We stayed for 5 days, and we asked for extra towels on the 3rd day because someone took all the towels. The lady at the desk was nice and did apologize. Door bottom stopper in the bathroom was not working, it finally came off. We put a small trash bag outside of our door and the cleaner didn't pick it up, was still there, when we came back that night. We bought ice cream, and the fridge has no freezer and they all melted. One thing, that we liked most was the shower.