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Best Western Chula Vista/Otay Valley Hotel

2.5 star property

Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Lobby
Reception
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Outdoor pool, pool umbrellas, pool loungers
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
4450 Main Street, Chula Vista, CA, 91911
  • Kaiser Permanente Otay Mesa Medical Offices
    ‪3 min drive‬
  • North Island Credit Union Amphitheatre
    ‪5 min drive‬
  • San Ysidro Border Crossing
    ‪6 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn by Wyndham San Diego Chula Vista

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, (1148)
The price is AU$212
for 1 room
includes taxes & fees
7 May - 8 May
La Quinta Inn by Wyndham San Diego Chula Vista

About the area

Chula Vista

Located in Chula Vista (Otay), Best Western Chula Vista/Otay Valley Hotel is within a 5-minute drive of Kaiser Permanente Otay Mesa Medical Offices and Sharp Chula Vista Medical Center. .This hotel is 2.6 mi (4.2 km) from North Island Credit Union Amphitheatre and 4.3 mi (6.9 km) from Las Americas Premium Outlets.

What's nearby

  • Kaiser Permanente Otay Mesa Medical Offices - 3 min drive - 2.5 km
  • North Island Credit Union Amphitheatre - 5 min drive - 4.2 km
  • Las Americas Premium Outlets - 6 min drive - 6.9 km
  • Sesame Place San Diego - 6 min drive - 4.5 km
  • San Ysidro Border Crossing - 6 min drive - 8.7 km

Getting around

  • Iris Avenue Trolley Station - 5 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego Intl. Airport (SAN) - 26 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Jollibee - ‬2 min drive
  • ‪Panda Express - ‬9 min walk
  • ‪Little Sakana Sushi Bar - ‬3 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Hotel with free breakfast, near Kaiser Permanente Otay Mesa Medical Offices
Best Western Chula Vista/Otay Valley Hotel offers 118 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary continental breakfast is included.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 606 out of 1386 reviews
Rating 8 - Good. 302 out of 1386 reviews
Rating 6 - Okay. 211 out of 1386 reviews
Rating 4 - Poor. 145 out of 1386 reviews
Rating 2 - Terrible. 122 out of 1386 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Raul

Stayed 1 night in Jan 2025

10/10 Excellent

Fernando

Stayed 1 night in Jan 2025

10/10 Excellent

Nayeli, West Valley

Stayed 3 nights in Jan 2025

8/10 Good

Ginger

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed. Quick and convenient for the right price.
Stayed 1 night in Jan 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Outside very outdated. Inside was ok but lots of noise from other guests and traffic.
Stayed 1 night in Jan 2025

4/10 Poor

Jacob

Disliked: Property conditions & facilities

Poor place to stay

Lobby is under construction and closed. Check in was through the night window. Had to stand in line out in cold weather. No drapes on room window so light from outside came in all night. Room looks old and tired.
Stayed 1 night in Jan 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Anne

Business traveller
Liked: Staff & service
Disliked: Amenities
It's pretty run down, but the room seemed clean enough and the area safe enough. The staff was very nice. And they're remodeling the lobby so one can hope they'll fix up the rooms at some point too. With prices for everything going up it's about as good as you're gonna get for cheap.
Stayed 2 nights in Jan 2025

2/10 Terrible

Maria

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

Seem like someone had used the room prior to us arriving. Beds were not made & garbage was still there
Stayed 2 nights in Jan 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jesse

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Danna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Jacinto

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

I would not stay here again

The mattress was uncomfortable and had an indentation in the center. I would say it’s time to replace. The bedding was thin. It is winter and it was a cold night. To make matters worse, the heater did not work and there was a gap around the ac/heater unit letting in cold air and outside noise. Our room was facing the freeway so the noise was noticeably louder. The carpet was noticeably dirty with stains. Parking lot is small and doesn’t seem to have enough spots to accommodate guests. We got lucky and found one of two spots left which was extremely tight for our vehicle. Overall I would not recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Mayra, Bonney lake

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the service Keneth help me through my stay he was helpful, patien, understanding and always made sure i understood everything thank you so much keneth
Stayed 1 night in Jan 2025

4/10 Poor

Phillip

Disliked: Staff & service, property conditions & facilities
Will not be returning.
Stayed 3 nights in Jan 2025

10/10 Excellent

Infinity Tax

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
customer service was excellent
Stayed 1 night in Jan 2025

6/10 Okay

Carlos

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No hot water in the morning. I let it run for 45 minutes and nothing. I had to take a cold shower on a cold morning. Won’t be staying there again.
Stayed 1 night in Jan 2025

6/10 Okay

Hector Manuel

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Raul

Stayed 1 night in Dec 2024

8/10 Good

Peter, Victorville

Liked: Cleanliness, staff & service
Convienient for our airport trip. good for overnight stay
Stayed 1 night in Nov 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Joshua

Stayed 1 night in Dec 2024