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Hotel on the Cay

3.0 star property

Photo gallery for Hotel on the Cay

Superior Suite, Partial Ocean View
Superior Suite, Partial Ocean View | Living area
Superior Double Room
Superior Suite, Partial Ocean View | Beach/ocean view
Beach/ocean view

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Kitchen
  • Parking included
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
Protestant Cay, Christiansted, St. Croix, 822
  • St. Croix Government House
    ‪3 min walk‬
  • Sugar Beach
    ‪4 min drive‬
  • Buccaneer Beach
    ‪6 min drive‬
  • Christiansted (STX-Henry E. Rohlsen)
    ‪23 min drive‬

Room options

View all photos for Room (SUPERIOR PARTIAL OCEAN VIEW ROOM)

Room (SUPERIOR PARTIAL OCEAN VIEW ROOM)

Room (SUPERIOR PARTIAL OCEAN VIEW ROOM)

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, Partial Ocean View

Premium bedding, free WiFi, bed sheets

Superior Suite, Partial Ocean View

  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Deluxe Suite, 1 Bedroom, Ocean View

King Christian Hotel

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (388)
The price is AU$324
for 1 room
includes taxes & fees
6 May - 7 May
King Christian Hotel

About the area

Christiansted

When you a stay at Hotel on the Cay in Christiansted, you'll be on the beach, just steps from Protestant Cay and Protestant Cay Beach. .This beach hotel is 0.1 mi (0.1 km) from Old Danish Customs House and 0.1 mi (0.1 km) from D. Hamilton Jackson Park.

What's nearby

  • Fort Christiansvaern - 2 min walk - 0.2 km
  • St. Croix Government House - 3 min walk - 0.3 km
  • Sugar Beach - 4 min drive - 2.7 km
  • Buccaneer Beach - 6 min drive - 4.2 km
  • Buccaneer Golf Course - 7 min drive - 4.2 km

Getting around

  • Christiansted (SSB-St. Croix Seaplane Base) - 2 min drive

Restaurants

  • ‪Rum Runners - ‬18 min walk
  • ‪El Leon - ‬15 min walk
  • ‪shupe's on the boardwalk - ‬17 min walk
  • ‪The Mill - ‬17 min walk
  • ‪Singh's Fast Food - ‬20 min walk

About this property

Hotel on the Cay

Beachfront hotel for sun and fun
Hotel on the Cay offers 53 air-conditioned accommodations with coffee/tea makers and ceiling fans. Rooms open to balconies. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include showers.

This Christiansted hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 53 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include coffee/tea makers and ceiling fans, and housekeeping is provided once per stay.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include barbecue grills, a banquet hall, and a vending machine.
Wrap up your day with a drink at the bar/lounge.
Featured amenities include a computer station, multilingual staff, and luggage storage. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 27 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Cay Christiansted
Cay Hotel
Hotel Cay
Hotel Cay Christiansted
On The Cay Hotel
Hotel On The Cay St. Croix/Christiansted, U.S. Virgin Islands
On The Cay Christiansted
Hotel on the Cay Hotel
Hotel on the Cay Christiansted
Hotel on the Cay Hotel Christiansted

Hotel on the Cay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 232 out of 711 reviews
Rating 8 - Good. 231 out of 711 reviews
Rating 6 - Okay. 131 out of 711 reviews
Rating 4 - Poor. 60 out of 711 reviews
Rating 2 - Terrible. 57 out of 711 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Amazing location. Island views. Really nice beach.

Amazing location. Really nice beach. Careful on your balcony. Our handrail was in dangerous condition. Staff was friendly.
Stayed 1 night in Apr 2025

6/10 Okay

Eduardo

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Could be premier if they took care of the property

Long and short, time AC didn't work and Wi-Fi is either constantly disconnecting or unusably slow. There was construction materials around the front entrance and the pool was closed. If there was another hotel on the cay, this one would be closed if it remained in this condition. Now the good. Beautiful water view and 30 seconds from the beach. A short ferry ride to the board walk which is free for cay guest. Excellent if you don't mind a hot room with no Internet service with a beautiful view and access to the beach.
Stayed 3 nights in Apr 2025

10/10 Excellent

jillian

Stayed 4 nights in Feb 2025

8/10 Good

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property has tremendous potential but needs updating and a coat of paint. Everyone was really nice and the ride across the water was short and smooth. Fortunately repairs were underway and hopefully the next time we go it will be in much better condition.
Stayed 6 nights in Mar 2025

