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Best Western Airport Inn & Suites Cleveland

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Airport Inn & Suites Cleveland

Exterior
Lobby
In-room safe, desk, laptop workspace, blackout curtains
Indoor pool
Interior entrance

Reviews

7.4 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Pool
    Pool
  • Parking available
    Parking available
  • Free airport shuttle
    Free airport shuttle
  • Gym
    Gym
  • Breakfast included
    Breakfast included

Explore the area

Map
16501 Snow Rd, Brook Park, OH, 44142
  • I-X Center
    4 min drive
  • Baldwin Wallace College
    6 min drive
  • Rocky River
    8 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    4 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Brook Park

When you stay at Best Western Airport Inn & Suites Cleveland in Brook Park, you'll be near the airport, within a 15-minute drive of Progressive Field and Lake Erie. .This hotel is 12.4 mi (19.9 km) from Rock and Roll Hall of Fame and 15.2 mi (24.4 km) from Cleveland Clinic.

What's nearby

  • I-X Center - 4 min drive - 4.1 km
  • Baldwin Wallace College - 6 min drive - 6.0 km
  • NASA Glenn Research Center - 9 min drive - 6.2 km
  • Cleveland Metroparks Zoo - 12 min drive - 13.5 km
  • Progressive Field - 13 min drive - 19.5 km

Getting around

  • Brookpark Station - 3 min drive
  • Cleveland Station - 17 min drive
  • Cleveland Hopkins International Airport (CLE) - 4 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪John Simmons - ‬3 min drive
  • ‪The Pub - ‬4 min drive
  • ‪Taco Bell - ‬19 min walk
  • ‪Henry's Bar & Grill - ‬2 min drive

About this property

Best Western Airport Inn & Suites Cleveland

Hotel in Brook Park with free breakfast and airport shuttle service
Best Western Airport Inn & Suites Cleveland offers 64 accommodations with safes and coffee/tea makers. Premium satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Brook Park hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 64 guestrooms featuring refrigerators and microwaves. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary on-the-go breakfast is served daily from 6 AM to 9 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary on-the-go breakfast is served each morning between 6 AM and 9 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Extended parking on site (USD 10 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9 AM
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not offer airport transportation service on Sundays.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 20 per night

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 1 per stay (rates may vary)
  • Extended parking fee: USD 10 per day
  • Late check-out fee: USD 30.00
  • Crib (infant bed) fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Airport
Best Western Airport Inn
Best Western Airport Inn Cleveland Brook Park
Best Western Airport Inn Cleveland
Best Western Airport Cleveland Brook Park
Best Western Airport Cleveland
Best Western Brook Park
Best Western Airport Hotel Brook Park
Brook Park Best Western
& Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel
Best Western Airport Inn & Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel Brook Park

Best Western Airport Inn & Suites Cleveland Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 380 out of 1002 reviews" "
Rating 8 - Good. 264 out of 1002 reviews" "
Rating 6 - Okay. 137 out of 1002 reviews" "
Rating 4 - Poor. 99 out of 1002 reviews" "
Rating 2 - Terrible. 122 out of 1002 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Marilyn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Aug 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The overall room and property was very nice. Friendly staff at breakfast. Many items to choose from. This is one of the mail reasons I booked here. I’ve stayed here before and it’s a nice convenient location.
Stayed 4 nights in Aug 2024

8/10 Good

Brett

Travelled with family
It worked for what we needed, but you get what you pay for. We had to ask for more toilet paper because there was very little on the roll when we arrived.
Stayed 1 night in Aug 2024

4/10 Poor

Johnathan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Cups left under our beds crumbs and stains in couch country use anything microwave fridge or tv due to not having power
Stayed 1 night in Aug 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that the hotel was close to the airport. Good breakfast variety. Shuttle to airport
Stayed 1 night in Aug 2024

10/10 Excellent

Kelvin, Westby

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniently located to airport. Loved the shuttle and our driver Eileen. She was very helpful in providing information for public transportation. The staff were great!!!!
Stayed 3 nights in Aug 2024

6/10 Okay

Diana M

Liked: Cleanliness, staff & service, property conditions & facilities
Hard to say, because the hotel had no power.
Due to a tornado, much of the hotel was without power. My room had air conditioning, but no power. I think a discount would have been nice. I can't really give a reliable review because so few things were operational. I had to carry my suitcase up 3 flights of stairs. I am 75 years old!
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short but comfortable stay
Just stayed one night. Had a good experience. Small matter of TV remote not working, but clerk at front desk helped resolve issue. Morning breakfast was great with hot options (eggs, sausage, biscuits and gravy, pancakes) and standard (cereal, juice, yogurt, etc.). Would stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly the place is quiet and clean
Stayed 1 night in Jul 2024

6/10 Okay

Leroy

Stayed 1 night in Aug 2024

10/10 Excellent

deontre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shout out to the breakfast area. Clean and the staff lady was a blast to talk and laugh with. She went above and beyond in providing service to us. Her heart is golden
Stayed 1 night in Jul 2024

2/10 Terrible

Jacquelyn

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Caitlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checking in and convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super quick pick up from for airport and drop off the next morning at the car rental location. Breakfast had a great selection. Fresh fruit.
Stayed 1 night in Aug 2024

2/10 Terrible

Rebecca

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Rough stay
Positives - we had ac. Negatives - no fridge, microwave and half of the outlets didn't work. No tv the first night. TV did work Saturday morning. Sunday morning woke up to no power at all. Had to use the phone flash light to shower. Each evening we came back had to walk back downstairs (no working elevator) to get the card key activated.
Stayed 3 nights in Aug 2024

4/10 Poor

Amelia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Power was out. Called two days earlier and was told there was power. We got to the hotel at 2am and not only was there zero power and we weren’t notified, but the room they assigned us already had someone in it. We got a refund. Staff was very friendly however and refunded us immediately.
Stayed 3 nights in Aug 2024

2/10 Terrible

Michael, Kitchener

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
The staff did a great job taking care of the customers during the weather related power outage.
Stayed 1 night in Aug 2024

4/10 Poor

Bridget

Travelled with group
Disliked: Property conditions & facilities
Arrived and told upon check in they were unsure if rooms had power or not and could not confirm which rooms did, due to a recent tornado. Natural disasters happen but this one happened 3 days prior. No warning or notice upon booking, no contact prior to check in to inform of situation. Asked if I would be getting a rebate or discount and redirected to Expedia. At this point I had no other option but to proceed with check in and see as I was in town for my birthday. The room I got did not have working power sockets or lights so I had to feel my way around and showered in the dark. Got back home and contacted Expedia who said the hotel would not be issuing a (partial) refund. Got a $25 credit from Expedia. The sole employee at check in, Nina, was overwhelmed with all the calls but did her best. Give her a raise! Friendly airport shuttle driver. Room was okay…from what I could see.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
They didn't have a power generator and we spent an entire day without any electricity
Stayed 3 nights in Aug 2024

10/10 Excellent

Alain

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Aug 2024

10/10 Excellent

LUIS ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Robin

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Check the bedding
The room appeared clean at 1st look but when we pulled the blankets back on the one bed the was a big brown ( not sure if it was blood or pee) when we called the front desk and young lady stated she could bring us sheets if we wanted to remake the bed or she could change the room. I opted to change rooms because I was on vacation and did not feel that I should be the one remaking the bed.
Stayed 1 night in Aug 2024