalk by IHG

Riverwalk hotel with a 24-hour fitness center and a sauna
voco Chicago Downtown - Riverwalk by IHG offers 293 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 293 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite at Waterview, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon for a fee.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Chicago? This hotel has 25000 square feet (2323 square meters) of space consisting of conference space and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
Waterview - Onsite restaurant. Guests can enjoy drinks at the bar.
Riverbend Market - Onsite coffee shop. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 61 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 26 to 32 for adults and USD 16 to 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Riverbend Market
  • Waterview

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Free cot
  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 15 meeting rooms
  • 25,000 square feet of conference space
  • Business centre

Outdoors

  • On the riverwalk
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Renovated entire property - July 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 26 to 32 for adults, and USD 16 to 23 for children
  • Covered self parking fee: USD 61 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Voco Downtown
voco Chicago Downtown
voco Chicago Downtown by IHG
Voco Chicago Riverwalk By Ihg
voco Chicago Downtown an IHG Hotel
voco Chicago Downtown - Riverwalk by IHG Hotel
voco Chicago Downtown - Riverwalk by IHG Chicago
voco Chicago Downtown - Riverwalk by IHG Hotel Chicago

voco Chicago Downtown - Riverwalk by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1796 out of 2792 reviews
Rating 8 - Good. 508 out of 2792 reviews
Rating 6 - Okay. 234 out of 2792 reviews
Rating 4 - Poor. 124 out of 2792 reviews
Rating 2 - Terrible. 130 out of 2792 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley, Lorain

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved everything about the stay beautiful city view and more the bars and gym inside. What i disliked was how they told us to get a parking pass bring it back to the front desk to get scanned and we was fine but never said we would get charged for the parking and $170 was taken off my card so i had to call in and complain and the manager issued me the full refund back !
Stayed 3 nights in Feb 2025

4/10 Poor

Tabatha

Stayed 1 night in Mar 2025

8/10 Good

Timur

Stayed 1 night in Dec 2024

10/10 Excellent

Jong Geun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2025

10/10 Excellent

Nawal

Stayed 4 nights in Mar 2025

10/10 Excellent

Stephanie, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel aaa amazing, clean, staff were so good to us.
Stayed 4 nights in Mar 2025

10/10 Excellent

Terra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jimmy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay!

It was a wonderful room. A little outdated but very nice! Beautiful bar and buffet! A little store open 24/7 which was wonderful since we got in very late!
Stayed 1 night in Mar 2025

10/10 Excellent

Anuar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place
Stayed 3 nights in Mar 2025

10/10 Excellent

Anuar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Best service ever
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big hotel, great security, be wary of location

This is a MASSIVE hotel. It was packed for the weekend and I had some concerns about noise and crowd control at night. Unfortunately, an extremely large group of college kids were partying in rooms right next to mine. However, one call down to security and it was quickly and swiftly handled! Didn’t have any more issues the rest of the weekend, shout out to the security working, they really care about making everyone’s experience comfortable. Also beware, this hotel is located right down town, which means most business near by will be closed on the weekends. You will have to venture into river north to get to any food
Stayed 3 nights in Mar 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Overall Voco was a great hotel, it has cute views. T
Stayed 3 nights in Mar 2025

10/10 Excellent

GREGORY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. The bartender was informative and even offered his own personal phone charger to help my daughter. I am grateful for his help!
Stayed 1 night in Mar 2025

10/10 Excellent

Igor

Stayed 3 nights in Dec 2024

10/10 Excellent

Rashawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort

Do not waste your money

It was a Special trip for my son and I for Spring break. And from the moment we were greeted with a rude employee till we left with any sort of acknowledgment, this stay was one of the worst. Definitely not worth the money and to say I am extremely disappointed is an understatement. Rude employees that make you feel like you area bother if you ask questions. No housekeeping, then I was accused of lying. I will never be back.
Stayed 2 nights in Mar 2025

10/10 Excellent

Laquandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay , we will be back
Stayed 1 night in Mar 2025

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2025

8/10 Good

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a parking garage right across the street, it’s $62 a day. It may be cheaper to take the Metra downtown and walk to the hotel. The hotel is on the Chicago River and the area is beautiful. The rooms are nice, they have fridges but, no microwave. There are plenty of places to eat, all within a mile of the hotel. Midway airport is a 20 minute drive.
Stayed 4 nights in Mar 2025

10/10 Excellent

Soe

Stayed 1 night in Mar 2025

4/10 Poor

Bladimil

Liked: Cleanliness
Staff isn’t very quick, wifi was down very consistently
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Stayed 2 nights in Mar 2025

10/10 Excellent

Sherry Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to the Loop!
Stayed 2 nights in Mar 2025

10/10 Excellent

Tiffani

Stayed 3 nights in Feb 2025