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Room type Options Nightly price Book
Japanese Style Room, Lake side, Non Smoking
18 square metres
2 Twin Beds 2 Twin Futons
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types

Get an overview of this hotel
Boardwalk/promenade ryokan with a 24-hour front desk and a restaurant

Popular property highlights

Free WiFi
24-hour front desk
Concierge services

With a stay at Marukoma Onsen Ryokan in Chitose, you'll be 25.9 mi (41.7 km) from Sapporo Dome and 26.4 mi (42.4 km) from Odori Park. This ryokan is 26.9 mi (43.4 km) from Sapporo Clock Tower and 27 mi (43.5 km) from Former Hokkaido Government Office Building.

Make yourself at home in one of the 55 air-conditioned rooms featuring refrigerators and minibars. LCD televisions are provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include safes and a turndown service, and housekeeping is provided daily.

Be sure to enjoy recreational amenities including hot springs and karaoke. Additional features at this ryokan include complimentary wireless internet access, concierge services, and an arcade/game room.

Satisfy your appetite for lunch at Komakusa, a restaurant which specializes in Japanese cuisine, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.

Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator.

Languages spoken

  • English

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Hotel Amenities

Hotel Amenities

  • Lift
  • Concierge services
  • Shopping on site
  • Total number of rooms - 55
  • Breakfast available (surcharge)
  • Arcade/game room
  • Garden
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Meeting rooms
  • Free WiFi
  • Number of restaurants - 1
  • Snack bar/deli
  • Terrace
  • Karaoke
  • Water dispenser
  • Banquet hall
  • Kaiseki meal
  • Wheelchair accessible: No

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Arcade/game room
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Japanese

Room Amenities

Marukoma Onsen Ryokan offers 55 air-conditioned accommodations with safes and slippers. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and minibars. Bathrooms include showers, bidets, and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Fridge
  • Minibar
  • Daily housekeeping
  • Free toiletries
  • In-room safe
  • Turndown service
  • Bidet
  • Slippers
  • Shower only
  • Hair dryer (on request)
  • LCD TV
  • TV size (measurement) inch
  • Heating
  • Towels provided
  • Linens provided
  • Number of beds 4
  • Tatami (woven mat) floors

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.

Komakusa - This restaurant specializes in Japanese cuisine and serves breakfast and lunch.

Room service (during limited hours) is available.

Nearby Things to do

  • Hot springs on site

Spa Services

  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Yukata (Japanese robe)
  • Tattoo restrictions disclaimer

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at 7:30 PM

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Guests must contact this property in advance to reserve access to the public bathing facility. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash.

No rollaway/extra beds available

No cots (infant beds) available

Children stay free

Service animals are allowed

Service animals are exempt from fees/restrictions

Number of children who can stay for free – 2

Debit cards not accepted

Staffed front desk

Children stay free - maximum age 3

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1650 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Marukoma Onsen Ryokan Chitose
  • Marukoma Onsen Chitose
  • Marukoma Onsen
  • Marukoma Onsen Ryokan Ryokan
  • Marukoma Onsen Ryokan Chitose
  • Marukoma Onsen Ryokan Ryokan Chitose

We should mention

Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

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