10/10 Excellent

JOHN JOSEPH

Stayed 3 nights in Feb 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, pleasant peaceful stay on the island. Nice folks in a clean environment.
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan William

Stayed 4 nights in Mar 2025

6/10 Okay

Sandra

Stayed 1 night in Mar 2025

8/10 Good

Lynn P.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

michelle

Stayed 1 night in Feb 2025

8/10 Good

michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is perfect for people who Love The beach! The beach is right out the door! View out of hotel room is amazing. If you like fancy and no beach then I would try Elsewhere.
Stayed 1 night in Feb 2025

10/10 Excellent

JOLANTA

Stayed 1 night in Nov 2024

8/10 Good

MABLE

Travelled with family, Business traveller
Liked: Cleanliness, amenities
On beach
Stayed 1 night in Feb 2025

8/10 Good

George

Travelled with partner
Had a great week in st Croix! The hotel on the cay was exactly as described in the reviews. Beautiful beach with beach bar and an excellent location next to the Christiansted boardwalk! The hotel is in disrepair and poorly maintained, which is why the nighty rates are low. If you can live with your room having issues (our AC went down), then it’s a great location at a discount.
Stayed 7 nights in Feb 2025

6/10 Okay

Jill

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We were not notified that the pool was not operating. The entire outside of property is run down. There is no elevator and no one to help with bags. We were on the 3rd floor. Our balcony door did not shut properly and rattled loudly in the wind. The room was spacious, clean, good shower. Beach and beach bar are spectacular. The quick water taxi was easy to navigate.
Stayed 7 nights in Feb 2025

6/10 Okay

Tanya

Stayed 3 nights in Feb 2025

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, room comfort

A great location for the price

The price needs to be considered when reviewing this hotel since the price is reasonable for the location. Yes, it is dated and a bit run down, but the apparently new owners are working on the place. The location is perfect, especially if you don’t want to rent a car, since the beach is beautiful and clean and all the amenities of town are a few quick ferry-ride minutes away. The beach bar is nice and the hotel staff were all friendly and accommodating. We hope they continue to upgrade and we hope to see great progress in the future.
Stayed 10 nights in Jan 2025

8/10 Good

Eleanor

Travelled with partner
Liked: Cleanliness, staff & service
As is the case with most of the Caribbean, Hotel on the Cay has been battered by hurricanes. However, if you love the beach, are not fussy and do not need ADA amenities, it is perfect. They do a great job of keeping the rooms clean and take good care of guests with charming island hospitality.
Stayed 7 nights in Jan 2025

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is in BAD need of renovation. When we walked into our room there was a roach on the bed, misquotes flying around and the sink had ghost ants all over it. The ants stayed our entire 7 day stay. The screens on the sliding door were ripped and didn’t close. The curtains were hanging off the track, broken. No water pressure in the shower and 9 times out of 10 there was no hot water. The staff did clean our room on our 3rd day and on our 5th day. Basically empty the trash and make the bed. The floors were not cleaned and since you’re walking across sand to get to/from the hotel room, you can imagine how quickly the floors got dirty. The location of the hotel was perfect and the beach is nice. Although beware, 200 yards from the beach access, where you catch the water taxi over to the hotel, a restaurant is pumping their raw sewage into the ocean. You can actually see toilet paper floating in the water and the smell is ungodly. Yes it’s 150-200 yards away but directly in front of the hotel and water moves quickly so yes, you’re swimming in sewage water. The hotel grounds were nice. Loved the lizards, iguanas and hermit crabs. The water feature out front is not working and is filthy but if they can get that running it will be nice.The pool is STILL closed. It’s been over a year so I guess they don’t have plans on fixing it. The beach bar is very nice. Amber, the bartender was amazing! Front desk staff is clueless. Charged me $275 2 days AFTER checkout. disputing that.
Stayed 7 nights in Jan 2025

8/10 Good

michael rufus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Teddy

Stayed 3 nights in Jan 2025

8/10 Good

michelle

This hotel is for beach lovers! You are steps From the beach. The views from hotel Rooms have close view of ocean. Hotel rooms are very basic but also half The price of others
Stayed 1 night in Jan 2025

8/10 Good

michelle

Travelled with group
Best view than any other hotel on the beach!
Stayed 1 night in Jan 2025

10/10 Excellent

Charlotte, Tampa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I love that it was on an island in the water. Peaceful and quiet. A very relaxing atmosphere.
Stayed 7 nights in Jan 2025

8/10 Good

michelle

Travelled with group
It was closed!
Stayed 3 nights in Jan 2025