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Hotel Rancho Luna

3.0 star property

Photo gallery for Hotel Rancho Luna

Deep-tissue massages, sports massages, massages on the beach
Individually decorated, individually furnished, desk, laptop workspace
Business centre
On the beach, beach massages, beach volleyball
Exterior

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Parking available
  • Breakfast included

Explore the area

Map
Carretera Pasacaballo Km 17½, La Campana, Cienfuegos, Cienfuegos, 55100
  • Rancho Luna Beach
    ‪9 min walk‬
  • Guanaroca Lake
    ‪7 min drive‬
  • Castillo de Jagua
    ‪54 min drive‬

Room options

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Single Room

  • 25 sq m
  • Golf view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Room

  • 25 sq m
  • Golf view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Cienfuegos

Located in Cienfuegos, Hotel Rancho Luna is by the sea, within a 5-minute drive of Rancho Luna Beach and Luna Lighthouse. .This beach hotel is 2.4 mi (3.8 km) from Guanaroca Lake and 9.6 mi (15.4 km) from Tomas Acea Cemetery.

What's nearby

  • Rancho Luna Beach - 9 min walk - 0.8 km
  • Luna Lighthouse - 4 min drive - 3.4 km
  • Guanaroca Lake - 7 min drive - 3.8 km
  • Palacio de Valle - 21 min drive - 20.0 km
  • Castillo de Jagua - 54 min drive - 54.6 km

Restaurants

  • ‪Club Cienfuegos - ‬22 min drive
  • ‪Villa Lagarto - ‬22 min drive

About this property

Hotel Rancho Luna

Beachfront, with full-service spa
Hotel Rancho Luna offers 222 air-conditioned accommodations, which are accessible via exterior corridors and feature irons/ironing boards. Each accommodation is individually furnished and decorated. Satellite television is provided.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages and sports massages.
Make yourself at home in one of the 222 individually decorated guestrooms. Satellite television is provided for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as desks and irons/ironing boards.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. Additional features at this hotel include wireless internet access (surcharge) and concierge services.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Hotel Rancho Luna has 3 restaurants on site.

All-inclusive details

All-inclusive room rates at Hotel Rancho Luna are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All meals and snacks included

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: WiFi (USD 1 per hour)

Parking and transport

  • Parking on site (USD 1 per night)
  • Extended parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Tennis

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Sports massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Paper towels

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for wireless internet in public areas: USD 1 per hour (rates may vary)
  • Self parking fee: USD 1 per night
  • In-room safe fee: USD 2.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9 AM to 7 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Rancho Luna Cienfuegos
Rancho Luna Cienfuegos
Rancho Luna
Rancho Luna Cuba
Rancho Luna Hotel
Rancho Luna Hotel
Rancho Luna Cuba
Hotel Rancho Luna Hotel
Hotel Rancho Luna Cienfuegos
Hotel Rancho Luna Hotel Cienfuegos

Hotel Rancho Luna Reviews

Reviews

5.6
Rating 10 - Excellent. 4 out of 19 reviews
Rating 8 - Good. 3 out of 19 reviews
Rating 6 - Okay. 4 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 7 out of 19 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the worst of the worst, the attention since you enter is pessimistic. The workers do not take care of you in anything. The cleaning in the rooms is the worst. I recommend that if you plan to go to that hotel change your mind.
Stayed 4 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and beach, friendly staff, quiet, relaxing place.... rooms are dated and not in great shape but I will definitely return.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. This is my third time here early gets better every time, I will be returning again.
Stayed 7 nights in Dec 2018

6/10 Okay

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
This was a decent place but I’m glad we only stayed one night. Pros: All inclusive Included water activities on their private beach Cons: Food was just ok Beds weren’t very comfortable and had ants A little far from town but they were very helpful in getting you taxis
Stayed 1 night in Dec 2018

4/10 Poor

LuzHelena, South Africa

Liked: Cleanliness
Disliked: Property conditions & facilities
The water was coming black and brown from the faucet. Half way through our stay they sent us to another hotel (5 hours away) which meant that we lost our transport to the airport. They did not reimburse us for this. People there made their best effort to provide a great service, they were friendly and there is a natural paradise to be explored. Location is wonderful although the sea is not crystal clear due to its high mineral composition.
Stayed 4 nights in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is close to nice beach that’s all the hotel has going for it
Stayed 12 nights in Sep 2018

6/10 Okay

Larissa, Wales,UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 3 nights at the hotel. The food was fresh, the staff was very pleasant. The rooms are comfortable with air conditioner to keep you cool. Not sure how they keep mosquitoes away, but we had few bites, so bring anti-mosquitoes stuff with you. The manager was very helpful and solved the payment problem we had when checked in. Will stay again as they have wonderfull beach!
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveller

Stayed 9 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

Anne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy sucio,Limpiesa muy mal,ropa de cama y toallas sucio, Cucarachas en el comedor
Stayed 1 night in Nov 2019

8/10 Good

Carlos

Business traveller
Liked: Cleanliness
The facility is a bit out of date. I'm glad that the meal is a little more delicious
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Aug 2019

2/10 Terrible

Vilma Celia

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible!!!! No se puede brindar turismo sin condiciones , escases de todo!!!!
Stayed 4 nights in Apr 2019

2/10 Terrible

Patrick, Hannover

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Hotel ist in einem katastrophalen Zustand. Das Personal ist teilweise unfreundlich und alle sind schlecht ausgebildet. Nichts funktioniert. Das Essen ist schlecht.
Stayed 1 night in Oct 2018

6/10 Okay

Chuchi, Argentina

Liked: Cleanliness, room comfort
Cerca de la playa pero muy lejos del centro
Hotel 3 estrellas un asco la cantidad de gatos y perros que hace desagradable el hotel.las instalaciones cómodas
Stayed 4 nights in May 2018